Send Text Message with WhatsApp Business API on New Review Created from Google Business Profile API

Pipedream makes it easy to connect APIs for WhatsApp Business, Google Business Profile and 2,400+ other apps remarkably fast.

Trigger workflow on

New Review Created from the Google Business Profile API

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Send Text Message with the WhatsApp Business API

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Getting Started#

This integration creates a workflow with a Google Business Profile trigger and WhatsApp Business action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Review Created trigger
1. Connect your Google Business Profile account
2. Configure timer
3. Select a Account Name
4. Select a Location
Configure the Send Text Message action
1. Connect your WhatsApp Business account
2. Select a Phone Number ID
3. Configure Recipient Phone Number
4. Configure Message Body
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Review Created on Google Business Profile

Description:Emit new event for each new review on a location [See the documentation](https://developers.google.com/my-business/reference/rest/v4/accounts.locations.reviews/list)

Version:0.0.3

Key:google_my_business-new-review-created

View on GitHub

Google Business Profile Overview#

The Google My Business API enables businesses to manage their online presence across Google, including Search and Maps. Through Pipedream, you can automate various aspects of your Google My Business account, such as reading and responding to customer reviews, updating business information, and posting new content. This API provides a powerful way to engage with customers and maintain accurate, up-to-date business listings, all through programmable interactions that can save time and enhance visibility.

Trigger Code#

import { defineSource } from "@pipedream/types";
import common from "../common.mjs";
const DOCS_LINK = "https://developers.google.com/my-business/reference/rest/v4/accounts.locations.reviews/list";
export default defineSource({
    ...common,
    key: "google_my_business-new-review-created",
    name: "New Review Created",
    description: `Emit new event for each new review on a location [See the documentation](${DOCS_LINK})`,
    version: "0.0.3",
    type: "source",
    dedupe: "unique",
    methods: {
        ...common.methods,
        async getItems() {
            const { account, location, } = this;
            const params = {
                account,
                location,
            };
            return this.app.listReviews(params);
        },
        getSummary({ comment }) {
            return `New Review${comment
                ? `: "${comment.length > 50
                    ? comment.slice(0, 45) + "[...]"
                    : comment}"`
                : ""}`;
        },
    },
});

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Google Business Profile	`app`	`app`	This component uses the Google Business Profile app.
	`timer`	`$.interface.timer`
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Account Name	`account`	`string`	Select a value from the drop down menu.
Location	`location`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Google Business Profile uses OAuth authentication. When you connect your Google Business Profile account, Pipedream will open a popup window where you can sign into Google Business Profile and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Google Business Profile API.

Pipedream requests the following authorization scopes when you connect your account:

https://www.googleapis.com/auth/business.manage

About Google Business Profile#

Show up when customers search for businesses on Google Search and Maps. Easily manage multiple locations. Leverage the latest engagement features to stay connected to customers.

Action#

Send Text Message on WhatsApp Business

Description:Sends a text message. [See the docs.](https://developers.facebook.com/docs/whatsapp/cloud-api/reference/messages)

Version:0.0.3

Key:whatsapp_business-send-text-message

View on GitHub

WhatsApp Business Overview#

The WhatsApp Business API on Pipedream is a powerful avenue for automating interactions with customers on WhatsApp. You can send messages, set up automated responses, and manage conversations on a large scale. With Pipedream's serverless platform, you can create workflows that trigger from various events and connect WhatsApp Business with numerous other apps to automate tasks, notify teams, sync data, and more, all without managing infrastructure.

Action Code#

import whatsapp from "../../whatsapp_business.app.mjs";

const docLink = "https://developers.facebook.com/docs/whatsapp/cloud-api/reference/messages";

export default {
  key: "whatsapp_business-send-text-message",
  name: "Send Text Message",
  description: `Sends a text message. [See the docs.](${docLink})`,
  version: "0.0.3",
  type: "action",
  props: {
    whatsapp,
    phoneNumberId: {
      propDefinition: [
        whatsapp,
        "phoneNumberId",
      ],
    },
    recipientPhoneNumber: {
      propDefinition: [
        whatsapp,
        "recipientPhoneNumber",
      ],
    },
    messageBody: {
      type: "string",
      label: "Message Body",
      description: "The text content of the message.",
    },
  },
  async run({ $ }) {
    const response = await this.whatsapp.sendMessage({
      $,
      phoneNumberId: this.phoneNumberId,
      to: this.recipientPhoneNumber,
      body: this.messageBody,
    });
    $.export("$summary", `Sent message successfully to +${this.recipientPhoneNumber}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
WhatsApp Business	`whatsapp`	`app`	This component uses the WhatsApp Business app.
Phone Number ID	`phoneNumberId`	`string`	Select a value from the drop down menu.
Recipient Phone Number	`recipientPhoneNumber`	`string`	Enter the recipient's phone number. For example, `15101234567`.
Message Body	`messageBody`	`string`	The text content of the message.

Action Authentication#

WhatsApp Business uses API keys for authentication. When you connect your WhatsApp Business account, Pipedream securely stores the keys so you can easily authenticate to WhatsApp Business APIs in both code and no-code steps.

To connect your WhatsApp Business Cloud account to Pipedream, follow the steps below to find your Business Account ID and your Permanent Access Token.

For additional info on setting up a WhatsApp Business account, refer to their getting started docs.

About WhatsApp Business#

WhatsApp Business products support businesses from large to small. Engage audiences, accelerate sales and drive better customer support outcomes on the platform with more than 2 billion users around the world.

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Popular Triggers#

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New Review Created from the Google Business Profile API

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New Message Sent from the WhatsApp Business API

Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your Facebook Developer Account. See documentation for more information about Webhook setup.

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