Retrieve Transcripts Of Calls with Gong API on New Row Added from Supabase API

Pipedream makes it easy to connect APIs for Gong, Supabase and 2,400+ other apps remarkably fast.

Trigger workflow on

New Row Added from the Supabase API

Next, do this

Retrieve Transcripts Of Calls with the Gong API

No credit card required

▶

Watch us build a workflow

8 min

Watch now ➜

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

Getting Started#

This integration creates a workflow with a Supabase trigger and Gong action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Row Added trigger
1. Connect your Supabase account
2. Configure Table
3. Optional- Configure Row Identifier
4. Optional- Configure Column
5. Optional- Select a Filter
6. Optional- Configure Value
7. Configure Order By
8. Optional- Select a Sort Order
9. Configure timer
Configure the Retrieve Transcripts Of Calls action
1. Connect your Gong account
2. Optional- Configure From Date Time
3. Optional- Configure To Date Time
4. Optional- Select a Workspace ID
5. Optional- Select one or more Call IDs
6. Optional- Configure Return Simplified Transcript
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Row Added on Supabase

Description:Emit new event for every new row added in a table. [See documentation here](https://supabase.com/docs/reference/javascript/select)

Version:0.0.4

Key:supabase-new-row-added

View on GitHub

Supabase Overview#

Supabase is a real-time backend-as-a-service that provides developers with a suite of tools to quickly build and scale their applications. It offers database storage, authentication, instant APIs, and real-time subscriptions. With the Supabase API, you can perform CRUD operations on your database, manage users, and listen to database changes in real time. When integrated with Pipedream, you can automate workflows that react to these database events, synchronize data across multiple services, or streamline user management processes.

Trigger Code#

import base from "../common/base.mjs";
import {
  DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
  ConfigurationError,
} from "@pipedream/platform";
import constants from "../../common/constants.mjs";

export default {
  key: "supabase-new-row-added",
  name: "New Row Added",
  description: "Emit new event for every new row added in a table. [See documentation here](https://supabase.com/docs/reference/javascript/select)",
  version: "0.0.4",
  type: "source",
  props: {
    ...base.props,
    column: {
      propDefinition: [
        base.props.supabase,
        "column",
      ],
      optional: true,
    },
    filter: {
      propDefinition: [
        base.props.supabase,
        "filter",
      ],
      optional: true,
    },
    value: {
      propDefinition: [
        base.props.supabase,
        "value",
      ],
      optional: true,
    },
    orderBy: {
      propDefinition: [
        base.props.supabase,
        "column",
      ],
      label: "Order By",
      description: "Column name to order by",
    },
    sortOrder: {
      propDefinition: [
        base.props.supabase,
        "sortOrder",
      ],
    },
    db: "$.service.db",
    timer: {
      type: "$.interface.timer",
      default: {
        intervalSeconds: DEFAULT_POLLING_SOURCE_TIMER_INTERVAL,
      },
    },
  },
  methods: {
    _getOffset() {
      return this.db.get("offset") || 0;
    },
    _setOffset(offset) {
      this.db.set("offset", offset);
    },
  },
  async run() {
    const {
      table,
      column,
      filter,
      value,
      orderBy,
      sortOrder,
      rowIdentifier,
    } = this;

    if ((column || filter || value) && !(column && filter && value)) {
      throw new ConfigurationError("If `column`, `filter`, or `value` is used, all three must be entered");
    }

    const offset = this._getOffset();
    const client = await this.supabase._client();
    const query = client
      .from(table)
      .select()
      .order(orderBy, {
        ascending: sortOrder,
      })
      .range(offset, offset + constants.MAX_OFFSET);

    if (filter) {
      const filterMethod = this.supabase[filter];
      filterMethod(query, column, value);
    }

    const { data } = await query;
    this._setOffset(offset + data.length);

    for (const row of data) {
      let summary = "New row in table";
      if (row[rowIdentifier]) {
        summary = `${summary}: ${row[rowIdentifier]}`;
      }
      this.$emit(row, {
        summary,
      });
    }
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Supabase	`supabase`	`app`	This component uses the Supabase app.
Table	`table`	`string`	The name of the table to watch for new rows
Row Identifier	`rowIdentifier`	`string`	The column name to use as the row identifier
Column	`column`	`string`	Column name to search by
Filter	`filter`	`string`	Select a value from the drop down menu:`{ "label": "Equal", "value": "equalTo" }{ "label": "Not Equal", "value": "notEqualTo" }{ "label": "Greater Than", "value": "greaterThan" }{ "label": "Greater Than or Equal To", "value": "greaterThanOrEqualTo" }{ "label": "Less Than", "value": "lessThan" }{ "label": "Less Than or Equal To", "value": "lessThanOrEqualTo" }{ "label": "Contains (Case Sensitive)", "value": "patternMatch" }{ "label": "Contains (Case Insensitive)", "value": "patternMatchCaseInsensitive" }`
Value	`value`	`string`	Value of the column specified to search for
Order By	`orderBy`	`string`	Column name to order by
Sort Order	`sortOrder`	`string`	Select a value from the drop down menu:`ascendingdescending`
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

Supabase uses API keys for authentication. When you connect your Supabase account, Pipedream securely stores the keys so you can easily authenticate to Supabase APIs in both code and no-code steps.

Supabase provides a Service Key to get started. You can find the service_role in the API Settings page.

Finding the Supabase subdomain

About Supabase#

Supabase is an open source Firebase alternative.

Action#

Retrieve Transcripts Of Calls on Gong

Description:Retrieve transcripts of calls. [See the documentation](https://us-66463.app.gong.io/settings/api/documentation#post-/v2/calls/transcript)

Version:0.0.3

Key:gong-retrieve-transcripts-of-calls

View on GitHub

Gong Overview#

The Gong API allows you to tap into Gong's conversation intelligence capabilities, enabling you to retrieve call recordings, transcripts, and analytics data for sales engagements. By integrating Gong with Pipedream, you can automate workflows that react to this sales data, enrich CRM records, trigger follow-up actions, and sync insights across your sales stack. It's a goldmine for sales teams looking to leverage conversational insights and make data-driven decisions.

Action Code#

import app from "../../gong.app.mjs";

export default {
  key: "gong-retrieve-transcripts-of-calls",
  name: "Retrieve Transcripts Of Calls",
  description: "Retrieve transcripts of calls. [See the documentation](https://us-66463.app.gong.io/settings/api/documentation#post-/v2/calls/transcript)",
  type: "action",
  version: "0.0.3",
  props: {
    app,
    fromDateTime: {
      optional: true,
      propDefinition: [
        app,
        "fromDateTime",
      ],
    },
    toDateTime: {
      optional: true,
      propDefinition: [
        app,
        "toDateTime",
      ],
    },
    workspaceId: {
      optional: true,
      propDefinition: [
        app,
        "workspaceId",
      ],
    },
    callIds: {
      propDefinition: [
        app,
        "callIds",
      ],
    },
    returnSimplifiedTranscript: {
      type: "boolean",
      label: "Return Simplified Transcript",
      description: "If true, returns a simplified version of the transcript with normalized speaker IDs and formatted timestamps",
      optional: true,
      default: false,
    },
  },
  methods: {
    retrieveTranscriptsOfCalls(args = {}) {
      return this.app.post({
        path: "/calls/transcript",
        ...args,
      });
    },

    millisToTimestamp(millis) {
      const totalSeconds = Math.floor(millis / 1000);
      const minutes = Math.floor(totalSeconds / 60);
      const seconds = totalSeconds % 60;

      return `[${minutes.toString().padStart(2, "0")}:${seconds.toString().padStart(2, "0")}]`;
    },

    simplifyTranscript(originalResponse) {
      const simplified = {
        ...originalResponse,
        callTranscripts: originalResponse.callTranscripts.map((callTranscript) => {
          // Create a map of unique speaker IDs to simplified names
          const speakerMap = new Map();
          let speakerCounter = 1;
          let currentSpeaker = null;
          let currentTopic = null;
          let formattedTranscript = "";

          // Process each sentence maintaining chronological order
          const allSentences = [];
          callTranscript.transcript.forEach((segment) => {
            segment.sentences.forEach((sentence) => {
              allSentences.push({
                ...sentence,
                speakerId: segment.speakerId,
                topic: segment.topic,
              });
            });
          });

          // Sort by start time
          allSentences.sort((a, b) => a.start - b.start);

          // Process sentences
          allSentences.forEach((sentence) => {
            // Map speaker ID to simplified name
            if (!speakerMap.has(sentence.speakerId)) {
              speakerMap.set(sentence.speakerId, `Speaker ${speakerCounter}`);
              speakerCounter++;
            }

            const speaker = speakerMap.get(sentence.speakerId);
            const timestamp = this.millisToTimestamp(sentence.start);

            // Handle topic changes
            if (sentence.topic !== currentTopic) {
              currentTopic = sentence.topic;
              if (currentTopic) {
                formattedTranscript += `\nTopic: ${currentTopic}\n-------------------\n\n`;
              }
            }

            // Add speaker name only if it changes
            if (speaker !== currentSpeaker) {
              currentSpeaker = speaker;
              formattedTranscript += `\n${speaker}:\n`;
            }

            // Add timestamp and text
            formattedTranscript += `${timestamp} ${sentence.text}\n`;
          });

          return {
            callId: callTranscript.callId,
            formattedTranscript: formattedTranscript.trim(),
          };
        }),
      };

      return simplified;
    },
  },

  async run({ $: step }) {
    const {
      retrieveTranscriptsOfCalls,
      returnSimplifiedTranscript,
      simplifyTranscript,
      ...filter
    } = this;

    const response = await retrieveTranscriptsOfCalls({
      step,
      data: {
        filter,
      },
      summary: (response) => `Successfully retrieved transcripts of calls with request ID \`${response.requestId}\`.`,
    });

    if (returnSimplifiedTranscript) {
      return simplifyTranscript(response);
    }

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Gong	`app`	`app`	This component uses the Gong app.
From Date Time	`fromDateTime`	`string`	Date and time (in ISO-8601 format: `2018-02-18T02:30:00-07:00` or `2018-02-18T08:00:00Z`, where Z stands for UTC) from which to list recorded calls. Returns calls that started on or after the specified date and time. If not provided, list starts with earliest call.
To Date Time	`toDateTime`	`string`	Date and time (in ISO-8601 format: `2018-02-18T02:30:00-07:00` or `2018-02-18T08:00:00Z`, where Z stands for UTC) until which to list recorded calls. Returns calls that started up to but excluding specified date and time. If not provided, list ends with most recent call.
Workspace ID	`workspaceId`	`string`	Select a value from the drop down menu.
Call IDs	`callIds`	`string[]`	Select a value from the drop down menu.
Return Simplified Transcript	`returnSimplifiedTranscript`	`boolean`	If true, returns a simplified version of the transcript with normalized speaker IDs and formatted timestamps

Action Authentication#

Gong uses OAuth authentication. When you connect your Gong account, Pipedream will open a popup window where you can sign into Gong and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Gong API.

Pipedream requests the following authorization scopes when you connect your account:

api:calls:read:basicapi:calls:createapi:users:readapi:crm:integrations:readapi:library:readapi:data-privacy:readapi:users:readapi:meetings:user:createapi:engagement-data:writeapi:workspaces:readapi:calls:read:transcript

About Gong#

The Revenue Intelligence Platform

More Ways to Connect Gong + Supabase#

Other Popular Integrations#

Add New Call with Gong API on New Row Added from Supabase API

Supabase + Gong

Try it

Add New Call with Gong API on New Webhook Event (Instant) from Supabase API

Supabase + Gong

Try it

List calls with Gong API on New Row Added from Supabase API

Supabase + Gong

Try it

List calls with Gong API on New Webhook Event (Instant) from Supabase API

Supabase + Gong

Try it

Retrieve Transcripts Of Calls with Gong API on New Webhook Event (Instant) from Supabase API

Supabase + Gong

Try it

Popular Triggers#

New Row Added from the Supabase API

Emit new event for every new row added in a table. See documentation here

Try it

New Webhook Event (Instant) from the Supabase API

Emit new event for every insert, update, or delete operation in a table. This source requires user configuration using the Supabase website. More information in the README. Also see documentation here

Try it

New Call from the Gong API

Triggers when a new call is added. See the documentation

Try it