← Salesforce + Gladia integrations

Send Audio For Transcription with Gladia API on New Record (Instant, of Selectable Type) from Salesforce API

Pipedream makes it easy to connect APIs for Gladia, Salesforce and 2,400+ other apps remarkably fast.

Trigger workflow on
New Record (Instant, of Selectable Type) from the Salesforce API
Next, do this
Send Audio For Transcription with the Gladia API
No credit card required
Intro to Pipedream
Watch us build a workflow
Watch us build a workflow
8 min
Watch now ➜

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo

Developers Pipedream

Getting Started

This integration creates a workflow with a Salesforce trigger and Gladia action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Record (Instant, of Selectable Type) trigger
    1. Connect your Salesforce account
    2. Configure timer
    3. Select a Object Type
    4. Optional- Select one or more Fields to Obtain
  3. Configure the Send Audio For Transcription action
    1. Connect your Gladia account
    2. Optional- Configure Audio
    3. Optional- Configure Audio URL
    4. Optional- Configure Toggle Noise Reduction
    5. Optional- Configure Transcription Hint
    6. Optional- Configure Toggle Diarization
    7. Optional- Select a Target Translation Language
    8. Optional- Configure Toggle Direct Translation
    9. Optional- Select a Language Behaviour
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a record of the selected object type is created. [See the documentation](https://sforce.co/3yPSJZy)
Version:0.2.0
Key:salesforce_rest_api-new-record-instant

Salesforce Overview

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Trigger Code

import startCase from "lodash/startCase.js";
import common from "../common.mjs";

export default {
  ...common,
  type: "source",
  name: "New Record (Instant, of Selectable Type)",
  key: "salesforce_rest_api-new-record-instant",
  description: "Emit new event when a record of the selected object type is created. [See the documentation](https://sforce.co/3yPSJZy)",
  version: "0.2.0",
  props: {
    ...common.props,
    fieldsToObtain: {
      propDefinition: [
        common.props.salesforce,
        "fieldsToObtain",
        (c) => ({
          objType: c.objectType,
        }),
      ],
      optional: true,
      description: "Select the field(s) to be retrieved for the records. Only applicable if the source is running on a timer. If running on a webhook, or if not specified, all fields will be retrieved.",
    },
  },
  hooks: {
    ...common.hooks,
    async deploy() {
      const objectType = this.objectType;
      const nameField = await this.salesforce.getNameFieldForObjectType(objectType);
      this.setNameField(nameField);

      // emit historical events
      const { recentItems } = await this.salesforce.listSObjectTypeIds(objectType);
      const ids = recentItems.map((item) => item.Id);
      for (const id of ids.slice(-25)) {
        const object = await this.salesforce.getSObject(objectType, id);
        const event = {
          body: {
            "New": object,
            "UserId": id,
          },
        };
        this.processWebhookEvent(event);
      }
    },
  },
  methods: {
    ...common.methods,
    generateTimerMeta(item, fieldName) {
      const { objectType } = this;
      const {
        CreatedDate: createdDate,
        [fieldName]: name,
        Id: id,
      } = item;
      const entityType = startCase(objectType);
      const summary = `New ${entityType} created: ${name ?? id}`;
      const ts = Date.parse(createdDate);
      return {
        id,
        summary,
        ts,
      };
    },
    generateWebhookMeta(data) {
      const nameField = this.getNameField();
      const { New: newObject } = data.body;
      const {
        CreatedDate: createdDate,
        Id: id,
        [nameField]: name,
      } = newObject;
      const entityType = startCase(this.objectType).toLowerCase();
      const summary = `New ${entityType} created: ${name ?? id}`;
      const ts = Date.parse(createdDate);
      return {
        id,
        summary,
        ts,
      };
    },
    getEventType() {
      return "new";
    },
    async processTimerEvent(eventData) {
      const {
        paginate,
        objectType,
        setLatestDateCovered,
        getObjectTypeColumns,
        getNameField,
        generateTimerMeta,
        $emit: emit,
      } = this;

      const {
        startTimestamp,
        endTimestamp,
      } = eventData;

      const fieldName = getNameField();
      const columns = getObjectTypeColumns();

      const events = await paginate({
        objectType,
        startTimestamp,
        endTimestamp,
        columns,
      });

      const [
        latestEvent,
      ] = events;

      if (latestEvent?.CreatedDate) {
        const latestDateCovered = new Date(latestEvent.CreatedDate);
        latestDateCovered.setSeconds(0);
        setLatestDateCovered(latestDateCovered.toISOString());
      }

      Array.from(events)
        .reverse()
        .forEach((item) => {
          const meta = generateTimerMeta(item, fieldName);
          emit(item, meta);
        });
    },
    async timerActivateHook() {
      const {
        objectType,
        getObjectTypeDescription,
        setObjectTypeColumns,
      } = this;

      let columns = this.fieldsToObtain;
      if (!columns?.length) {
        const { fields } = await getObjectTypeDescription(objectType);
        columns = fields.map(({ name }) => name);
      }

      setObjectTypeColumns(columns);
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
SalesforcesalesforceappThis component uses the Salesforce app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
timer$.interface.timer

The timer is only used as a fallback if instant event delivery (webhook) is not available.

Object TypeobjectTypestringSelect a value from the drop down menu.
Fields to ObtainfieldsToObtainstring[]Select a value from the drop down menu.

Trigger Authentication

Salesforce uses OAuth authentication. When you connect your Salesforce account, Pipedream will open a popup window where you can sign into Salesforce and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Salesforce API.

Pipedream requests the following authorization scopes when you connect your account:

About Salesforce

Web services API for interacting with Salesforce

Action

Description:Sends audio to Gladia for transcription and optional translation. [See the documentation](https://docs.gladia.io/reference/pre-recorded)
Version:0.0.1
Key:gladia-send-audio-for-transcription

Gladia Overview

The Gladia API offers a suite of AI-powered capabilities, including image recognition, text analysis, and language processing. With its integration on Pipedream, you can build serverless workflows to automate tasks like content moderation, data enrichment, and real-time translations. Leverage Gladia's AI functions within Pipedream to create powerful, event-driven workflows that respond to various triggers such as webhooks, schedules, or app events.

Action Code

import { ConfigurationError } from "@pipedream/platform";
import FormData from "form-data";
import fs from "fs";
import {
  camelToSnakeCase, checkTmp,
} from "../../common/utils.mjs";
import gladia from "../../gladia.app.mjs";

export default {
  key: "gladia-send-audio-for-transcription",
  name: "Send Audio For Transcription",
  description: "Sends audio to Gladia for transcription and optional translation. [See the documentation](https://docs.gladia.io/reference/pre-recorded)",
  version: "0.0.1",
  type: "action",
  props: {
    gladia,
    audio: {
      propDefinition: [
        gladia,
        "audio",
      ],
      optional: true,
    },
    audioUrl: {
      propDefinition: [
        gladia,
        "audioUrl",
      ],
      optional: true,
    },
    toggleNoiseReduction: {
      propDefinition: [
        gladia,
        "toggleNoiseReduction",
      ],
      optional: true,
    },
    transcriptionHint: {
      propDefinition: [
        gladia,
        "transcriptionHint",
      ],
      optional: true,
    },
    toggleDiarization: {
      propDefinition: [
        gladia,
        "toggleDiarization",
      ],
      optional: true,
    },
    targetTranslationLanguage: {
      propDefinition: [
        gladia,
        "targetTranslationLanguage",
      ],
      optional: true,
    },
    toggleDirectTranslate: {
      propDefinition: [
        gladia,
        "toggleDirectTranslate",
      ],
      optional: true,
    },
    languageBehaviour: {
      propDefinition: [
        gladia,
        "languageBehaviour",
      ],
      reloadProps: true,
      optional: true,
    },
  },
  async additionalProps() {
    const props = {};
    if (this.languageBehaviour === "manual") {
      props.language = {
        type: "string",
        label: "Language",
        description: "If language_behaviour is set to manual, define the language to use for the transcription",
      };
    }
    return props;
  },
  async run({ $ }) {
    if (!this.audio && !this.audioUrl) {
      throw new ConfigurationError("You must provite whether **Audio** or **Audio URL**.");
    }

    const {
      gladia,
      audio,
      toggleNoiseReduction,
      toggleDiarization,
      toggleDirectTranslate,
      ...data
    } = this;

    const formData = new FormData();
    if (audio) {
      const filePath = checkTmp(audio);
      formData.append("audio", fs.createReadStream(filePath));
    }
    formData.append("toggle_noise_reduction", `${toggleNoiseReduction}`);
    formData.append("toggle_diarization", `${toggleDiarization}`);
    formData.append("toggle_direct_translate", `${toggleDirectTranslate}`);

    for (const [
      key,
      value,
    ] of Object.entries(data)) {
      formData.append(`${camelToSnakeCase(key)}`, value);
    }
    const response = await gladia.sendAudioForTranscription({
      data: formData,
      headers: formData.getHeaders(),
    });

    $.export("$summary", "The audio was successfully transcripted!");
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
GladiagladiaappThis component uses the Gladia app.
Audioaudiostring

The path of the audio file in /tmp folder to be transcribed. The audio file should be in WAV format. To upload a file to /tmp folder, please follow the doc here

Audio URLaudioUrlstring

The URL of the audio file to be transcribed. The audio file should be in WAV format.

Toggle Noise ReductiontoggleNoiseReductionboolean

Activate the noise reduction to improve transcription quality

Transcription HinttranscriptionHintstring

Provide a custom vocabulary to the model to improve accuracy of transcribing context specific words, technical terms, names, etc.

Toggle DiarizationtoggleDiarizationboolean

Activate the diarization of the audio

Target Translation LanguagetargetTranslationLanguagestringSelect a value from the drop down menu:afrikaansalbanianamharicarabicarmenianasturianazerbaijanibashkirbelarusianbengalibosnianbretonbulgarianburmesecatalancebuanochinesecroatianczechdanishdutchenglishestonianfinnishflemishfrenchwestern frisianfulahgaelicgaliciangandageorgiangermangreekgujaratihaitianhausahebrewhindihungarianicelandicigboilokoindonesianirishitalianjapanesejavanesekannadakazakhkoreanlaolatvianlingalalithuanianluxembourgishmacedonianmalagasymalaymalayalammarathimoldavianmoldovanmongoliannepalinorwegianoccitanoriyapanjabipashtopolishportuguesepushtoromanianrussianserbiansindhisinhalaslovaksloveniansomalispanishsundaneseswahiliswatiswedishtagalogtamilthaitswanaturkishukrainianurduuzbekvalencianvietnamesewelshwolofxhosayiddishyoruba
Toggle Direct TranslationtoggleDirectTranslateboolean

A boolean value indicating whether to perform direct translation. Set to true to use direct translation and false to disable direct translation.

Language BehaviourlanguageBehaviourstringSelect a value from the drop down menu:manualautomatic single languageautomatic multiple languages

Action Authentication

Gladia uses API keys for authentication. When you connect your Gladia account, Pipedream securely stores the keys so you can easily authenticate to Gladia APIs in both code and no-code steps.

About Gladia

Audio Intelligence API for companies.

More Ways to Connect Gladia + Salesforce

Send Audio For Transcription with Gladia API on New Object (Instant, of Selectable Type) from Salesforce (REST API) API
Salesforce + Gladia
 
Try it
Send Audio For Transcription with Gladia API on New Object (of Selectable Type) from Salesforce (REST API) API
Salesforce + Gladia
 
Try it
Send Audio For Transcription with Gladia API on New Outbound Message (Instant) from Salesforce (REST API) API
Salesforce + Gladia
 
Try it
Send Audio For Transcription with Gladia API on New Deleted Object (Instant, of Selectable Type) from Salesforce (REST API) API
Salesforce + Gladia
 
Try it
Send Audio For Transcription with Gladia API on New Deleted Object (of Selectable Type) from Salesforce (REST API) API
Salesforce + Gladia
 
Try it
New Deleted Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected object type is deleted. See the documentation

 
Try it
New Outbound Message (Instant) from the Salesforce API

Emit new event when a new outbound message is received in Salesforce.

 
Try it
New Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected object type is created. See the documentation

 
Try it
New Updated Record (Instant, of Selectable Type) from the Salesforce API

Emit new event when a record of the selected type is updated. See the documentation

 
Try it
Add Contact to Campaign with the Salesforce API

Adds an existing contact to an existing campaign. See the documentation

 
Try it
Add Lead to Campaign with the Salesforce API

Adds an existing lead to an existing campaign. See the documentation

 
Try it
Convert SOAP XML Object to JSON with the Salesforce API

Converts a SOAP XML Object received from Salesforce to JSON

 
Try it
Create Account with the Salesforce API

Creates a Salesforce account. See the documentation

 
Try it
Create Attachment with the Salesforce API

Creates an Attachment on a parent object. See the documentation

 
Try it

Explore Other Apps

1
-
24
of
2,400+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Premium
Salesforce
Salesforce
Web services API for interacting with Salesforce
Premium
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Premium
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Premium
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify
Shopify
Shopify is a complete commerce platform that lets anyone start, manage, and grow a business. You can use Shopify to build an online store, manage sales, market to customers, and accept payments in digital and physical locations.
Premium
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Premium
Snowflake
Snowflake
A data warehouse built for the cloud
Premium
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
Premium
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Premium
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Premium
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Premium
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.
Schedule
Schedule
Trigger workflows on an interval or cron schedule.