Integrate the AWS API with the OneDesk API

Setup the AWS API trigger to run a workflow which integrates with the OneDesk API. Pipedream's integration platform allows you to integrate AWS and OneDesk remarkably fast. Free for developers.

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Popular Ways to Connect AWS with OneDesk#

Create Item with OneDesk API on New Scheduled Tasks from AWS API

AWS + OneDesk

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Create Item with OneDesk API on New SNS Messages from AWS API

AWS + OneDesk

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Create Message with OneDesk API on New Scheduled Tasks from AWS API

AWS + OneDesk

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Create Message with OneDesk API on New SNS Messages from AWS API

AWS + OneDesk

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Create Project with OneDesk API on New Scheduled Tasks from AWS API

AWS + OneDesk

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Popular AWS and OneDesk Triggers#

New Scheduled Tasks from the AWS API

Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Pipedream source, and the source emits it as a new event.

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New SNS Messages from the AWS API

Creates an SNS topic in your AWS account. Messages published to this topic are emitted from the Pipedream source.

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New Inbound SES Emails from the AWS API

The source subscribes to all emails delivered to a specific domain configured in AWS SES. When an email is sent to any address at the domain, this event source emits that email as a formatted event. These events can trigger a Pipedream workflow and can be consumed via SSE or REST API.

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New Item Created from the OneDesk API

Emit new event when a new item is created. See the documentation.

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New Item Updated from the OneDesk API

Emit new event when an item is updated. See the docs

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Popular AWS and OneDesk Actions#

Create Item with the OneDesk API

Creates a new item. See the documentation.

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Create Message with the OneDesk API

Creates a message or comment. See the documentation.

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Create Project with the OneDesk API

Creates a project/space. See the documentation.

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CloudWatch Logs - Put Log Event with the AWS API

Uploads a log event to the specified log stream. See docs

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Create User with the OneDesk API

Creates a user or a customer. See the documentation.

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Overview of AWS#

The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.

Connect AWS#

import AWS from 'aws-sdk'

export default defineComponent({
  props: {
    aws: {
      type: "app",
      app: "aws",
    }
  },
  async run({steps, $}) {
    const { accessKeyId, secretAccessKey } = this.aws.$auth
    
    /* Now, pass the accessKeyId and secretAccessKey to the constructor for your desired service. For example:
    
    const dynamodb = new AWS.DynamoDB({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    */
  },
})

Overview of OneDesk#

The OneDesk API allows for the automation and integration of project management and customer support tasks. Through Pipedream, users can leverage this API to create custom workflows that streamline processes, sync data across platforms, and react to events in real-time. By using OneDesk's capabilities in task and ticket management within Pipedream's serverless platform, users can create powerful automations that enhance productivity and coordination between teams.

Connect OneDesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onedesk: {
      type: "app",
      app: "onedesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.onedesk.com/rest/public/organization/profileAndPolicy`,
      headers: {
        "OD-Public-API-Key": `${this.onedesk.$auth.api_key}`,
      },
    })
  },
})

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