← Asana + Teamwork Desk integrations

Create Customer with Teamwork Desk API on New Completed Task (Instant) from Asana API

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Trigger workflow on
New Completed Task (Instant) from the Asana API
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Create Customer with the Teamwork Desk API
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Getting Started

This integration creates a workflow with a Asana trigger and Teamwork Desk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Completed Task (Instant) trigger
    1. Connect your Asana account
    2. Select a Workspace
    3. Select a Project
  3. Configure the Create Customer action
    1. Connect your Teamwork Desk account
    2. Optional- Configure Address
    3. Optional- Configure Avatar URL
    4. Select a Company
    5. Configure Email
    6. Optional- Configure External Id
    7. Optional- Configure Extra Data
    8. Optional- Configure Facebook URL
    9. Optional- Configure First Name
    10. Optional- Configure Job Title
    11. Optional- Configure Last Name
    12. Optional- Configure LinkedinURL
    13. Optional- Configure Mobile
    14. Optional- Configure Notes
    15. Optional- Configure Organization
    16. Optional- Select a Permission
    17. Optional- Configure Phone
    18. Optional- Configure Twitter Handle
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for each task completed in a project.
Version:0.1.10
Key:asana-new-completed-task

Asana Overview

The Asana API taps into the feature-rich project management platform, allowing you to automate tasks, sync data across apps, and enhance team collaboration. With the Asana API on Pipedream, you can create tasks, update project timelines, and trigger workflows from events within Asana—like new tasks or comments—streamlining your project management processes. Pipedream’s serverless platform empowers you to build complex workflows with minimal overhead, integrating Asana with numerous other services to maximize productivity and reduce manual workload.

Trigger Code

import common from "../common/common.mjs";
const { asana } = common.props;

export default {
  ...common,
  key: "asana-new-completed-task",
  type: "source",
  name: "New Completed Task (Instant)",
  description: "Emit new event for each task completed in a project.",
  version: "0.1.10",
  dedupe: "unique",
  props: {
    ...common.props,
    project: {
      label: "Project",
      description: "Gid of a project.",
      type: "string",
      propDefinition: [
        asana,
        "projects",
        (c) => ({
          workspace: c.workspace,
        }),
      ],
    },
  },

  methods: {
    ...common.methods,
    getWebhookFilter() {
      return {
        filters: [
          {
            action: "changed",
            resource_type: "task",
            fields: [
              "completed",
            ],
          },
        ],
        resource: this.project,
      };
    },
    async emitEvent(event) {
      const { body } = event;

      if (!body || !body.events) return;

      for (const e of body.events) {
        const { data: task } = await this.asana.getTask({
          taskId: e.resource.gid,
        });

        this.$emit(task, {
          id: task.gid,
          summary: task.name,
          ts: Date.now(),
        });
      }
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
AsanaasanaappThis component uses the Asana app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
WorkspaceworkspacestringSelect a value from the drop down menu.
ProjectprojectstringSelect a value from the drop down menu.

Trigger Authentication

Asana uses OAuth authentication. When you connect your Asana account, Pipedream will open a popup window where you can sign into Asana and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Asana API.

Pipedream requests the following authorization scopes when you connect your account:

About Asana

Work anytime, anywhere with Asana. Keep remote and distributed teams, and your entire organization, focused on their goals, projects, and tasks with Asana.

Action

Description:Create a new customer [See the documentation](https://apidocs.teamwork.com/docs/desk/fe69a0fb1007a-create-a-new-customer)
Version:0.0.1
Key:teamwork_desk-create-customer

Teamwork Desk Overview

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Action Code

import teamworkDesk from "../../teamwork_desk.app.mjs";

export default {
  key: "teamwork_desk-create-customer",
  name: "Create Customer",
  version: "0.0.1",
  description: "Create a new customer [See the documentation](https://apidocs.teamwork.com/docs/desk/fe69a0fb1007a-create-a-new-customer)",
  type: "action",
  props: {
    teamworkDesk,
    address: {
      propDefinition: [
        teamworkDesk,
        "address",
      ],
      optional: true,
    },
    avatarURL: {
      propDefinition: [
        teamworkDesk,
        "avatarURL",
      ],
      optional: true,
    },
    companyId: {
      propDefinition: [
        teamworkDesk,
        "companyId",
      ],
    },
    email: {
      propDefinition: [
        teamworkDesk,
        "email",
      ],
    },
    externalId: {
      propDefinition: [
        teamworkDesk,
        "externalId",
      ],
      optional: true,
    },
    extraData: {
      propDefinition: [
        teamworkDesk,
        "extraData",
      ],
      optional: true,
    },
    facebookURL: {
      propDefinition: [
        teamworkDesk,
        "facebookURL",
      ],
      optional: true,
    },
    firstName: {
      propDefinition: [
        teamworkDesk,
        "firstName",
      ],
      optional: true,
    },
    jobTitle: {
      propDefinition: [
        teamworkDesk,
        "jobTitle",
      ],
      optional: true,
    },
    lastName: {
      propDefinition: [
        teamworkDesk,
        "lastName",
      ],
      optional: true,
    },
    linkedinURL: {
      propDefinition: [
        teamworkDesk,
        "linkedinURL",
      ],
      optional: true,
    },
    mobile: {
      propDefinition: [
        teamworkDesk,
        "mobile",
      ],
      optional: true,
    },
    notes: {
      propDefinition: [
        teamworkDesk,
        "notes",
      ],
      optional: true,
    },
    organization: {
      propDefinition: [
        teamworkDesk,
        "organization",
      ],
      optional: true,
    },
    permission: {
      propDefinition: [
        teamworkDesk,
        "permission",
      ],
      optional: true,
    },
    phone: {
      propDefinition: [
        teamworkDesk,
        "phone",
      ],
      optional: true,
    },
    twitterHandle: {
      propDefinition: [
        teamworkDesk,
        "twitterHandle",
      ],
      optional: true,
    },
  },
  async run({ $ }) {
    const {
      teamworkDesk,
      companyId,
      email,
      ...data
    } = this;

    const response = await teamworkDesk.createCustomer({
      $,
      data: {
        customer: data,
        included: {
          companies: [
            {
              id: companyId,
              delete: false,
            },
          ],
          contacts: [
            {
              value: email,
              type: "email",
              isMain: true,
            },
          ],
        },
      },
    });

    $.export("$summary", `A new customer with Id: ${response.customer?.id} was successfully created!`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Teamwork DeskteamworkDeskappThis component uses the Teamwork Desk app.
Addressaddressstring

Customer address.

Avatar URLavatarURLstring

Customer avatar URL.

CompanycompanyIdstringSelect a value from the drop down menu.
Emailemailstring

The email address of the customer. Email ticket replies and chat transcriptions will be sent to the customer at this address.

External IdexternalIdstring

Customer external ID.

Extra DataextraDatastring

Provides a free-form reference field for additional customer information.

Facebook URLfacebookURLstring

The Facebook URL address of the customer.

First NamefirstNamestring

The first name of the customer.

Job TitlejobTitlestring

Customer job title.

Last NamelastNamestring

The last name of the customer.

LinkedinURLlinkedinURLstring

The Linkedin URL address of the customer.

Mobilemobilestring

The customer mobile.

Notesnotesstring

Provides a free-form reference field for additional customer information.

Organizationorganizationstring

Organization is the name of the organization that the Customer is in. This feature has been deprecated in favor of companies.

PermissionpermissionstringSelect a value from the drop down menu:ownall
Phonephonestring

Customer phone.

Twitter HandletwitterHandlestring

The Twitter Handle of the customer.

Action Authentication

Teamwork Desk uses OAuth authentication. When you connect your Teamwork Desk account, Pipedream will open a popup window where you can sign into Teamwork Desk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Teamwork Desk API.

Pipedream requests the following authorization scopes when you connect your account:

About Teamwork Desk

Ticketing system designed to easily manage customer queries, saving you time and money.

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