What do you want to automate
with Big Cartel and Freshdesk?
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Popular Ways to Connect Big Cartel with Freshdesk#
Popular Big Cartel and Freshdesk Triggers#
Emit new events when a new order is created. See the docs here
Emit new events when a new product is created. See the docs here
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Big Cartel and Freshdesk Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Big Cartel#
The Big Cartel API unlocks the power to automate and integrate your e-commerce operations, enabling you to seamlessly manage products, orders, and store settings. With Pipedream, you can harness this functionality within serverless workflows to trigger actions based on store events, sync data across platforms, or personalize customer interactions—all without the need for dedicated infrastructure.
Connect Big Cartel#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
big_cartel: {
type: "app",
app: "big_cartel",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.bigcartel.com/v1/accounts`,
headers: {
Authorization: `Bearer ${this.big_cartel.$auth.oauth_access_token}`,
"Accept": `application/vnd.api+json`,
"Content-type": `application/vnd.api+json`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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