Create Marketplace Listing with Discogs API on Ticket Updated (Instant) from Zendesk API

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Ticket Updated (Instant) from the Zendesk API

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Create Marketplace Listing with the Discogs API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and Discogs action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Ticket Updated (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Create Marketplace Listing action
1. Connect your Discogs account
2. Configure Release ID
3. Select a Condition
4. Optional- Select a Sleeve Condition
5. Configure Price
6. Optional- Configure Comments
7. Configure Allow Offers
8. Select a Listing Status
9. Optional- Configure External ID
10. Optional- Configure Location
11. Optional- Configure Weight
12. Optional- Configure Format Quantity
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Ticket Updated (Instant) on Zendesk

Description:Emit new event when a ticket has been updated

Version:0.2.2

Key:zendesk-ticket-updated

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Updated (Instant)",
  key: "zendesk-ticket-updated",
  type: "source",
  description: "Emit new event when a ticket has been updated",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Updated Webhook";
    },
    getTriggerTitle() {
      return "Ticket Updated Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Create Marketplace Listing on Discogs

Description:Creates a new listing in the Discogs marketplace. [See the documentation](https://www.discogs.com/developers#page:marketplace,header:marketplace-new-listing)

Version:0.0.1

Key:discogs-create-marketplace-listing

View on GitHub

Discogs Overview#

The Discogs API offers a gateway to rich data on music artists, labels, and releases. With Pipedream, you can harness this data to create automated workflows that can tap into a vast repository of music information. Whether you're looking to sync your music collection with a personal database, track marketplace activity, or curate personalized music recommendations, the Discogs API paired with Pipedream provides a streamlined platform for integrating and automating these processes.

Action Code#

import discogs from "../../discogs.app.mjs";

export default {
  key: "discogs-create-marketplace-listing",
  name: "Create Marketplace Listing",
  description: "Creates a new listing in the Discogs marketplace. [See the documentation](https://www.discogs.com/developers#page:marketplace,header:marketplace-new-listing)",
  version: "0.0.1",
  type: "action",
  props: {
    discogs,
    releaseId: {
      type: "integer",
      label: "Release ID",
      description: "The ID of the release you are listing for sale.",
    },
    condition: {
      propDefinition: [
        discogs,
        "listingCondition",
      ],
    },
    sleeveCondition: {
      propDefinition: [
        discogs,
        "sleeveCondition",
      ],
      optional: true,
    },
    price: {
      type: "string",
      label: "Price",
      description: "The price of the item (in the seller's currency). **Format 00.00**",
    },
    comments: {
      type: "string",
      label: "Comments",
      description: "Any remarks about the item that will be displayed to buyers.",
      optional: true,
    },
    allowOffers: {
      type: "boolean",
      label: "Allow Offers",
      description: "Whether or not to allow buyers to make offers on the item.",
      default: false,
    },
    status: {
      propDefinition: [
        discogs,
        "listingStatus",
      ],
    },
    externalId: {
      type: "string",
      label: "External ID",
      description: "A freeform field that can be used for the seller’s own reference. Information stored here will not be displayed to anyone other than the seller. This field is called “Private Comments” on the Discogs website.",
      optional: true,
    },
    location: {
      type: "string",
      label: "Location",
      description: "A freeform field that is intended to help identify an item’s physical storage location. Information stored here will not be displayed to anyone other than the seller. This field will be visible on the inventory management page and will be available in inventory exports via the website.",
      optional: true,
    },
    weight: {
      type: "string",
      label: "Weight",
      description: "The weight, in grams, of this listing, for the purpose of calculating shipping. Set this field to auto to have the weight automatically estimated for you. **Format 00.00**",
      optional: true,
    },
    formatQuantity: {
      type: "string",
      label: "Format Quantity",
      description: "The number of items this listing counts as, for the purpose of calculating shipping. This field is called \"Counts As\" on the Discogs website. **Format 00.00**",
      optional: true,
    },
  },
  async run({ $ }) {
    const response = await this.discogs.createListing({
      data: {
        release_id: this.releaseId,
        condition: this.condition,
        sleeve_condition: this.sleeveCondition,
        price: this.price && parseFloat(this.price),
        comments: this.comments,
        allow_offers: this.allowOffers,
        status: this.status,
        external_id: this.externalId,
        location: this.location,
        weight: this.weight && parseFloat(this.weight),
        format_quantity: this.formatQuantity,
      },
    });

    $.export("$summary", `Successfully created marketplace listing for release ID: ${this.releaseId}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Discogs	`discogs`	`app`	This component uses the Discogs app.
Release ID	`releaseId`	`integer`	The ID of the release you are listing for sale.
Condition	`condition`	`string`	Select a value from the drop down menu:`Mint (M)Near Mint (NM or M-)Very Good Plus (VG+)Very Good (VG)Good Plus (G+)Good (G)Fair (F)Poor (P)`
Sleeve Condition	`sleeveCondition`	`string`	Select a value from the drop down menu:`Mint (M)Near Mint (NM or M-)Very Good Plus (VG+)Very Good (VG)Good Plus (G+)Good (G)Fair (F)Poor (P)GenericNot GradedNo Cover`
Price	`price`	`string`	The price of the item (in the seller's currency). Format 00.00
Comments	`comments`	`string`	Any remarks about the item that will be displayed to buyers.
Allow Offers	`allowOffers`	`boolean`	Whether or not to allow buyers to make offers on the item.
Listing Status	`status`	`string`	Select a value from the drop down menu:`For SaleDraft`
External ID	`externalId`	`string`	A freeform field that can be used for the seller’s own reference. Information stored here will not be displayed to anyone other than the seller. This field is called “Private Comments” on the Discogs website.
Location	`location`	`string`	A freeform field that is intended to help identify an item’s physical storage location. Information stored here will not be displayed to anyone other than the seller. This field will be visible on the inventory management page and will be available in inventory exports via the website.
Weight	`weight`	`string`	The weight, in grams, of this listing, for the purpose of calculating shipping. Set this field to auto to have the weight automatically estimated for you. Format 00.00
Format Quantity	`formatQuantity`	`string`	The number of items this listing counts as, for the purpose of calculating shipping. This field is called "Counts As" on the Discogs website. Format 00.00

Create Marketplace Listing with Discogs API on Ticket Updated (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Discogs, Zendesk and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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