What do you want to automate
with DocuMerge and Freshdesk?
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Popular Ways to Connect DocuMerge with Freshdesk#
Popular DocuMerge and Freshdesk Triggers#
Emit new event when a merged document is created in documerge.
Emit new event when a merged route is created in documerge.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular DocuMerge and Freshdesk Actions#
Merges multiple user-specified files into a single PDF or DOCX. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Converts a specified file into a PDF. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Extracts and returns data from fields in a given document. See the documentation
Connect DocuMerge#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
documerge: {
type: "app",
app: "documerge",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.documerge.ai/api/documents`,
headers: {
Authorization: `Bearer ${this.documerge.$auth.api_token}`,
"Accept": `application/json`,
"Content-Type": `application/json`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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