← Zendesk + Linguapop integrations

Create Test Invitation with Linguapop API on Ticket Solved (Instant) from Zendesk API

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Ticket Solved (Instant) from the Zendesk API
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Create Test Invitation with the Linguapop API
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Getting Started

This integration creates a workflow with a Zendesk trigger and Linguapop action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Ticket Solved (Instant) trigger
    1. Connect your Zendesk account
    2. Select a Trigger Category ID
    3. Optional- Configure Custom Subdomain
    4. Optional- Select one or more Fields
    5. Optional- Configure JSON Body
  3. Configure the Create Test Invitation action
    1. Connect your Linguapop account
    2. Configure Email
    3. Configure Send Email
    4. Select a Language Code
    5. Optional- Configure External Identifier
    6. Optional- Configure Test Reading
    7. Optional- Configure Test Listening
    8. Optional- Configure Callback URL
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a ticket has changed to solved status
Version:0.2.2
Key:zendesk-ticket-solved

Zendesk Overview

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Solved (Instant)",
  key: "zendesk-ticket-solved",
  type: "source",
  description: "Emit new event when a ticket has changed to solved status",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Solved Webhook";
    },
    getTriggerTitle() {
      return "Ticket Solved Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "status",
            operator: "value",
            value: "solved",
          },
        ],
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ZendeskappappThis component uses the Zendesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Trigger Category IDcategoryIdstringSelect a value from the drop down menu.
Custom SubdomaincustomSubdomainstring

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is examplehelp

Fieldsfieldsstring[]Select a value from the drop down menu.
JSON BodyjsonBodystring

Custom JSON Body of the incoming payload. Setting jsonBody will overwrite the fields prop

Trigger Authentication

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action

Description:Creates a new placement test invitation. [See the documentation](https://docs.linguapop.eu/api/#sendcreate-an-invitation-to-a-placement-test)
Version:0.0.1
Key:linguapop-create-test-invitation

Linguapop Overview

The Linguapop API offers functionalities for language learning applications, focusing on vocabulary, grammar, and language exercises. Through integrating this API with Pipedream, you can automate language learning processes, personalize educational content delivery, and streamline language proficiency assessments. Pipedream’s ability to connect with numerous other APIs and services enables the development of customized, efficient workflows that enhance the learning experience.

Action Code

import linguapop from "../../linguapop.app.mjs";

export default {
  key: "linguapop-create-test-invitation",
  name: "Create Test Invitation",
  description: "Creates a new placement test invitation. [See the documentation](https://docs.linguapop.eu/api/#sendcreate-an-invitation-to-a-placement-test)",
  version: "0.0.1",
  type: "action",
  props: {
    linguapop,
    email: {
      type: "string",
      label: "Email",
      description: "The candidate's email address. This can also be used to identify your candidate.",
    },
    sendEmail: {
      type: "boolean",
      label: "Send Email",
      description: "This determines whether Linguapop sends an invitation email to your candidate.",
    },
    languageCode: {
      propDefinition: [
        linguapop,
        "languageCode",
      ],
    },
    externalIdentifier: {
      type: "string",
      label: "External Identifier",
      description: "This is an ID you can generate from your CRM to uniquiely identify your candidate.",
      optional: true,
    },
    testReading: {
      type: "boolean",
      label: "Test Reading",
      description: "This determines whether the test will include a reading section. If not provided, the default option set in your [Customization](https://docs.linguapop.eu/customization/#additional-skills-tested) will be used.",
      optional: true,
    },
    testListening: {
      type: "boolean",
      label: "Test Listening",
      description: "This determines whether the test will include a listening section. If not provided, the default option set in your [Customization](https://docs.linguapop.eu/customization/#additional-skills-tested) will be used.",
      optional: true,
    },
    callbackUrl: {
      type: "string",
      label: "Callback URL",
      description: "This is the [callback URL](https://docs.linguapop.eu/api/#the-callback-url) to which a POST request will be sent with the results of the placement test once the test is completed.",
      optional: true,
    },
  },
  async run({ $ }) {
    const response = await this.linguapop.createTestInvitation({
      $,
      data: {
        email: this.email,
        sendEmail: this.sendEmail,
        languageCode: this.languageCode,
        externalIdentifier: this.externalIdentifier,
        testReading: this.testReading,
        testListening: this.testListening,
        callbackUrl: this.callbackUrl,
      },
    });
    $.export("$summary", `Successfully created test invitation for ${this.email}`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
LinguapoplinguapopappThis component uses the Linguapop app.
Emailemailstring

The candidate's email address. This can also be used to identify your candidate.

Send EmailsendEmailboolean

This determines whether Linguapop sends an invitation email to your candidate.

Language CodelanguageCodestringSelect a value from the drop down menu.
External IdentifierexternalIdentifierstring

This is an ID you can generate from your CRM to uniquiely identify your candidate.

Test ReadingtestReadingboolean

This determines whether the test will include a reading section. If not provided, the default option set in your Customization will be used.

Test ListeningtestListeningboolean

This determines whether the test will include a listening section. If not provided, the default option set in your Customization will be used.

Callback URLcallbackUrlstring

This is the callback URL to which a POST request will be sent with the results of the placement test once the test is completed.

Action Authentication

Linguapop uses API keys for authentication. When you connect your Linguapop account, Pipedream securely stores the keys so you can easily authenticate to Linguapop APIs in both code and no-code steps.

About Linguapop

Linguapop gives you the ability to quickly send branded, CEFR-aligned language skill tests to your candidates anywhere, anytime.

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