← Discord + Front integrations

Reply To Conversation with Front API on New Message (Instant) from Discord API

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New Message (Instant) from the Discord API
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Reply To Conversation with the Front API
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Getting Started

This integration creates a workflow with a Discord trigger and Front action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Message (Instant) trigger
    1. Connect your Discord account
    2. Configure Channels
    3. Configure discordApphook
  3. Configure the Reply To Conversation action
    1. Connect your Front account
    2. Select a Conversation ID
    3. Optional- Select one or more Tag IDs
    4. Select a Author ID
    5. Optional- Configure Sender Name
    6. Optional- Configure Subject
    7. Configure Body
    8. Optional- Configure Text
    9. Optional- Configure Attachments
    10. Optional- Select one or more Tag IDs
    11. Optional- Configure Is Archive
    12. Configure To
    13. Optional- Configure CC
    14. Optional- Configure BCC
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for each message posted to one or more channels in a Discord server
Version:1.0.3
Key:discord-new-message

Discord Overview

The Discord API interacts seamlessly with Pipedream, empowering you to craft customized automations and workflows for your Discord server. With this powerful integration, you can automate tasks like message posting, user management, and notifications, based on a myriad of triggers and actions from different apps. These automations can enhance the Discord experience for community moderators and members, by synchronizing with external tools, organizing community engagement, and streamlining notifications.

Trigger Code

import discord from "../../discord.app.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  type: "source",
  key: "discord-new-message",
  name: "New Message (Instant)",
  description: "Emit new event for each message posted to one or more channels in a Discord server",
  version: "1.0.3",

  dedupe: "unique",
  props: {
    discord,
    channels: {
      type: "$.discord.channel[]",
      appProp: "discord",
      label: "Channels",
      description: "Select the channel(s) you'd like to be notified for",
    },
    // eslint-disable-next-line pipedream/props-label,pipedream/props-description
    discordApphook: {
      type: "$.interface.apphook",
      appProp: "discord",
      async eventNames() {
        return this.channels || [];
      },
    },
  },
  async run(event) {
    if (event.guildID != this.discord.$auth.guild_id) {
      return;
    }
    this.$emit(event, {
      id: event.id,
    });
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
DiscorddiscordappThis component uses the Discord app.
Channelschannels$.discord.channel[]

Select the channel(s) you'd like to be notified for

discordApphook$.interface.apphook

Trigger Authentication

Discord uses OAuth authentication. When you connect your Discord account, Pipedream will open a popup window where you can sign into Discord and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Discord API.

Pipedream requests the following authorization scopes when you connect your account:

botemailidentifyguilds

About Discord

Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.

Action

Description:Reply to a conversation by sending a message and appending it to the conversation. [See the docs here](https://dev.frontapp.com/reference/post_conversations-conversation-id-messages).
Version:0.0.2
Key:frontapp-reply-to-conversation

Front Overview

The Front API empowers you to automate the handling of your team's email inbox, collaborate on conversations, and streamline communication workflows. By harnessing this API on Pipedream, you can craft custom integrations that trigger actions in Front in response to events, synchronize data across platforms, and augment your team's productivity with automated tasks. This can include creating or updating conversations and contacts, managing tags, or firing off custom automation rules within Front.

Action Code

import utils from "../../common/utils.mjs";
import frontApp from "../../frontapp.app.mjs";

export default {
  key: "frontapp-reply-to-conversation",
  name: "Reply To Conversation",
  description: "Reply to a conversation by sending a message and appending it to the conversation. [See the docs here](https://dev.frontapp.com/reference/post_conversations-conversation-id-messages).",
  version: "0.0.2",
  type: "action",
  props: {
    frontApp,
    conversationId: {
      propDefinition: [
        frontApp,
        "conversationId",
      ],
    },
    tagIds: {
      propDefinition: [
        frontApp,
        "tagIds",
      ],
      optional: true,
      description: "List of all the tag IDs replacing the old conversation tags",
    },
    authorId: {
      propDefinition: [
        frontApp,
        "teammateId",
      ],
      label: "Author ID",
      description: "ID of the teammate on behalf of whom the answer is sent",
    },
    senderName: {
      type: "string",
      label: "Sender Name",
      description: "Name used for the sender info of the message",
      optional: true,
    },
    subject: {
      type: "string",
      label: "Subject",
      description: "Subject of the message for email message",
      optional: true,
    },
    body: {
      type: "string",
      label: "Body",
      description: "Body of the message",
    },
    text: {
      type: "string",
      label: "Text",
      description: "Text version of the body for messages with non-text body",
      optional: true,
    },
    attachments: {
      propDefinition: [
        frontApp,
        "attachments",
      ],
    },
    optionsTagIds: {
      propDefinition: [
        frontApp,
        "tagIds",
      ],
      optional: true,
      description: "List of tag names to add to the conversation (unknown tags will automatically be created)",
    },
    optionsIsArchive: {
      type: "boolean",
      label: "Is Archive",
      description: "Archive the conversation right when sending the message (Default: true)",
      optional: true,
    },
    to: {
      propDefinition: [
        frontApp,
        "to",
      ],
    },
    cc: {
      propDefinition: [
        frontApp,
        "cc",
      ],
    },
    bcc: {
      propDefinition: [
        frontApp,
        "bcc",
      ],
    },
  },
  async run({ $ }) {
    const {
      conversationId,
      authorId,
      senderName,
      subject,
      body,
      text,
      optionsIsArchive,
    } = this;

    const to = utils.parse(this.to);
    const cc = utils.parse(this.cc);
    const bcc = utils.parse(this.bcc);
    const tagIds = utils.parse(this.optionsTagIds);
    const attachments = utils.parse(this.attachments);

    const hasAttachments = utils.hasArrayItems(attachments);
    const hasCc = utils.hasArrayItems(cc);
    const hasBcc = utils.hasArrayItems(bcc);

    const data = utils.reduceProperties({
      initialProps: {
        to,
        body,
      },
      additionalProps: {
        cc: [
          cc,
          hasCc,
        ],
        bcc: [
          bcc,
          hasBcc,
        ],
        sender_name: senderName,
        subject,
        author_id: authorId,
        body,
        text,
        options: {
          tag_ids: tagIds,
          archive: optionsIsArchive ?? true,
        },
        attachments: [
          attachments,
          hasAttachments,
        ],
      },
    });

    const args = utils.reduceProperties({
      initialProps: {
        conversationId,
        data,
      },
      additionalProps: {
        headers: [
          {
            "Content-Type": "multipart/form-data",
          },
          hasAttachments,
        ],
      },
    });

    await this.frontApp.replyToConversation(args);

    $.export("$summary", `Successfully updated conversation with ID ${conversationId}`);

    return conversationId;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
FrontfrontAppappThis component uses the Front app.
Conversation IDconversationIdstringSelect a value from the drop down menu.
Tag IDstagIdsstring[]Select a value from the drop down menu.
Author IDauthorIdstringSelect a value from the drop down menu.
Sender NamesenderNamestring

Name used for the sender info of the message

Subjectsubjectstring

Subject of the message for email message

Bodybodystring

Body of the message

Texttextstring

Text version of the body for messages with non-text body

Attachmentsattachmentsstring[]

File paths of files previously downloaded in Pipedream E.g. (/tmp/my-image.jpg). Download a file to the /tmp directory

Tag IDsoptionsTagIdsstring[]Select a value from the drop down menu.
Is ArchiveoptionsIsArchiveboolean

Archive the conversation right when sending the message (Default: true)

Totostring[]

List of recipient handles who received the message.

CCccstring[]

List of recipient handles who received a copy of the message.

BCCbccstring[]

List of the recipeient handles who received a blind copy of the message.

Action Authentication

Front uses OAuth authentication. When you connect your Front account, Pipedream will open a popup window where you can sign into Front and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Front API.

Pipedream requests the following authorization scopes when you connect your account:

About Front

Customer communication platform

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