← Supabase + Zoho Assist integrations

Get Session Reports with Zoho Assist API on New Webhook Event (Instant) from Supabase API

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New Webhook Event (Instant) from the Supabase API
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Get Session Reports with the Zoho Assist API
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Getting Started

This integration creates a workflow with a Supabase trigger and Zoho Assist action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Webhook Event (Instant) trigger
    1. Connect your Supabase account
    2. Configure Table
    3. Optional- Configure Row Identifier
  3. Configure the Get Session Reports action
    1. Connect your Zoho Assist account
    2. Select a Type
    3. Configure From Date
    4. Configure To Date
    5. Optional- Configure Email
    6. Optional- Configure Index
    7. Optional- Configure Count
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for every `insert`, `update`, or `delete` operation in a table. This source requires user configuration using the Supabase website. More information in the README. [Also see documentation here](https://supabase.com/docs/guides/database/webhooks#creating-a-webhook)
Version:0.0.5
Key:supabase-new-webhook-event

Supabase Overview

Supabase is a real-time backend-as-a-service that provides developers with a suite of tools to quickly build and scale their applications. It offers database storage, authentication, instant APIs, and real-time subscriptions. With the Supabase API, you can perform CRUD operations on your database, manage users, and listen to database changes in real time. When integrated with Pipedream, you can automate workflows that react to these database events, synchronize data across multiple services, or streamline user management processes.

Trigger Code

import base from "../common/base.mjs";
import constants from "../../common/constants.mjs";

export default {
  key: "supabase-new-webhook-event",
  name: "New Webhook Event (Instant)",
  description: "Emit new event for every `insert`, `update`, or `delete` operation in a table. This source requires user configuration using the Supabase website. More information in the README. [Also see documentation here](https://supabase.com/docs/guides/database/webhooks#creating-a-webhook)",
  version: "0.0.5",
  type: "source",
  props: {
    ...base.props,
    http: {
      type: "$.interface.http",
    },
  },
  hooks: {
    async deploy() {
      const client = await this.supabase._client();
      const query = client
        .from(this.table)
        .select()
        .range(0, constants.HISTORICAL_EVENT_LIMIT);
      const { data } = await query;
      for (const row of data) {
        this.$emit({
          record: row,
        }, {
          summary: "Historical row in table",
        });
      }
    },
  },
  async run(event) {
    const { body: data } = event;
    let summary = `New ${data.type} event in table`;
    if (data.record?.[this.rowIdentifier]) {
      summary = `${summary}: ${data.record[this.rowIdentifier]}`;
    }
    this.$emit(data, {
      summary,
    });
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
SupabasesupabaseappThis component uses the Supabase app.
Tabletablestring

The name of the table to watch for new rows

Row IdentifierrowIdentifierstring

The column name to use as the row identifier

N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.

Trigger Authentication

Supabase uses API keys for authentication. When you connect your Supabase account, Pipedream securely stores the keys so you can easily authenticate to Supabase APIs in both code and no-code steps.

Supabase provides a Service Key to get started. You can find the service_role in the API Settings page.

Finding the Supabase subdomain

About Supabase

Supabase is an open source Firebase alternative.

Action

Description:Fetch the reports of previously conducted sessions. [See the documentation](https://www.zoho.com/assist/api/getsessionreports.html)
Version:0.0.1
Key:zoho_assist-get-session-reports

Zoho Assist Overview

The Zoho Assist API provides remote support and access functionalities, enabling automated session management, customer support, and IT operations. By integrating it with Pipedream, you can craft serverless workflows that respond to various triggers and perform actions like creating support sessions, fetching session details, or managing users. The API's versatility in Pipedream allows for streamlined coordination between support requests and responses, facilitating seamless IT support and management tasks.

Action Code

import { defineAction } from "@pipedream/types";
import app from "../../app/zoho_assist.app.mjs";
import { GET_SESSION_REPORTS_TYPE_OPTIONS } from "../../common/constants.mjs";
import { getValidDate } from "../../common/methods.mjs";
export default defineAction({
    name: "Get Session Reports",
    description: "Fetch the reports of previously conducted sessions. [See the documentation](https://www.zoho.com/assist/api/getsessionreports.html)",
    key: "zoho_assist-get-session-reports",
    version: "0.0.1",
    type: "action",
    props: {
        app,
        type: {
            propDefinition: [
                app,
                "type",
            ],
            options: GET_SESSION_REPORTS_TYPE_OPTIONS,
        },
        fromDate: {
            propDefinition: [
                app,
                "date",
            ],
            label: "From Date",
        },
        toDate: {
            propDefinition: [
                app,
                "date",
            ],
            label: "To Date",
        },
        email: {
            type: "string",
            label: "Email",
            description: "To fetch reports conducted by specific technician.",
            optional: true,
        },
        index: {
            type: "string",
            label: "Index",
            description: "Index of the record.",
            optional: true,
        },
        count: {
            type: "integer",
            label: "Count",
            description: "Number of rows per page.",
            optional: true,
        },
    },
    methods: {
        getValidDate,
    },
    async run({ $ }) {
        const { type, fromDate, toDate, email, index, count, } = this;
        const params = {
            $,
            params: {
                type,
                fromdate: this.getValidDate(fromDate, true),
                todate: this.getValidDate(toDate, true),
                email,
                index,
                count,
            },
        };
        const { representation } = await this.app.getSessionReports(params);
        $.export("$summary", `Successfully fetched ${representation.length} session reports`);
        return representation;
    },
});

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Zoho AssistappappThis component uses the Zoho Assist app.
TypetypestringSelect a value from the drop down menu:{ "label": "Remote Support", "value": "rs" }{ "label": "Unattended Remote Support", "value": "URS" }{ "label": "All", "value": "all" }
From DatefromDatestring

Timestamp in ISO 8601 format.

To DatetoDatestring

Timestamp in ISO 8601 format.

Emailemailstring

To fetch reports conducted by specific technician.

Indexindexstring

Index of the record.

Countcountinteger

Number of rows per page.

Action Authentication

Zoho Assist uses OAuth authentication. When you connect your Zoho Assist account, Pipedream will open a popup window where you can sign into Zoho Assist and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho Assist API.

Pipedream requests the following authorization scopes when you connect your account:

ZohoAssist.sessionapi.ALLZohoAssist.userapi.READZohoAssist.reportapi.READ

About Zoho Assist

Enterprise-grade remote support software. Secure Unattended remote access software.

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