← Connectwise PSA + Microsoft Teams integrations

Create Channel with Microsoft Teams API on New Project Created from Connectwise PSA API

Pipedream makes it easy to connect APIs for Microsoft Teams, Connectwise PSA and 2,400+ other apps remarkably fast.

Trigger workflow on
New Project Created from the Connectwise PSA API
Next, do this
Create Channel with the Microsoft Teams API
No credit card required
Intro to Pipedream
Watch us build a workflow
Watch us build a workflow
8 min
Watch now ➜

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo

Developers Pipedream

Getting Started

This integration creates a workflow with a Connectwise PSA trigger and Microsoft Teams action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Project Created trigger
    1. Connect your Connectwise PSA account
    2. Configure timer
  3. Configure the Create Channel action
    1. Connect your Microsoft Teams account
    2. Select a Team
    3. Configure Display Name
    4. Configure Description
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new project is created in Connectwise.
Version:0.0.1
Key:connectwise_psa-new-project-created

Connectwise PSA Overview

ConnectWise PSA (Professional Services Automation) API offers a powerful avenue for managing business processes related to technology services. By integrating with ConnectWise PSA via Pipedream, developers can automate complex workflows, synchronize data across various platforms, and enhance operational efficiencies. This API allows for control over modules like service tickets, project management, and account management, essentially streamlining operations and making data management more effective.

Trigger Code

import common from "../common/base.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  ...common,
  key: "connectwise_psa-new-project-created",
  name: "New Project Created",
  description: "Emit new event when a new project is created in Connectwise.",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getResourceFn() {
      return this.connectwise.listProjects;
    },
    getSummary(item) {
      return `New Project Created: ${item.name}`;
    },
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Connectwise PSAconnectwiseappThis component uses the Connectwise PSA app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

Connectwise PSA uses API keys for authentication. When you connect your Connectwise PSA account, Pipedream securely stores the keys so you can easily authenticate to Connectwise PSA APIs in both code and no-code steps.

To retrieve your Public and Private Keys,

  • Navigate to your Connectwise PSA account and sign in
  • Click the Member menu on the top right.
  • Go to “My Account” > “API Keys”
  • Click "+" to create a new Public and Private Key pair. They will be displayed after you hit "Save" icon.
    For an alternative method, see the Developer Guide section "Obtaining your keys" > "API MEMBER Only *Recommended for 3rd parties".

About Connectwise PSA

Streamline your business from end to end with ConnectWise PSA.

Action

Description:Create a new channel in Microsoft Teams. [See the docs here](https://docs.microsoft.com/en-us/graph/api/channel-post?view=graph-rest-1.0&tabs=http)
Version:0.0.6
Key:microsoft_teams-create-channel

Microsoft Teams Overview

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Action Code

import microsoftTeams from "../../microsoft_teams.app.mjs";

export default {
  key: "microsoft_teams-create-channel",
  name: "Create Channel",
  description: "Create a new channel in Microsoft Teams. [See the docs here](https://docs.microsoft.com/en-us/graph/api/channel-post?view=graph-rest-1.0&tabs=http)",
  type: "action",
  version: "0.0.6",
  props: {
    microsoftTeams,
    teamId: {
      propDefinition: [
        microsoftTeams,
        "team",
      ],
    },
    displayName: {
      propDefinition: [
        microsoftTeams,
        "channelDisplayName",
      ],
    },
    description: {
      propDefinition: [
        microsoftTeams,
        "channelDescription",
      ],
    },
  },
  async run({ $ }) {
    const {
      teamId,
      displayName,
      description,
    } = this;

    const response =
      await this.microsoftTeams.createChannel({
        teamId,
        content: {
          displayName,
          description,
        },
      });

    $.export("$summary", `Successfully created channel ${displayName}`);

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Microsoft TeamsmicrosoftTeamsappThis component uses the Microsoft Teams app.
TeamteamIdstringSelect a value from the drop down menu.
Display NamedisplayNamestring

Display name of the channel

Descriptiondescriptionstring

Description of the channel

Action Authentication

Microsoft Teams uses OAuth authentication. When you connect your Microsoft Teams account, Pipedream will open a popup window where you can sign into Microsoft Teams and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Microsoft Teams API.

Pipedream requests the following authorization scopes when you connect your account:

User.Reademailoffline_accessopenidprofileChat.ReadChat.ReadWriteChatMessage.SendChannel.ReadBasic.AllChannelMessage.SendTeam.ReadBasic.AllSchedule.Read.All

About Microsoft Teams

Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.

More Ways to Connect Microsoft Teams + Connectwise PSA

Create Contact with Connectwise PSA API on New Channel Message from Microsoft Teams API
Microsoft Teams + Connectwise PSA
 
Try it
Create Contact with Connectwise PSA API on New Channel from Microsoft Teams API
Microsoft Teams + Connectwise PSA
 
Try it
Create Contact with Connectwise PSA API on New Chat Message from Microsoft Teams API
Microsoft Teams + Connectwise PSA
 
Try it
Create Contact with Connectwise PSA API on New Chat from Microsoft Teams API
Microsoft Teams + Connectwise PSA
 
Try it
Create Contact with Connectwise PSA API on New Team Member from Microsoft Teams API
Microsoft Teams + Connectwise PSA
 
Try it
New Contact Created from the Connectwise PSA API

Emit new event when a new contact is created in Connectwise.

 
Try it
New Project Created from the Connectwise PSA API

Emit new event when a new project is created in Connectwise.

 
Try it
New Ticket Created from the Connectwise PSA API

Emit new event when a new ticket is created in Connectwise.

 
Try it
New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

 
Try it
New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

 
Try it
Create Company with the Connectwise PSA API

Creates a new company in Connectwise. See the documentation

 
Try it
Create Contact with the Connectwise PSA API

Creates a new contact in Connectwise. See the documentation

 
Try it
Create Ticket with the Connectwise PSA API

Creates a new ticket in Connectwise. See the documentation

 
Try it
Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

 
Try it
List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

 
Try it

Explore Other Apps

1
-
24
of
2,400+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Premium
Salesforce
Salesforce
Web services API for interacting with Salesforce
Premium
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Premium
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Premium
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify
Shopify
Shopify is a complete commerce platform that lets anyone start, manage, and grow a business. You can use Shopify to build an online store, manage sales, market to customers, and accept payments in digital and physical locations.
Premium
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Premium
Snowflake
Snowflake
A data warehouse built for the cloud
Premium
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
Premium
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Premium
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Premium
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Premium
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.
Schedule
Schedule
Trigger workflows on an interval or cron schedule.