← Hive + Plain integrations

Upsert Customer with Plain API on New Action Updated from Hive API

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New Action Updated from the Hive API
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Upsert Customer with the Plain API
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Getting Started

This integration creates a workflow with a Hive trigger and Plain action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Action Updated trigger
    1. Connect your Hive account
    2. Configure Polling interval
    3. Optional- Select a Workspace Id
  3. Configure the Upsert Customer action
    1. Connect your Plain account
    2. Configure Email
    3. Configure Name
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when an action is updated.
Version:0.0.1
Key:hive-new-action-updated

Hive Overview

The Hive API allows for robust interaction with Hive's project and team management tools. By leveraging the Hive API within Pipedream, you can automate tasks, sync data across platforms, and create custom workflows that enhance productivity. For instance, you could automate project creation, update task statuses, or sync information to other business tools. Pipedream's serverless platform simplifies integration, enabling you to focus on crafting workflows without worrying about infrastructure.

Trigger Code

import common from "../common/base.mjs";

export default {
  ...common,
  key: "hive-new-action-updated",
  name: "New Action Updated",
  version: "0.0.1",
  description: "Emit new event when an action is updated.",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getFunction(hive) {
      return hive.listActions;
    },
    getSummary(actionId) {
      return `An action with id: "${actionId}" was updated!`;
    },
    getField() {
      return "modifiedAt";
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
HivehiveappThis component uses the Hive app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
Polling intervaltimer$.interface.timer

Pipedream will poll the Hive on this schedule

Workspace IdworkspaceIdstringSelect a value from the drop down menu.

Trigger Authentication

Hive uses API keys for authentication. When you connect your Hive account, Pipedream securely stores the keys so you can easily authenticate to Hive APIs in both code and no-code steps.

You can get your API Key, User ID, and Workspace ID in the profile menu on the top right, then Edit Profile > API Info.

About Hive

An all-in-one solution for software and operations to help you manage your D2C brand throughout fulfillment and beyond.

Action

Description:Creates or updates customer with customer details. [See the documentation](https://www.plain.com/docs/api-reference/graphql/customers/upsert)
Version:0.0.1
Key:plain-upsert-customer

Plain Overview

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Action Code

import plain from "../../plain.app.mjs";
import mutations from "../../common/mutations.mjs";

export default {
  key: "plain-upsert-customer",
  name: "Upsert Customer",
  description: "Creates or updates customer with customer details. [See the documentation](https://www.plain.com/docs/api-reference/graphql/customers/upsert)",
  version: "0.0.1",
  type: "action",
  props: {
    plain,
    email: {
      type: "string",
      label: "Email",
      description: "Email address of the customer",
    },
    name: {
      type: "string",
      label: "Name",
      description: "Full name of the customer",
    },
  },
  async run({ $ }) {
    const variables = {
      input: {
        identifier: {
          emailAddress: this.email,
        },
        onCreate: {
          fullName: this.name,
          email: {
            email: this.email,
            isVerified: true,
          },
        },
        onUpdate: {
          fullName: this.name
            ? {
              value: this.name,
            }
            : undefined,
          email: {
            email: this.email,
            isVerified: true,
          },
        },
      },
    };
    const { data } = await this.plain.post({
      $,
      data: {
        query: mutations.upsertCustomer,
        variables,
      },
    });

    const result = data.upsertCustomer.result;
    if (result === "NOOP") {
      $.export("$summary", "Customer already exists and the values being updated are the same.");
    } else {
      $.export("$summary", `Successfully ${result} customer with ID ${data.upsertCustomer.customer.id}`);
    }

    return data;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
PlainplainappThis component uses the Plain app.
Emailemailstring

Email address of the customer

Namenamestring

Full name of the customer

Action Authentication

Plain uses API keys for authentication. When you connect your Plain account, Pipedream securely stores the keys so you can easily authenticate to Plain APIs in both code and no-code steps.

To get an API key, follow the following instructions: https://www.plain.com/docs/api-reference/graphql/authentication

About Plain

Customer support for modern tools. Fast, flexible and extendable.

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