Create Ticket with Zendesk API on New Property Created (Instant) from Melo API

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New Property Created (Instant) from the Melo API

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Create Ticket with the Zendesk API

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Getting Started#

This integration creates a workflow with a Melo trigger and Zendesk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Property Created (Instant) trigger
1. Connect your Melo account
2. Configure Title
3. Select a Transaction Type
4. Select one or more Property Types
5. Optional- Configure Minimum Bedrooms
6. Optional- Configure Maximum Bedrooms
7. Optional- Configure Minimum Budget
8. Configure Maximum Budget
9. Optional- Configure Excluded Cities
10. Optional- Configure Excluded Site Categories
11. Optional- Configure Furnished
12. Optional- Configure Hide Property Contact
13. Optional- Configure Included Cities
14. Optional- Configure Included Departments
15. Optional- Configure Included Site Categories
16. Optional- Configure Included Zipcodes
17. Optional- Configure Maximum Land Surface
18. Optional- Configure Minimum Land Surface
19. Optional- Configure Latitude
20. Optional- Configure Longitude
21. Optional- Configure Maximum Price Per Meter
22. Optional- Configure Minimum Price Per Meter
23. Optional- Select one or more Publisher Types
24. Optional- Configure Radius
25. Optional- Configure Minimum Number of Rooms
26. Optional- Configure Maximum Number of Rooms
27. Optional- Configure Maximum Surface Area
28. Optional- Configure Minimum Surface Area
29. Optional- Configure With Coherent Price
30. Optional- Configure With Virtual Tour
Configure the Create Ticket action
1. Connect your Zendesk account
2. Configure Comment body
3. Optional- Select a Ticket Priority
4. Optional- Configure Ticket Subject
5. Optional- Select a Ticket Status
6. Optional- Configure Custom Subdomain
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Property Created (Instant) on Melo

Description:Emit new event when a new property ad is created in Melo. Requires a Production Environment.

Version:0.0.1

Key:melo-new-property-created

View on GitHub

Melo Overview#

Melo API enables you to manage and automate tasks related to project management and team collaboration. Utilize Melo's endpoints to create tasks, update project details, manage team assignments, and retrieve project metrics. Integrating Melo API with Pipedream allows you to connect your project management workflows with other apps and services, streamlining productivity and providing real-time updates across your tech stack.

Trigger Code#

import melo from "../../melo.app.mjs";
import constants from "../../common/constants.mjs";
import { ConfigurationError } from "@pipedream/platform";

export default {
  key: "melo-new-property-created",
  name: "New Property Created (Instant)",
  description: "Emit new event when a new property ad is created in Melo. Requires a Production Environment.",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  props: {
    melo,
    http: {
      type: "$.interface.http",
      customResponse: true,
    },
    title: {
      type: "string",
      label: "Title",
      description: "Title of the created search.",
    },
    transactionType: {
      type: "string",
      label: "Transaction Type",
      description: "Type of transaction. Sell 0, Rent 1.",
      options: constants.TRANSACTION_TYPES,
    },
    propertyTypes: {
      type: "string[]",
      label: "Property Types",
      description: "Type of property. Apartment 0, House 1, Building 2, Parking 3, Office 4, Land 5, Shop 6. Example: propertyTypes[]=0&propertyTypes[]=1",
      options: constants.PROPERTY_TYPES,
    },
    bedroomMin: {
      type: "integer",
      label: "Minimum Bedrooms",
      description: "Minimum number of bedrooms in the property.",
      optional: true,
    },
    bedroomMax: {
      type: "integer",
      label: "Maximum Bedrooms",
      description: "Maximum number of bedrooms in the property.",
      optional: true,
    },
    budgetMin: {
      type: "integer",
      label: "Minimum Budget",
      description: "Minimum budget for the property.",
      optional: true,
    },
    budgetMax: {
      type: "integer",
      label: "Maximum Budget",
      description: "Maximum budget for the property.",
    },
    excludedCities: {
      type: "string[]",
      label: "Excluded Cities",
      description: "Cities to be excluded.",
      optional: true,
    },
    excludedSiteCategories: {
      type: "string[]",
      label: "Excluded Site Categories",
      description: "Site categories to be excluded.",
      optional: true,
    },
    furnished: {
      type: "boolean",
      label: "Furnished",
      description: "Whether the property is furnished or not.",
      optional: true,
    },
    hidePropertyContact: {
      type: "boolean",
      label: "Hide Property Contact",
      description: "Whether to hide property contact information or not.",
      optional: true,
    },
    includedCities: {
      type: "string[]",
      label: "Included Cities",
      description: "Included cities.",
      optional: true,
    },
    includedDepartments: {
      type: "string[]",
      label: "Included Departments",
      description: "Included departments.",
      optional: true,
    },
    includedSiteCategories: {
      type: "string[]",
      label: "Included Site Categories",
      description: "Included site categories.",
      optional: true,
    },
    includedZipcodes: {
      type: "string[]",
      label: "Included Zipcodes",
      description: "Included zipcodes.",
      optional: true,
    },
    landSurfaceMax: {
      type: "integer",
      label: "Maximum Land Surface",
      description: "Maximum land surface.",
      optional: true,
    },
    landSurfaceMin: {
      type: "integer",
      label: "Minimum Land Surface",
      description: "Minimum land surface.",
      optional: true,
    },
    lat: {
      type: "string",
      label: "Latitude",
      description: "Latitude. Will work if latitude exists in the property.",
      optional: true,
    },
    lon: {
      type: "string",
      label: "Longitude",
      description: "Longitude. Will work if latitude exists in the property.",
      optional: true,
    },
    pricePerMeterMax: {
      type: "integer",
      label: "Maximum Price Per Meter",
      description: "Maximum price per meter.",
      optional: true,
    },
    pricePerMeterMin: {
      type: "integer",
      label: "Minimum Price Per Meter",
      description: "Minimum price per meter.",
      optional: true,
    },
    publisherTypes: {
      type: "string[]",
      label: "Publisher Types",
      description: "Type of publisher. Individual 0, Professional 1.",
      options: constants.PUBLISHER_TYPES,
      optional: true,
    },
    radius: {
      type: "integer",
      label: "Radius",
      description: "Distance expressed in kilometers. Will work if latitude & longitude parameters are also set.",
      optional: true,
    },
    roomMin: {
      type: "integer",
      label: "Minimum Number of Rooms",
      description: "Minimum number of rooms.",
      optional: true,
    },
    roomMax: {
      type: "integer",
      label: "Maximum Number of Rooms",
      description: "Maximum number of rooms.",
      optional: true,
    },
    surfaceMax: {
      type: "integer",
      label: "Maximum Surface Area",
      description: "Maximum property surface area.",
      optional: true,
    },
    surfaceMin: {
      type: "integer",
      label: "Minimum Surface Area",
      description: "Minimum property surface area.",
      optional: true,
    },
    withCoherentPrice: {
      type: "boolean",
      label: "With Coherent Price",
      description: "Having properties with coherent prices.",
      optional: true,
      default: true,
    },
    withVirtualTour: {
      type: "boolean",
      label: "With Virtual Tour",
      description: "Whether the property includes a virtual tour.",
      optional: true,
    },
  },
  hooks: {
    async deploy() {
      if (!this.includedCities?.length
        && !this.includedDepartments?.length
        && !(this.lat && this.lon && this.radius)
      ) {
        throw new ConfigurationError("Choose at least one location. IncludedCities or includedDepartments or radius/lon/lat.");
      }

      const {
        melo,
        http,
        transactionType,
        propertyTypes,
        publisherTypes,
        lat,
        lon,
        ...data
      } = this;

      try {
        await melo.createSearch({
          data: {
            subscribedEvents: [
              "property.ad.create",
            ],
            notificationEnabled: true,
            endpointRecipient: http.endpoint,
            transactionType: parseInt(transactionType),
            propertyTypes: propertyTypes.map((type) => parseInt(type)),
            publisherTypes: publisherTypes?.length
              ? publisherTypes.map((type) => parseInt(type))
              : undefined,
            lat: lat
              ? parseFloat(lat)
              : undefined,
            lon: lon
              ? parseFloat(lon)
              : undefined,
            ...data,
          },
        });
      } catch (e) {
        const message = JSON.parse(e.message);
        if (message["hydra:description"] === "Access Denied.") {
          throw new ConfigurationError(`${message["hydra:description"]} Creating webhooks requires a Production Environment API Key.`);
        }
        throw new Error(JSON.stringify(message));
      }
    },
  },
  async run(event) {
    this.http.respond({
      status: 200,
    });

    const { body } = event;
    this.$emit(body, {
      id: body.match["@id"],
      summary: `${body.match.propertyDocument.title}`,
      ts: Date.parse(body.match.createdAt),
    });
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Melo	`melo`	`app`	This component uses the Melo app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Title	`title`	`string`	Title of the created search.
Transaction Type	`transactionType`	`string`	Select a value from the drop down menu:`{ "value": "0", "label": "Sell" }{ "value": "1", "label": "Rent" }`
Property Types	`propertyTypes`	`string[]`	Select a value from the drop down menu:`{ "value": "0", "label": "Apartment" }{ "value": "1", "label": "House" }{ "value": "2", "label": "Building" }{ "value": "3", "label": "Parking" }{ "value": "4", "label": "Office" }{ "value": "5", "label": "Land" }{ "value": "6", "label": "Shop" }`
Minimum Bedrooms	`bedroomMin`	`integer`	Minimum number of bedrooms in the property.
Maximum Bedrooms	`bedroomMax`	`integer`	Maximum number of bedrooms in the property.
Minimum Budget	`budgetMin`	`integer`	Minimum budget for the property.
Maximum Budget	`budgetMax`	`integer`	Maximum budget for the property.
Excluded Cities	`excludedCities`	`string[]`	Cities to be excluded.
Excluded Site Categories	`excludedSiteCategories`	`string[]`	Site categories to be excluded.
Furnished	`furnished`	`boolean`	Whether the property is furnished or not.
Hide Property Contact	`hidePropertyContact`	`boolean`	Whether to hide property contact information or not.
Included Cities	`includedCities`	`string[]`	Included cities.
Included Departments	`includedDepartments`	`string[]`	Included departments.
Included Site Categories	`includedSiteCategories`	`string[]`	Included site categories.
Included Zipcodes	`includedZipcodes`	`string[]`	Included zipcodes.
Maximum Land Surface	`landSurfaceMax`	`integer`	Maximum land surface.
Minimum Land Surface	`landSurfaceMin`	`integer`	Minimum land surface.
Latitude	`lat`	`string`	Latitude. Will work if latitude exists in the property.
Longitude	`lon`	`string`	Longitude. Will work if latitude exists in the property.
Maximum Price Per Meter	`pricePerMeterMax`	`integer`	Maximum price per meter.
Minimum Price Per Meter	`pricePerMeterMin`	`integer`	Minimum price per meter.
Publisher Types	`publisherTypes`	`string[]`	Select a value from the drop down menu:`{ "value": "0", "label": "Individual" }{ "value": "1", "label": "Professional" }`
Radius	`radius`	`integer`	Distance expressed in kilometers. Will work if latitude & longitude parameters are also set.
Minimum Number of Rooms	`roomMin`	`integer`	Minimum number of rooms.
Maximum Number of Rooms	`roomMax`	`integer`	Maximum number of rooms.
Maximum Surface Area	`surfaceMax`	`integer`	Maximum property surface area.
Minimum Surface Area	`surfaceMin`	`integer`	Minimum property surface area.
With Coherent Price	`withCoherentPrice`	`boolean`	Having properties with coherent prices.
With Virtual Tour	`withVirtualTour`	`boolean`	Whether the property includes a virtual tour.

Trigger Authentication#

Melo uses API keys for authentication. When you connect your Melo account, Pipedream securely stores the keys so you can easily authenticate to Melo APIs in both code and no-code steps.

About Melo#

Power your business with comprehensive property data delivered via the most reactive real estate API

Action#

Create Ticket on Zendesk

Description:Creates a ticket. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#create-ticket).

Version:0.1.2

Key:zendesk-create-ticket

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Action Code#

import app from "../../zendesk.app.mjs";

export default {
  key: "zendesk-create-ticket",
  name: "Create Ticket",
  description: "Creates a ticket. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#create-ticket).",
  type: "action",
  version: "0.1.2",
  props: {
    app,
    ticketCommentBody: {
      propDefinition: [
        app,
        "ticketCommentBody",
      ],
    },
    ticketPriority: {
      propDefinition: [
        app,
        "ticketPriority",
      ],
    },
    ticketSubject: {
      propDefinition: [
        app,
        "ticketSubject",
      ],
    },
    ticketStatus: {
      propDefinition: [
        app,
        "ticketStatus",
      ],
    },
    customSubdomain: {
      propDefinition: [
        app,
        "customSubdomain",
      ],
    },
  },
  methods: {
    createTicket(args = {}) {
      return this.app.create({
        path: "/tickets",
        ...args,
      });
    },
  },
  async run({ $: step }) {
    const {
      ticketCommentBody,
      ticketPriority,
      ticketSubject,
      ticketStatus,
      customSubdomain,
    } = this;

    const response = await this.createTicket({
      step,
      customSubdomain,
      data: {
        ticket: {
          comment: {
            body: ticketCommentBody,
          },
          priority: ticketPriority,
          subject: ticketSubject,
          status: ticketStatus,
        },
      },
    });

    step.export("$summary", `Successfully created ticket with ID ${response.ticket.id}`);

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
Comment body	`ticketCommentBody`	`string`	The body of the comment.
Ticket Priority	`ticketPriority`	`string`	Select a value from the drop down menu:`urgenthighnormallow`
Ticket Subject	`ticketSubject`	`string`	The subject of the ticket.
Ticket Status	`ticketStatus`	`string`	Select a value from the drop down menu:`newopenpendingholdsolvedclosed`
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`

Action Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write