← Salesforce + SiteSpeakAI integrations

Send Query with SiteSpeakAI API on New Outbound Message (Instant) from Salesforce API

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New Outbound Message (Instant) from the Salesforce API
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Send Query with the SiteSpeakAI API
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Getting Started

This integration creates a workflow with a Salesforce trigger and SiteSpeakAI action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Outbound Message (Instant) trigger
    1. Connect your Salesforce account
    2. Configure infoBox
  3. Configure the Send Query action
    1. Connect your SiteSpeakAI account
    2. Select a Chatbot
    3. Configure Prompt
    4. Optional- Configure Conversation
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new outbound message is received in Salesforce.
Version:0.1.7
Key:salesforce_rest_api-new-outbound-message

Salesforce Overview

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Trigger Code

import { XMLParser } from "fast-xml-parser";
import salesforce from "../../salesforce_rest_api.app.mjs";

export default {
  type: "source",
  name: "New Outbound Message (Instant)",
  key: "salesforce_rest_api-new-outbound-message",
  description: "Emit new event when a new outbound message is received in Salesforce.",
  version: "0.1.7",
  dedupe: "unique",
  props: {
    db: "$.service.db",
    http: {
      type: "$.interface.http",
      customResponse: true,
    },
    salesforce,
    infoBox: {
      type: "alert",
      alertType: "info",
      content: `See Salesforce's guide on [setting up Outbound Messaging](https://sforce.co/3JbZJom).
\\
Set the Outbound Message's \`Endpoint URL\` to the endpoint of this source, which you can view after it is created.
\\
The \`Send Session ID\` option must be enabled in Salesforce for validating outbound messages.`,
    },
  },
  methods: {
    _unwrapMessage(message) {
      const parser = new XMLParser({
        removeNSPrefix: true,
      });
      const obj = parser.parse(message);
      const notifications = obj["Envelope"]["Body"].notifications;
      return notifications;
    },
    _sendHttpResponse(successValue = true, status) {
      // eslint-disable-next-line multiline-ternary
      status = status ?? (successValue ? 200 : 400);
      this.http.respond({
        status,
        body: `
          <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
          xmlns:out="http://soap.sforce.com/2005/09/outbound">
            <soapenv:Header/>
            <soapenv:Body>
              <out:notificationsResponse>
                <out:Ack>${successValue}</out:Ack>
              </out:notificationsResponse>
            </soapenv:Body>
          </soapenv:Envelope>
        `,
        headers: {
          "content-type": "text/xml",
        },
      });
    },
    async _isValidSessionId(sessionId) {
      try {
        const data = await this.salesforce.getUserInfo(sessionId);
        return Boolean(data);
      } catch (err) {
        console.log("Error validating SessionId:", err);
        return false;
      }
    },
    async _isValidSource(data) {
      const { SessionId: sessionId } = data;
      if (!sessionId) {
        throw new Error("The outbound message is missing a Session ID. Please configure the outbound message to send Session ID to validate the webhook source.");
      }

      return this._isValidSessionId(sessionId);
    },
    generateMeta(data) {
      const {
        ActionId: actionId,
        Notification: { Id: eventId },
      } = data;
      const id = `${eventId}-${actionId}`;
      const summary = JSON.stringify(data);
      const ts = Date.now();
      return {
        id,
        summary,
        ts,
      };
    },
  },
  async run(event) {
    const { bodyRaw } = event;
    this._sendHttpResponse(true);
    const data = this._unwrapMessage(bodyRaw);
    if (!(await this._isValidSource(data))) {
      console.log("Skipping event from unrecognized source");
      return;
    }

    let notifications = data.Notification;
    if (!Array.isArray(notifications)) {
      notifications = [
        data.Notification,
      ];
    }

    notifications.forEach((n) => {
      const notification = Object.assign(data, {
        Notification: n,
      });
      this.$emit(notification, this.generateMeta(notification));
    });
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
SalesforcesalesforceappThis component uses the Salesforce app.

Trigger Authentication

Salesforce uses OAuth authentication. When you connect your Salesforce account, Pipedream will open a popup window where you can sign into Salesforce and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Salesforce API.

Pipedream requests the following authorization scopes when you connect your account:

About Salesforce

Web services API for interacting with Salesforce

Action

Description:Queries your chatbot and returns the answer and URLs used to find the answer. [See the documentation](https://api-docs.sitespeak.ai/reference/api-reference/query)
Version:0.0.1
Key:sitespeakai-send-query

SiteSpeakAI Overview

SiteSpeakAI is a versatile API that brings voice to your digital spaces. You can use it to convert text into lifelike spoken audio in various languages and dialects. With Pipedream, you can automate and integrate this capability into various workflows, reacting to events, processing data, and connecting with other APIs or services. Whether to enhance user experience with voice responses, create audio content dynamically, or provide accessibility features, SiteSpeakAI opens up a world of audio interaction possibilities.

Action Code

import sitespeakai from "../../sitespeakai.app.mjs";

export default {
  key: "sitespeakai-send-query",
  name: "Send Query",
  description: "Queries your chatbot and returns the answer and URLs used to find the answer. [See the documentation](https://api-docs.sitespeak.ai/reference/api-reference/query)",
  version: "0.0.1",
  type: "action",
  props: {
    sitespeakai,
    chatbotId: {
      propDefinition: [
        sitespeakai,
        "chatbotId",
      ],
    },
    prompt: {
      type: "string",
      label: "Prompt",
      description: "The question or query text that you would like to send to your chatbot to answer.",
    },
    conversationId: {
      type: "string",
      label: "Conversation",
      description: "A unique identifier to group questions and answers sent to your chatbot.",
      optional: true,
    },
  },
  async run({ $ }) {
    const response = await this.sitespeakai.sendQuery({
      chatbotId: this.chatbotId,
      data: {
        prompt: this.prompt,
        conversation_id: this.conversationId,
      },
      $,
    });

    if (response) {
      $.export("$summary", "Successfully queried chatbot.");
    }

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
SiteSpeakAIsitespeakaiappThis component uses the SiteSpeakAI app.
ChatbotchatbotIdstringSelect a value from the drop down menu.
Promptpromptstring

The question or query text that you would like to send to your chatbot to answer.

ConversationconversationIdstring

A unique identifier to group questions and answers sent to your chatbot.

Action Authentication

SiteSpeakAI uses API keys for authentication. When you connect your SiteSpeakAI account, Pipedream securely stores the keys so you can easily authenticate to SiteSpeakAI APIs in both code and no-code steps.

About SiteSpeakAI

Automate your customer support with ChatGPT. SiteSpeakAI helps you create a custom trained AI powered support chatbot for your business or website.

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