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with CallPage and Freshdesk?
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Popular CallPage and Freshdesk Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular CallPage and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of CallPage#
The CallPage API enables automations centered around phone calls and lead management. Integrating this API with Pipedream allows you to create, update, and track calls, as well as manage users and leads. With Pipedream's serverless architecture, you can easily connect CallPage to other apps, triggering complex workflows from CallPage events or performing actions in CallPage in response to external triggers.
Connect CallPage#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
callpage: {
type: "app",
app: "callpage",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://core.callpage.io/api/v1/external/users/all`,
headers: {
"Authorization": `${this.callpage.$auth.api_key}`,
"Accept": `application/json`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies