Create Table Record with ServiceNow API on New Booking Canceled and Recheduled (Instant) from OnceHub API

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New Booking Canceled and Recheduled (Instant) from the OnceHub API

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Create Table Record with the ServiceNow API

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Getting Started#

This integration creates a workflow with a OnceHub trigger and ServiceNow action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Booking Canceled and Recheduled (Instant) trigger
1. Connect your OnceHub account
Configure the Create Table Record action
1. Connect your ServiceNow account
2. Configure table_name
3. Configure table_record
4. Optional- Select a api_version
5. Optional- Select a request_format
6. Optional- Select a response_format
7. Optional- Configure x_no_response_body
8. Optional- Select a sysparm_display_value
9. Optional- Configure sysparm_exclude_reference_link
10. Optional- Configure sysparm_fields
11. Optional- Configure sysparm_input_display_value
12. Optional- Select a sysparm_view
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Booking Canceled and Recheduled (Instant) on OnceHub

Description:Emit new event when a customer cancels a booking and then reschedules on a different booking page. [See the docs](https://developers.oncehub.com/reference/create-a-webhook)

Version:0.0.1

Key:oncehub-new-booking-canceled-and-rescheduled

View on GitHub

OnceHub Overview#

The OnceHub API is a powerful tool for automating the scheduling of meetings and appointments. With this API, you can dynamically manage bookings, sync calendars, personalize notifications, and streamline the entire process of setting up and following up on appointments. When used on Pipedream, you can harness the serverless power of the platform to trigger workflows based on events in OnceHub, or to act upon data from other services, making the maintenance of your calendar and scheduling needs a breeze.

Trigger Code#

import common from "../common/common-webhook.mjs";

export default {
  ...common,
  key: "oncehub-new-booking-canceled-and-rescheduled",
  name: "New Booking Canceled and Recheduled (Instant)",
  description: "Emit new event when a customer cancels a booking and then reschedules on a different booking page. [See the docs](https://developers.oncehub.com/reference/create-a-webhook)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getHookParams() {
      return {
        name: "Pipedream New Booking Canceled and Rescheduled Subscription",
        events: [
          "booking.canceled_then_rescheduled",
        ],
      };
    },
    generateMeta(booking) {
      const ts = Date.parse(booking.last_updated_time);
      return {
        id: `${booking.id}${ts}`,
        summary: `${booking.subject} canceled and recheduled`,
        ts,
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
OnceHub	`oncehub`	`app`	This component uses the OnceHub app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.

Trigger Authentication#

OnceHub uses API keys for authentication. When you connect your OnceHub account, Pipedream securely stores the keys so you can easily authenticate to OnceHub APIs in both code and no-code steps.

To retrieve your API key,

Navigate to your OnceHub account and sign in
Go to Settings > API & Webhooks

About OnceHub#

Don't keep your leads waiting. Capture, qualify, and engage with inbound leads in minutes, not days.

Action#

Create Table Record on ServiceNow

Description:Inserts one record in the specified table.

Version:0.1.1

Key:servicenow-create-table-record

View on GitHub

ServiceNow Overview#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Action Code#

// legacy_hash_id: a_k6irW7
import { axios } from "@pipedream/platform";

export default {
  key: "servicenow-create-table-record",
  name: "Create Table Record",
  description: "Inserts one record in the specified table.",
  version: "0.1.1",
  type: "action",
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    },
    table_name: {
      type: "string",
      description: "The name of the table where the record will be created.",
    },
    table_record: {
      type: "object",
      description: "The table record object. Use name-value pairs for each field of the record.",
    },
    api_version: {
      type: "string",
      description: "API version number. Version numbers identify the endpoint version that a URI accesses. By specifying a version number in your URIs, you can ensure that future updates to the REST API do not negatively impact your integration. Use `lastest` to use the latest REST endpoint for your instance version.",
      optional: true,
      options: [
        "lastest",
        "v1",
        "v2",
      ],
    },
    request_format: {
      type: "string",
      description: "Format of REST request body",
      optional: true,
      options: [
        "application/json",
        "application/xml",
      ],
    },
    response_format: {
      type: "string",
      description: "Format of REST response body.",
      optional: true,
      options: [
        "application/json",
        "application/xml",
      ],
    },
    x_no_response_body: {
      type: "boolean",
      description: "By default, responses include body content detailing the modified record. Set this request header to true to suppress the response body.",
      optional: true,
    },
    sysparm_display_value: {
      type: "string",
      description: "Return field display values (true), actual values (false), or both (all) (default: false).",
      optional: true,
      options: [
        "true",
        "false",
        "all",
      ],
    },
    sysparm_exclude_reference_link: {
      type: "boolean",
      description: "Flag that indicates whether to exclude Table API links for reference fields.\n* `true`: Exclude Table API links for reference fields.\n* `false`: Include Table API links for reference fields.",
      optional: true,
    },
    sysparm_fields: {
      type: "string",
      description: "A comma-separated list of fields to return in the response.",
      optional: true,
    },
    sysparm_input_display_value: {
      type: "boolean",
      description: "Flag that indicates whether to set field values using the display value or the actual value.\n* `true`: Treats input values as display values and they are manipulated so they can be stored properly in the database.\n* `false`: Treats input values as actual values and stored them in the database without manipulation.",
      optional: true,
    },
    sysparm_view: {
      type: "string",
      description: "Render the response according to the specified UI view (overridden by sysparm_fields).",
      optional: true,
      options: [
        "desktop",
        "mobile",
        "both",
      ],
    },
  },
  async run({ $ }) {
  // See the API docs: https://docs.servicenow.com/bundle/paris-application-development/page/integrate/inbound-rest/concept/c_TableAPI.html#table-POST

    if (!this.table_name || !this.table_record) {
      throw new Error("Must provide table_name, and table_record parameters.");
    }

    var apiVersion = "";
    if (this.api_version == "v1" || this.api_version == "v2") {
      apiVersion = this.api_version + "/";
    }

    return await axios($, {
      method: "post",
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/${apiVersion}table/${this.table_name}`,
      headers: {
        "Authorization": `Bearer ${this.servicenow.$auth.oauth_access_token}`,
        "Accept": this.request_format || "application/json",
        "Content-Type": this.response_format || "application/json",
        "X-no-response-body": this.x_no_response_body,
      },
      params: {
        sysparm_display_value: this.sysparm_display_value,
        sysparm_exclude_reference_link: this.sysparm_exclude_reference_link,
        sysparm_fields: this.sysparm_fields,
        sysparm_input_display_value: this.sysparm_input_display_value,
        sysparm_view: this.sysparm_view,
      },
      data: this.table_record,
    });
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
ServiceNow	`servicenow`	`app`	This component uses the ServiceNow app.
table_name	`table_name`	`string`	The name of the table where the record will be created.
table_record	`table_record`	`object`	The table record object. Use name-value pairs for each field of the record.
api_version	`api_version`	`string`	Select a value from the drop down menu:`lastestv1v2`
request_format	`request_format`	`string`	Select a value from the drop down menu:`application/jsonapplication/xml`
response_format	`response_format`	`string`	Select a value from the drop down menu:`application/jsonapplication/xml`
x_no_response_body	`x_no_response_body`	`boolean`	By default, responses include body content detailing the modified record. Set this request header to true to suppress the response body.
sysparm_display_value	`sysparm_display_value`	`string`	Select a value from the drop down menu:`truefalseall`
sysparm_exclude_reference_link	`sysparm_exclude_reference_link`	`boolean`	Flag that indicates whether to exclude Table API links for reference fields. `true`: Exclude Table API links for reference fields. `false`: Include Table API links for reference fields.
sysparm_fields	`sysparm_fields`	`string`	A comma-separated list of fields to return in the response.
sysparm_input_display_value	`sysparm_input_display_value`	`boolean`	Flag that indicates whether to set field values using the display value or the actual value. `true`: Treats input values as display values and they are manipulated so they can be stored properly in the database. `false`: Treats input values as actual values and stored them in the database without manipulation.
sysparm_view	`sysparm_view`	`string`	Select a value from the drop down menu:`desktopmobileboth`

Action Authentication#

ServiceNow uses OAuth authentication. When you connect your ServiceNow account, Pipedream will open a popup window where you can sign into ServiceNow and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any ServiceNow API.

Pipedream requests the following authorization scopes when you connect your account: