Create Presentation with Google Slides API on New Ticket (Instant) from Zendesk API

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Trigger workflow on

New Ticket (Instant) from the Zendesk API

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Create Presentation with the Google Slides API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and Google Slides action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Create Presentation action
1. Connect your Google Slides account
2. Configure Title
3. Optional- Select a Drive
4. Optional- Select a Presentation
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket (Instant) on Zendesk

Description:Emit new event when a ticket is created

Version:0.2.2

Key:zendesk-new-ticket

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "New Ticket (Instant)",
  key: "zendesk-new-ticket",
  type: "source",
  description: "Emit new event when a ticket is created",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "New Ticket Webhook";
    },
    getTriggerTitle() {
      return "New Ticket Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Create",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Create Presentation on Google Slides

Description:Create a blank presentation or duplicate an existing presentation. [See the docs here](https://developers.google.com/slides/api/guides/presentations#copy_an_existing_presentation)

Version:0.0.2

Key:google_slides-create-presentation

View on GitHub

Google Slides Overview#

The Google Slides API allows you to create, read, and edit Google Slides presentations programmatically. With Pipedream's integration, you can automate your slide workflows, enabling dynamic content updates, collaboration enhancements, and streamlined reporting. By plugging into Pipedream's serverless platform, you can trigger slide creation or updates based on events from other apps, process data for presentations, and handle sharing and publishing tasks—all with minimal fuss.

Action Code#

import app from "../../google_slides.app.mjs";

export default {
  key: "google_slides-create-presentation",
  name: "Create Presentation",
  description: "Create a blank presentation or duplicate an existing presentation. [See the docs here](https://developers.google.com/slides/api/guides/presentations#copy_an_existing_presentation)",
  version: "0.0.2",
  type: "action",
  props: {
    app,
    title: {
      type: "string",
      label: "Title",
      description: "The title of the new presentation.",
    },
    drive: {
      propDefinition: [
        app,
        "watchedDrive",
      ],
      description: "The drive to select a presentation from. If you are connected with any [Google Shared Drives](https://support.google.com/a/users/answer/9310351), you can select it here.",
    },
    presentationId: {
      propDefinition: [
        app,
        "presentationId",
        (c) => ({
          driveId: app.methods.getDriveId(c.drive),
        }),
      ],
      description: "Select the presentation that you want to copy from.",
      optional: true,
    },
  },
  async run({ $ }) {
    if (this.presentationId) {
      const presentation = await this.app.copyPresentation(this.presentationId, this.title);
      $.export("$summary", `Successfully copied presentation with ID: ${this.presentationId} to ${presentation.id}`);
      return presentation;
    }
    const presentation = await this.app.createPresentation(this.title);
    $.export("$summary", `Successfully created presentation with ID: ${presentation.presentationId}`);
    return presentation;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Google Slides	`app`	`app`	This component uses the Google Slides app.
Title	`title`	`string`	The title of the new presentation.
Drive	`drive`	`string`	Select a value from the drop down menu.
Presentation	`presentationId`	`string`	Select a value from the drop down menu.

Action Authentication#

Google Slides uses OAuth authentication. When you connect your Google Slides account, Pipedream will open a popup window where you can sign into Google Slides and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Google Slides API.

Pipedream requests the following authorization scopes when you connect your account:

emailprofilehttps://www.googleapis.com/auth/drivehttps://www.googleapis.com/auth/drive.file