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with Chatwork and Freshdesk?
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Popular Ways to Connect Chatwork with Freshdesk#
Popular Chatwork and Freshdesk Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Chatwork and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Chatwork#
The Chatwork API on Pipedream allows you to automate conversations, manage contacts, and streamline notifications within Chatwork. It’s a great way to integrate Chatwork with other apps and services, creating efficient workflows that save time and reduce manual tasks. With Pipedream, you can trigger actions based on messages, send alerts to a Chatwork room, or even sync Chatwork data with CRM systems or databases.
Connect Chatwork#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chatwork: {
type: "app",
app: "chatwork",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.chatwork.com/v2/me`,
headers: {
Authorization: `Bearer ${this.chatwork.$auth.oauth_access_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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