What do you want to automate
with Cronfree and Freshdesk?
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Popular Ways to Connect Cronfree with Freshdesk#
Popular Cronfree and Freshdesk Triggers#
Emit new event when a new message is received. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Cronfree and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Cronfree#
The Cronfree API allows you to schedule tasks to run at specific intervals, similar to a traditional cron job, but with the flexibility of web-based management. On Pipedream, you can harness this API to trigger workflows on a schedule, offload periodic tasks from your apps, and integrate with other services to perform actions like sending emails, updating databases, or even automating social media posts.
Connect Cronfree#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
cronfree: {
type: "app",
app: "cronfree",
}
},
async run({steps, $}) {
const data = {
"hookUrl": `{{your_hook_url}}`,
"license_key": `${this.cronfree.$auth.license_key}`,
"wdays": `{{your_wdays}}`,
"months": `{{your_months}}`,
"hours": `{{your_hours}}`,
"minutes": `{{your_minutes}}`,
"timezone": `{{your_timezone}}`,
}
return await axios($, {
method: "post",
url: `https://login.cronfree.com/zapier/schedule`,
headers: {
"Content-Type": `application/json`,
},
data,
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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