← Zendesk + Kucoin Futures integrations

Kucoin Futures Generic API Call with Kucoin Futures API on New Ticket Added to View (Instant) from Zendesk API

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New Ticket Added to View (Instant) from the Zendesk API
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Kucoin Futures Generic API Call with the Kucoin Futures API
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Getting Started

This integration creates a workflow with a Zendesk trigger and Kucoin Futures action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Ticket Added to View (Instant) trigger
    1. Connect your Zendesk account
    2. Select a Trigger Category ID
    3. Optional- Configure Custom Subdomain
    4. Optional- Select one or more Fields
    5. Optional- Configure JSON Body
    6. Select a View ID
  3. Configure the Kucoin Futures Generic API Call action
    1. Connect your Kucoin Futures account
    2. Select a HTTP Method
    3. Configure API Path
    4. Optional- Configure Parameters
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a ticket is added to the specified view
Version:0.0.2
Key:zendesk-ticket-added-to-view

Zendesk Overview

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code

import common from "../common/ticket.mjs";

export default {
  ...common,
  key: "zendesk-ticket-added-to-view",
  name: "New Ticket Added to View (Instant)",
  description: "Emit new event when a ticket is added to the specified view",
  version: "0.0.2",
  type: "source",
  dedupe: "unique",
  props: {
    ...common.props,
    viewId: {
      propDefinition: [
        common.props.app,
        "viewId",
      ],
    },
  },
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Added To View Webhook";
    },
    getTriggerTitle() {
      return "Ticket Added To View Trigger";
    },
    getTriggerConditions() {
      return {
        any: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "update_type",
            value: "Create",
          },
        ],
      };
    },
    async isRelevant(payload) {
      const { tickets } = await this.app.listTicketsInView({
        viewId: this.viewId,
      });
      const foundTicket = tickets.find(({ id }) => id == payload.ticketId);
      return foundTicket;
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ZendeskappappThis component uses the Zendesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Trigger Category IDcategoryIdstringSelect a value from the drop down menu.
Custom SubdomaincustomSubdomainstring

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is examplehelp

Fieldsfieldsstring[]Select a value from the drop down menu.
JSON BodyjsonBodystring

Custom JSON Body of the incoming payload. Setting jsonBody will overwrite the fields prop

View IDviewIdstringSelect a value from the drop down menu.

Trigger Authentication

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action

Description:Make any API call for Kucoin Futures as per the documentation.See docs [here](https://docs.kucoin.com/futures/#general)
Version:0.0.2
Key:kucoin_futures-generic-api-call

Kucoin Futures Overview

The Kucoin Futures API enables traders to programmatically manage their futures accounts on Kucoin, allowing for real-time data retrieval, order placement, and account management. By leveraging Pipedream's serverless platform, you can create automated workflows that react to market changes, manage risk, and optimize your trading strategy. These workflows can integrate with a multitude of other services and APIs, enabling complex automations that can drive informed decision-making based on market signals, notifications, and more.

Action Code

import kucoinFutures from "../../kucoin_futures.app.mjs";

export default {
  name: "Kucoin Futures Generic API Call",
  version: "0.0.2",
  key: "kucoin_futures-generic-api-call",
  description: "Make any API call for Kucoin Futures as per the documentation." +
        "See docs [here](https://docs.kucoin.com/futures/#general)",
  props: {
    kucoinFutures,
    httpMethod: {
      label: "HTTP Method",
      description: "HTTP Method as per API documentation",
      type: "string",
      options: [
        "GET",
        "DELETE",
        "POST",
        "PUT",
      ],
    },
    apiPath: {
      label: "API Path",
      description: "Ex. /api/v1/orders",
      type: "string",
    },
    params: {
      label: "Parameters",
      description: "API Parameters",
      type: "object",
      optional: true,
    },
  },
  type: "action",
  async run({ $ }) {
    if (!this.apiPath.startsWith("/")) {
      throw new Error("Api Path property should always start with `/` as a path like string");
    }
    const returnValue = await this.kucoinFutures.makeRequest(
      this.httpMethod, this.apiPath, this.params,
    );
    if (returnValue["ret_code"]) {
      throw new Error(returnValue["ret_msg"]);
    } else {
      $.export("$summary", "Kucoin Futures custom action successful");
    }
    return returnValue;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Kucoin FutureskucoinFuturesappThis component uses the Kucoin Futures app.
HTTP MethodhttpMethodstringSelect a value from the drop down menu:GETDELETEPOSTPUT
API PathapiPathstring

Ex. /api/v1/orders

Parametersparamsobject

API Parameters

Action Authentication

Kucoin Futures uses API keys for authentication. When you connect your Kucoin Futures account, Pipedream securely stores the keys so you can easily authenticate to Kucoin Futures APIs in both code and no-code steps.

To connect your Kucoin Futures account to Pipedream,

  • Sign in to Kucoin
  • Navigate to "API Management" > "Futures API"
  • Select "Create API" and enter the required credentials

About Kucoin Futures

Kucoin Crypto Exchange

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