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with 46elks and Freshdesk?
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Popular Ways to Connect 46elks with Freshdesk#
Popular 46elks and Freshdesk Triggers#
Emit new event when data related to your 46elks account changes, primarily used to keep an eye out for changes in account balance, name, or email. See the documentation
Emit new event instantly when an SMS is received by a specific number linked to your 46elks account. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular 46elks and Freshdesk Actions#
Dials and connects two phone numbers using the 46elks service. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Composes and sends an SMS message to a specified phone number. See the documentation
Overview of 46elks#
The 46elks API grants access to a powerful suite of telephony services including SMS, MMS, and voice calls. You can use Pipedream to automate interactions with this API, creating workflows that respond to incoming messages, initiate outbound communication, or integrate with other services for enhanced functionality. Whether you're setting up SMS alerts, automating voice responses, or facilitating customer support, the 46elks API on Pipedream can streamline these processes.
Connect 46elks#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
_46elks: {
type: "app",
app: "_46elks",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.46elks.com/a1/me`,
auth: {
username: `${this._46elks.$auth.username}`,
password: `${this._46elks.$auth.password}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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