New Message in Conversation from Drift API

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New Message in Conversation from the Drift API

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Getting Started#

Trigger a workflow on New Message in Conversation with Drift API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Configure the New Message in Conversation trigger
1. Connect your Drift account
2. Configure Conversation ID
3. Optional- Configure Message Context
4. Configure Polling Interval
Add steps to connect to 2,700+ APIs using code and no-code building blocks
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

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Details#

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

New Message in Conversation on Drift

Description:Emit new event when a message is received in a specific Drift conversation. [See the documentations](https://devdocs.drift.com/docs/retrieve-a-conversations-messages)

Version:0.0.1

Key:drift-new-message

View on GitHub

Code#

import drift from "../../drift.app.mjs";
import { DEFAULT_POLLING_SOURCE_TIMER_INTERVAL } from "@pipedream/platform";
import { doesContextMatch } from "../../common/utils.mjs";

export default {
  key: "drift-new-message",
  name: "New Message in Conversation",
  description: "Emit new event when a message is received in a specific Drift conversation. [See the documentations](https://devdocs.drift.com/docs/retrieve-a-conversations-messages)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",

  props: {
    drift,
    db: "$.service.db",
    conversationId: {
      type: "integer",
      label: "Conversation ID",
      description: "Enter the ID of the conversation",
    },
    messageContext: {
      type: "object",
      label: "Message Context",
      description: "Enter message context [See the documentation](https://devdocs.drift.com/docs/message-model).",
      optional: true,
    },
    timer: {
      type: "$.interface.timer",
      label: "Polling Interval",
      description: "How often to poll Drift for new messages.",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },

  async run({ $ }) {
    const {
      drift,
      db,
      conversationId,
    } = this;

    const messageContext = drift.parseIfJSONString(this.messageContext);

    console.log(messageContext);
    const messages = await drift.getMessagesByConvId($, conversationId);

    if (!messages?.length) {
      console.log("No messages found.");
      return;
    };

    let lastMessageId = await db.get("lastMessage");

    const lastFetchedMsgId = messages[messages.length - 1].id;

    if (!lastMessageId) {
      await db.set("lastMessage", lastFetchedMsgId);
      console.log(`Initialized with ID ${lastFetchedMsgId}.`);
      return;
    };

    if (lastMessageId === lastFetchedMsgId) {
      console.log("No new messages found");
      return;
    };

    const lastMessageIndex = messages.findIndex((obj) => obj.id === lastMessageId);

    if (lastMessageIndex === -1) {
      console.log("Last message ID not found.");
      return;
    };

    for (let i = lastMessageIndex + 1; i < messages.length; i++) {
      if (messageContext) {
        if (!doesContextMatch(messageContext, messages[i].context)) continue;
      }
      this.$emit(messages[i], {
        id: messages[i].id,
        summary: `New message with ID ${messages[i].id}`,
        ts: messages[i].createdAt,
      });
    };

    await db.set("lastMessage", lastFetchedMsgId);

  },
};

Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Drift	`drift`	`app`	This component uses the Drift app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Conversation ID	`conversationId`	`integer`	Enter the ID of the conversation
Message Context	`messageContext`	`object`	Enter message context See the documentation
Polling Interval	`timer`	`$.interface.timer`	How often to poll Drift for new messages.

Authentication#

Drift uses OAuth authentication. When you connect your Drift account, Pipedream will open a popup window where you can sign into Drift and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Drift API.

Pipedream requests the following authorization scopes when you connect your account:

contact_readcontact_writeall_contact_readconversation_writeconversation_readuser_writeuser_readaccount_readaccount_writeplaybook_read