← Totango + OpenAI (ChatGPT) integrations

Create Completion (Send Prompt) with OpenAI (ChatGPT) API on New Task Created from Totango API

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New Task Created from the Totango API
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Create Completion (Send Prompt) with the OpenAI (ChatGPT) API
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Getting Started

This integration creates a workflow with a Totango trigger and OpenAI (ChatGPT) action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Task Created trigger
    1. Connect your Totango account
    2. Configure timer
  3. Configure the Create Completion (Send Prompt) action
    1. Connect your OpenAI (ChatGPT) account
    2. Configure alert
    3. Select a Model
    4. Configure Prompt
    5. Optional- Configure Suffix
    6. Optional- Configure Max Tokens
    7. Optional- Configure Temperature
    8. Optional- Configure Top P
    9. Optional- Configure N
    10. Optional- Configure Stop
    11. Optional- Configure Presence Penalty
    12. Optional- Configure Frequency Penalty
    13. Optional- Configure User
    14. Optional- Configure Best Of
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for each created task. [See the docs](https://support.totango.com/hc/en-us/articles/360048132792-Search-API-events-)
Version:0.0.1
Key:totango-new-task-created

Totango Overview

The Totango API taps into the realm of customer success, offering intricate data on customer interactions and health scores. This API is a gateway for syncing customer data, tracking events, and constructing a responsive and personalized customer journey. Utilize Pipedream's capabilities to connect Totango to a myriad of other apps, creating automated workflows that enhance customer insights, trigger actions based on customer status, and streamline communication across platforms.

Trigger Code

import common from "../common/common.mjs";

export default {
  ...common,
  name: "New Task Created",
  version: "0.0.1",
  key: "totango-new-task-created",
  description: "Emit new event for each created task. [See the docs](https://support.totango.com/hc/en-us/articles/360048132792-Search-API-events-)",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    emitEvent(data) {
      if (data?.task_content?.action === "create") {
        this.$emit(data, {
          id: data.id,
          summary: `New task with id ${data.id}`,
          ts: data[this.getTimestampKey()],
        });
      }
    },
    getResourceMethod() {
      return this.totango.searchEvents;
    },
    getTerms(lastCreated = 0) {
      return `{ "type" :"event_property", "name":"event_type", "eq":"task" }, { "type":"date", "term" : "date", "gte" : ${lastCreated}}`;
    },
    getTimestampKey() {
      return "timestamp";
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
TotangototangoappThis component uses the Totango app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

Totango uses API keys for authentication. When you connect your Totango account, Pipedream securely stores the keys so you can easily authenticate to Totango APIs in both code and no-code steps.

To find your API key, login to Totango and go to your user profile (click your initials on the top-right), your API key is located in the Integration tab.

About Totango

Customer Success Software

Action

Description:OpenAI recommends using the **Chat** action for the latest `gpt-3.5-turbo` API, since it's faster and 10x cheaper. This action creates a completion for the provided prompt and parameters using the older `/completions` API. [See the documentation](https://beta.openai.com/docs/api-reference/completions/create)
Version:0.1.13
Key:openai-send-prompt

OpenAI (ChatGPT) Overview

OpenAI provides a suite of powerful AI models through its API, enabling developers to integrate advanced natural language processing and generative capabilities into their applications. Here’s an overview of the services offered by OpenAI's API:

Use Python or Node.js code to make fully authenticated API requests with your OpenAI account:

Action Code

import openai from "../../openai.app.mjs";
import common from "../common/common.mjs";

export default {
  ...common,
  name: "Create Completion (Send Prompt)",
  version: "0.1.13",
  key: "openai-send-prompt",
  description: "OpenAI recommends using the **Chat** action for the latest `gpt-3.5-turbo` API, since it's faster and 10x cheaper. This action creates a completion for the provided prompt and parameters using the older `/completions` API. [See the documentation](https://beta.openai.com/docs/api-reference/completions/create)",
  type: "action",
  props: {
    openai,
    alert: {
      type: "alert",
      alertType: "warning",
      content: "We recommend using the Pipedream **Chat** action instead of this one. It supports the latest `gpt-3.5-turbo` API, which is faster and 10x cheaper. This action, **Create Completion (Send Prompt)**, creates a completion for the provided prompt and parameters using the older `/completions` API.",
    },
    modelId: {
      propDefinition: [
        openai,
        "completionModelId",
      ],
    },
    prompt: {
      label: "Prompt",
      description: "The prompt to generate completions for",
      type: "string",
    },
    suffix: {
      label: "Suffix",
      description: "The suffix that comes after a completion of inserted text",
      type: "string",
      optional: true,
    },
    ...common.props,
    bestOf: {
      label: "Best Of",
      description: "Generates best_of completions server-side and returns the \"best\" (the one with the highest log probability per token). If set, results cannot be streamed.",
      type: "integer",
      optional: true,
    },
  },
  async run({ $ }) {
    const response = await this.openai.createCompletion({
      $,
      data: this._getCommonArgs(),
    });

    if (response) {
      $.export("$summary", `Successfully sent prompt with id ${response.id}`);
    }

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
OpenAI (ChatGPT)openaiappThis component uses the OpenAI (ChatGPT) app.
ModelmodelIdstringSelect a value from the drop down menu.
Promptpromptstring

The prompt to generate completions for

Suffixsuffixstring

The suffix that comes after a completion of inserted text

Max TokensmaxTokensinteger

The maximum number of tokens to generate in the completion.

Temperaturetemperaturestring

Optional. What sampling temperature to use. Higher values means the model will take more risks. Try 0.9 for more creative applications, and 0 (argmax sampling) for ones with a well-defined answer.

Top PtopPstring

An alternative to sampling with temperature, called nucleus sampling, where the model considers the results of the tokens with top_p probability mass. So 0.1 means only the tokens comprising the top 10% probability mass are considered. We generally recommend altering this or temperature but not both.

Nninteger

How many completions to generate for each prompt

Stopstopstring[]

Up to 4 sequences where the API will stop generating further tokens. The returned text will not contain the stop sequence.

Presence PenaltypresencePenaltystring

Number between -2.0 and 2.0. Positive values penalize new tokens based on whether they appear in the text so far, increasing the model's likelihood to talk about new topics.

Frequency PenaltyfrequencyPenaltystring

Number between -2.0 and 2.0. Positive values penalize new tokens based on their existing frequency in the text so far, decreasing the model's likelihood to repeat the same line verbatim.

Useruserstring

A unique identifier representing your end-user, which can help OpenAI to monitor and detect abuse. Learn more here.

Best OfbestOfinteger

Generates best_of completions server-side and returns the "best" (the one with the highest log probability per token). If set, results cannot be streamed.

Action Authentication

OpenAI (ChatGPT) uses API keys for authentication. When you connect your OpenAI (ChatGPT) account, Pipedream securely stores the keys so you can easily authenticate to OpenAI (ChatGPT) APIs in both code and no-code steps.

About OpenAI (ChatGPT)

OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.

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