What do you want to automate
with Drift and LiveAgent?
Prompt, edit and deploy AI agents that connect to Drift, LiveAgent and 2,500+ other apps in seconds.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Drift and LiveAgent Triggers#
Emit new when a new conversation is started in Drift. See the documentations
Emit new event when a message is received in a specific Drift conversation. See the documentations
Popular Drift and LiveAgent Actions#
Overview of Drift#
The Drift API, contrary to the customer messaging platform, is actually a geocoding service provided by Geocod.io. It allows you to convert physical addresses to geographic coordinates and vice versa, enrich addresses with detailed location data, and offers batch geocoding features for processing multiple addresses simultaneously. With Pipedream, you can harness this API for a variety of location-based automations, enriching customer data with geographical insights, automating logistics, or enhancing marketing campaigns with location targeting.
Connect Drift#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
drift: {
type: "app",
app: "drift",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://driftapi.com/users/list`,
headers: {
Authorization: `Bearer ${this.drift.$auth.oauth_access_token}`,
},
})
},
})
Overview of LiveAgent#
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
Connect LiveAgent#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies