← Twilio SendGrid + Order Desk integrations

List Orders with Order Desk API on New Contact from Twilio SendGrid API

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New Contact from the Twilio SendGrid API
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List Orders with the Order Desk API
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Getting Started

This integration creates a workflow with a Twilio SendGrid trigger and Order Desk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Contact trigger
    1. Connect your Twilio SendGrid account
    2. Configure timer
  3. Configure the List Orders action
    1. Connect your Order Desk account
    2. Optional- Configure Search Start Date Local
    3. Optional- Configure Search End Date Local
    4. Optional- Configure Search Start Date
    5. Optional- Configure Search End Date
    6. Optional- Configure Modified Start Date
    7. Optional- Configure Modified End Date
    8. Optional- Configure Order By
    9. Optional- Select a Order
    10. Optional- Configure Folder ID
    11. Optional- Configure Folder Name
    12. Optional- Configure Source ID
    13. Optional- Select a Source Name
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new contact is created
Version:0.0.7
Key:sendgrid-new-contact

Twilio SendGrid Overview

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Trigger Code

import orderBy from "lodash/orderBy.js";
import common from "../common/timer-based.mjs";

export default {
  ...common,
  key: "sendgrid-new-contact",
  name: "New Contact",
  description: "Emit new event when a new contact is created",
  version: "0.0.7",
  type: "source",
  dedupe: "unique",
  hooks: {
    async activate() {
      const currentTimestamp = Date.now();
      const state = {
        processedItems: [],
        lowerTimestamp: currentTimestamp,
        upperTimestamp: currentTimestamp,
      };
      this.db.set("state", state);
    },
  },
  methods: {
    ...common.methods,
    _maxDelayTime() {
      // There is no report from SendGrid as to how much time it takes
      // for a contact to be created and appear in search results, so
      // we're using a rough estimate of 30 minutes here.
      return 30 * 60 * 1000;  // 30 minutes, in milliseconds
    },
    _addDelayOffset(timestamp) {
      return timestamp - this._maxDelayTime();
    },
    _cleanupOldProcessedItems(processedItems, currentTimestamp) {
      return processedItems
        .map((item) => ({
          // We just need to keep track of the record ID and
          // its creation date.
          id: item.id,
          created_at: item.created_at,
        }))
        .filter((item) => {
          const { created_at: createdAt } = item;
          const createdAtTimestamp = Date.parse(createdAt);
          const cutoffTimestamp = this._addDelayOffset(currentTimestamp);
          return createdAtTimestamp > cutoffTimestamp;
        });
    },
    _makeSearchQuery(processedItems, lowerTimestamp, upperTimestamp) {
      const idList = processedItems
        .map((item) => item.id)
        .map((id) => `'${id}'`)
        .join(", ")
      || "''";
      const startTimestamp = this._addDelayOffset(lowerTimestamp);
      const startDate = this.toISOString(startTimestamp);
      const endDate = this.toISOString(upperTimestamp);
      return `
        contact_id NOT IN (${idList}) AND
        created_at BETWEEN
          TIMESTAMP '${startDate}' AND
          TIMESTAMP '${endDate}'
      `;
    },
    generateMeta(data) {
      const {
        item,
        eventTimestamp: ts,
      } = data;
      const {
        id,
        email,
      } = item;
      const slugifiedEmail = this.slugifyEmail(email);
      const summary = `New contact: ${slugifiedEmail}`;
      return {
        id,
        summary,
        ts,
      };
    },
    async processEvent(event) {
      // Transform the timer timestamp to milliseconds
      // to be consistent with how Javascript handles timestamps.
      const eventTimestamp = event.timestamp * 1000;

      // Retrieve the current state of the component.
      const {
        processedItems,
        lowerTimestamp,
        upperTimestamp,
      } = this.db.get("state");

      // Search for contacts within a specific timeframe, excluding
      // items that have already been processed.
      const query = this._makeSearchQuery(processedItems, lowerTimestamp, upperTimestamp);
      const {
        result: items,
        contact_count: contactCount,
      } = await this.sendgrid.searchContacts(query);

      // If no contacts have been retrieved via the API,
      // move the time window forward to possibly capture newer contacts.
      if (contactCount === 0) {
        const newState = {
          processedItems: this._cleanupOldProcessedItems(processedItems, lowerTimestamp),
          lowerTimestamp: upperTimestamp,
          upperTimestamp: eventTimestamp,
        };
        this.db.set("state", newState);
        return;
      }

      // We process the searched records from oldest to newest.
      const itemsToProcess = orderBy(items, "created_at");
      itemsToProcess
        .forEach((item) => {
          const meta = this.generateMeta({
            item,
            eventTimestamp,
          });
          this.$emit(item, meta);
        });

      // Use the timestamp of the last processed record as a lower bound for
      // following searches. This bound will be subjected to an offset so in
      // case older records appear in future search results, but have not
      // appeared until now, can be processed. We only adjust it if it means
      // moving forward, not backwards. Otherwise, we might start retrieving
      // older and older records indefinitely (and we're all about *new*
      // records!)
      const newLowerTimestamp = Math.max(
        lowerTimestamp,
        Date.parse(itemsToProcess[0].created_at),
      );

      // If the total contact count is less than 100, it means that during the
      // next iteration the search results count will most likely be less than
      // 50. In that case, if we extend the upper bound of the search time range
      // we might be able to retrieve more records.
      const newUpperTimestamp = contactCount < 100
        ? eventTimestamp
        : upperTimestamp;

      // The list of processed items can grow indefinitely.
      // Since we don't want to keep track of every processed record
      // ever, we need to clean up this list, removing any records
      // that are no longer relevant.
      const newProcessedItems = this._cleanupOldProcessedItems(
        [
          ...processedItems,
          ...itemsToProcess,
        ],
        newLowerTimestamp,
      );

      // Update the state of the component to reflect the computations
      // made above.
      const newState = {
        processedItems: newProcessedItems,
        lowerTimestamp: newLowerTimestamp,
        upperTimestamp: newUpperTimestamp,
      };
      this.db.set("state", newState);
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
Twilio SendGridsendgridappThis component uses the Twilio SendGrid app.
timer$.interface.timer

Trigger Authentication

Twilio SendGrid uses API keys for authentication. When you connect your Twilio SendGrid account, Pipedream securely stores the keys so you can easily authenticate to Twilio SendGrid APIs in both code and no-code steps.

About Twilio SendGrid

Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.

Action

Description:List Orders based on a search criteria [See the documentation](https://apidocs.orderdesk.com/#get-multiple-orders).
Version:0.0.1
Key:order_desk-list-orders

Order Desk Overview

The Order Desk API allows you to automate and streamline order management processes within the Order Desk platform. With this API, you have the power to create, update, and get detailed information on orders, inventory, and shipments. Pipedream's serverless platform enables you to connect the Order Desk API with numerous other apps and services to build dynamic workflows. Whether you're syncing order data, managing inventory, or connecting to fulfillment services, Pipedream can help you craft custom automations that save time and reduce manual errors.

Action Code

import options from "../../common/options.mjs";
import app from "../../order_desk.app.mjs";

export default {
  name: "List Orders",
  description: "List Orders based on a search criteria [See the documentation](https://apidocs.orderdesk.com/#get-multiple-orders).",
  key: "order_desk-list-orders",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    search_start_date_local: {
      type: "string",
      label: "Search Start Date Local",
      description: "Start date from when an order was added. Search in local store time.",
      optional: true,
    },
    search_end_date_local: {
      type: "string",
      label: "Search End Date Local",
      description: "End date from when an order was added. Search in local store time.",
      optional: true,
    },
    search_start_date: {
      type: "string",
      label: "Search Start Date",
      description: "Start date from when an order was added. Search in UTC time.",
      optional: true,
    },
    search_end_date: {
      type: "string",
      label: "Search End Date",
      description: "End date from when an order was added. Search in UTC time.",
      optional: true,
    },
    modified_start_date: {
      type: "string",
      label: "Modified Start Date",
      description: "Start date from when an order was last modified. Search in UTC time.",
      optional: true,
    },
    modified_end_date: {
      type: "string",
      label: "Modified End Date",
      description: "End date from when an order was last modified. Search in UTC time.",
      optional: true,
    },
    order_by: {
      type: "string",
      label: "Order By",
      description: "Order the query by an order field. Defaults to `date_added`",
      optional: true,
    },
    order: {
      type: "string",
      label: "Order",
      description: "Order the query by `asc` or `desc`. Defaults to `desc`",
      options: options.orderDir,
      optional: true,
    },
    folder_id: {
      propDefinition: [
        app,
        "folder_id",
      ],
      description: "Search for orders from a particular folder. For multiple folders, enter multiple ID's separated by a comma: `1004,1009,1010`",
    },
    folder_name: {
      type: "string",
      label: "Folder Name",
      description: "Search for orders from a particular folder. Enter the folder's exact name instead of its ID.",
      optional: true,
    },
    source_id: {
      propDefinition: [
        app,
        "source_id",
      ],
      description: "The Source Id",
    },
    source_name: {
      propDefinition: [
        app,
        "source_name",
      ],
      description: "The Source Name",
    },
  },
  async run({ $ }) {
    const {
      app,
      ...params
    } = this;
    const data = [];
    let page = 0;
    while (true) {
      const res = await app.listOrders(page, params);
      if (res.orders.length === 0) {
        break;
      }
      data.push(...res.orders);
      page++;
    }

    $.export("summary", `Successfully retrieved ${data.length} order(s).`);
    return data;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Order DeskappappThis component uses the Order Desk app.
Search Start Date Localsearch_start_date_localstring

Start date from when an order was added. Search in local store time.

Search End Date Localsearch_end_date_localstring

End date from when an order was added. Search in local store time.

Search Start Datesearch_start_datestring

Start date from when an order was added. Search in UTC time.

Search End Datesearch_end_datestring

End date from when an order was added. Search in UTC time.

Modified Start Datemodified_start_datestring

Start date from when an order was last modified. Search in UTC time.

Modified End Datemodified_end_datestring

End date from when an order was last modified. Search in UTC time.

Order Byorder_bystring

Order the query by an order field. Defaults to date_added

OrderorderstringSelect a value from the drop down menu:ascdesc
Folder IDfolder_idstring

Search for orders from a particular folder. For multiple folders, enter multiple ID's separated by a comma: 1004,1009,1010

Folder Namefolder_namestring

Search for orders from a particular folder. Enter the folder's exact name instead of its ID.

Source IDsource_idstring

The Source Id

Source Namesource_namestringSelect a value from the drop down menu:Order DeskFoxyCartWooCommerceBigCommerceAmazonShopifyeBayMagentoMagento 2GumroadWufooInterspirePayPalStripeEtsyJetZapierSpark PaySnipcartRecurlyVolusionChargebeeWeeblyWalmartWalmart.comModular MerchantEcwidUltraCartnopCommerceSquarespaceCeleryE-junkieCommerceHQBrightStoresSamCartWayfairSpree

Action Authentication

Order Desk uses API keys for authentication. When you connect your Order Desk account, Pipedream securely stores the keys so you can easily authenticate to Order Desk APIs in both code and no-code steps.

To retrieve your API key,

  • Navigate to your Order Desk account and sign in
  • Go to “Store Settings” > “API”

About Order Desk

Save time and use Order Desk to automate your ecommerce order management workflow with 300+ integrations and counting!

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