Initialize Transaction with Paystack API on Ticket Solved (Instant) from Zendesk API

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Ticket Solved (Instant) from the Zendesk API

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Initialize Transaction with the Paystack API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and Paystack action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Ticket Solved (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Initialize Transaction action
1. Connect your Paystack account
2. Select a Email
3. Configure Amount
4. Optional- Select a Currency
5. Optional- Select a Reference
6. Optional- Configure Callback URL
7. Optional- Configure Metadata
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Ticket Solved (Instant) on Zendesk

Description:Emit new event when a ticket has changed to solved status

Version:0.2.2

Key:zendesk-ticket-solved

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Solved (Instant)",
  key: "zendesk-ticket-solved",
  type: "source",
  description: "Emit new event when a ticket has changed to solved status",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Solved Webhook";
    },
    getTriggerTitle() {
      return "Ticket Solved Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "status",
            operator: "value",
            value: "solved",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Initialize Transaction on Paystack

Description:Initializes a new transaction on Paystack. [See the documentation](https://paystack.com/docs/api/transaction/#initialize)

Version:0.1.1

Key:paystack-initialize-transaction

View on GitHub

Paystack Overview#

Paystack is a payment gateway that allows businesses to accept payments online from customers. With the Paystack API, you can automate invoicing, verify transactions, manage customers, and more. On Pipedream, you can integrate Paystack with a multitude of other apps to build powerful workflows, such as syncing payment data with accounting software, triggering events based on transaction status, or automating customer outreach.

Action Code#

import paystack from "../../paystack.app.mjs";

export default {
  key: "paystack-initialize-transaction",
  name: "Initialize Transaction",
  description: "Initializes a new transaction on Paystack. [See the documentation](https://paystack.com/docs/api/transaction/#initialize)",
  version: "0.1.1",
  type: "action",
  props: {
    paystack,
    email: {
      propDefinition: [
        paystack,
        "email",
      ],
    },
    amount: {
      propDefinition: [
        paystack,
        "amount",
      ],
    },
    currency: {
      propDefinition: [
        paystack,
        "currency",
      ],
      optional: true,
    },
    reference: {
      propDefinition: [
        paystack,
        "reference",
      ],
      optional: true,
    },
    callbackUrl: {
      propDefinition: [
        paystack,
        "callbackUrl",
      ],
      optional: true,
    },
    metadata: {
      propDefinition: [
        paystack,
        "metadata",
      ],
      optional: true,
    },
  },
  async run({ $ }) {
    const response = await this.paystack.initializeTransaction({
      $,
      data: {
        email: this.email,
        amount: this.amount,
        currency: this.currency,
        reference: this.reference,
        callback_url: this.callbackUrl,
        metadata: this.metadata,
      },
    });

    $.export("$summary", "Transaction initialized");
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Paystack	`paystack`	`app`	This component uses the Paystack app.
Email	`email`	`string`	Select a value from the drop down menu.
Amount	`amount`	`string`	Amount to charge
Currency	`currency`	`string`	Select a value from the drop down menu:`{ "label": "Nigerian Naira", "value": "NGN" }{ "label": "United States Dollar", "value": "USD" }{ "label": "Ghanaian Cedi", "value": "GHS" }{ "label": "South African Rand", "value": "ZAR" }{ "label": "Kenyan Shilling", "value": "KES" }`
Reference	`reference`	`string`	Select a value from the drop down menu.
Callback URL	`callbackUrl`	`string`	URL to redirect customers to after a successful transaction. Setting this overrides the callback URL set on the dashboard
Metadata	`metadata`	`object`	Stringified JSON object of custom data. Check the Metadata docs for more information

Initialize Transaction with Paystack API on Ticket Solved (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Paystack, Zendesk and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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