← Zendesk + NationBuilder integrations

Create Donation with NationBuilder API on New Ticket (Instant) from Zendesk API

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New Ticket (Instant) from the Zendesk API
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Create Donation with the NationBuilder API
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Getting Started

This integration creates a workflow with a Zendesk trigger and NationBuilder action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Ticket (Instant) trigger
    1. Connect your Zendesk account
    2. Select a Trigger Category ID
    3. Optional- Configure Custom Subdomain
    4. Optional- Select one or more Fields
    5. Optional- Configure JSON Body
  3. Configure the Create Donation action
    1. Connect your NationBuilder account
    2. Configure Amount In Cents
    3. Optional- Select a Author Id
    4. Optional- Configure Billing Address 1
    5. Optional- Configure Billing Address 2
    6. Optional- Configure Billing Address 3
    7. Optional- Configure Billing Address City
    8. Optional- Configure Billing Address State
    9. Optional- Configure Billing Address Zip
    10. Optional- Configure Billing Address Country Code
    11. Optional- Configure Billing Address Lat
    12. Optional- Configure Billing Address Lng
    13. Optional- Configure Check Number
    14. Optional- Configure Corporate Contribution
    15. Select a Donor Id
    16. Optional- Configure Is Private
    17. Optional- Configure Note
    18. Optional- Select a Payment Type Name
    19. Optional- Configure Recruiter Name Or Email
    20. Optional- Configure Tracking Code Slug
    21. Optional- Configure Work Address 1
    22. Optional- Configure Work Address 2
    23. Optional- Configure Work Address 3
    24. Optional- Configure Work Address City
    25. Optional- Configure Work Address State
    26. Optional- Configure Work Address Zip
    27. Optional- Configure Work Address Country Code
    28. Optional- Configure Work Address Lat
    29. Optional- Configure Work Address Lng
    30. Optional- Configure ActBlue Order Number
    31. Optional- Select a Fec Type
    32. Optional- Configure Cycle
    33. Optional- Select a Period
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a ticket is created
Version:0.2.2
Key:zendesk-new-ticket

Zendesk Overview

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "New Ticket (Instant)",
  key: "zendesk-new-ticket",
  type: "source",
  description: "Emit new event when a ticket is created",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "New Ticket Webhook";
    },
    getTriggerTitle() {
      return "New Ticket Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Create",
          },
        ],
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ZendeskappappThis component uses the Zendesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Trigger Category IDcategoryIdstringSelect a value from the drop down menu.
Custom SubdomaincustomSubdomainstring

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is examplehelp

Fieldsfieldsstring[]Select a value from the drop down menu.
JSON BodyjsonBodystring

Custom JSON Body of the incoming payload. Setting jsonBody will overwrite the fields prop

Trigger Authentication

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action

Description:Create a new donation with the provided data. [See the documentation](https://nationbuilder.com/donations_api)
Version:0.0.1
Key:nationbuilder-create-donation

NationBuilder Overview

NationBuilder is a comprehensive platform for community organizing, offering tools for website creation, donor management, and communication with the community. The NationBuilder API unlocks potent opportunities for automation and data management. On Pipedream, you can leverage this API to streamline interactions between NationBuilder and other services, automate contacts synchronization, trigger communications based on user activities, and more, all while enjoying the benefits of serverless workflows.

Action Code

import {
  ELECTION_CODES,
  FEC_CODES, PAYMENT_CODES,
} from "../../common/constants.mjs";
import nationbuilder from "../../nationbuilder.app.mjs";

export default {
  key: "nationbuilder-create-donation",
  name: "Create Donation",
  version: "0.0.1",
  description: "Create a new donation with the provided data. [See the documentation](https://nationbuilder.com/donations_api)",
  type: "action",
  props: {
    nationbuilder,
    amountInCents: {
      propDefinition: [
        nationbuilder,
        "amountInCents",
      ],
    },
    authorId: {
      propDefinition: [
        nationbuilder,
        "personId",
      ],
      label: "Author Id",
      description: "Id of the person who created the donation.",
      optional: true,
    },
    billingAddress1: {
      propDefinition: [
        nationbuilder,
        "registeredAddress1",
      ],
      label: "Billing Address 1",
      optional: true,
    },
    billingAddress2: {
      propDefinition: [
        nationbuilder,
        "registeredAddress2",
      ],
      label: "Billing Address 2",
      optional: true,
    },
    billingAddress3: {
      propDefinition: [
        nationbuilder,
        "registeredAddress3",
      ],
      label: "Billing Address 3",
      optional: true,
    },
    billingAddressCity: {
      propDefinition: [
        nationbuilder,
        "registeredAddressCity",
      ],
      label: "Billing Address City",
      description: "The city of the billing address.",
      optional: true,
    },
    billingAddressState: {
      propDefinition: [
        nationbuilder,
        "registeredAddressState",
      ],
      label: "Billing Address State",
      description: "The state of the billing address.",
      optional: true,
    },
    billingAddressZip: {
      propDefinition: [
        nationbuilder,
        "registeredAddressZip",
      ],
      label: "Billing Address Zip",
      description: "The zip code of the billing address.",
      optional: true,
    },
    billingAddressCountryCode: {
      propDefinition: [
        nationbuilder,
        "registeredAddressCountryCode",
      ],
      label: "Billing Address Country Code",
      description: "The country code of the billing address (using ISO-3166-1 alpha-2).",
      optional: true,
    },
    billingAddressLat: {
      propDefinition: [
        nationbuilder,
        "registeredAddressLat",
      ],
      label: "Billing Address Lat",
      description: "The latitude of the billing address (using WGS-84).",
      optional: true,
    },
    billingAddressLng: {
      propDefinition: [
        nationbuilder,
        "registeredAddressLng",
      ],
      label: "Billing Address Lng",
      description: "The longitude of the billing address (using WGS-84).",
      optional: true,
    },
    checkNumber: {
      propDefinition: [
        nationbuilder,
        "checkNumber",
      ],
      optional: true,
    },
    corporateContribution: {
      propDefinition: [
        nationbuilder,
        "corporateContribution",
      ],
      optional: true,
    },
    donorId: {
      propDefinition: [
        nationbuilder,
        "personId",
      ],
      label: "Donor Id",
      description: "The person id of the donor.",
    },
    isPrivate: {
      propDefinition: [
        nationbuilder,
        "isPrivate",
      ],
      optional: true,
    },
    note: {
      propDefinition: [
        nationbuilder,
        "note",
      ],
      optional: true,
    },
    paymentTypeName: {
      propDefinition: [
        nationbuilder,
        "paymentTypeName",
      ],
      optional: true,
    },
    recruiterNameOrEmail: {
      propDefinition: [
        nationbuilder,
        "recruiterNameOrEmail",
      ],
      optional: true,
    },
    trackingCodeSlug: {
      propDefinition: [
        nationbuilder,
        "trackingCodeSlug",
      ],
      optional: true,
    },
    workAddress1: {
      propDefinition: [
        nationbuilder,
        "registeredAddress1",
      ],
      label: "Work Address 1",
      optional: true,
    },
    workAddress2: {
      propDefinition: [
        nationbuilder,
        "registeredAddress2",
      ],
      label: "Work Address 2",
      optional: true,
    },
    workAddress3: {
      propDefinition: [
        nationbuilder,
        "registeredAddress3",
      ],
      label: "Work Address 3",
      optional: true,
    },
    workAddressCity: {
      propDefinition: [
        nationbuilder,
        "registeredAddressCity",
      ],
      label: "Work Address City",
      description: "The city of the work address.",
      optional: true,
    },
    workAddressState: {
      propDefinition: [
        nationbuilder,
        "registeredAddressState",
      ],
      label: "Work Address State",
      description: "The state of the work address.",
      optional: true,
    },
    workAddressZip: {
      propDefinition: [
        nationbuilder,
        "registeredAddressZip",
      ],
      label: "Work Address Zip",
      description: "The zip code of the work address.",
      optional: true,
    },
    workAddressCountryCode: {
      propDefinition: [
        nationbuilder,
        "registeredAddressCountryCode",
      ],
      label: "Work Address Country Code",
      description: "The country code of the work address (using ISO-3166-1 alpha-2).",
      optional: true,
    },
    workAddressLat: {
      propDefinition: [
        nationbuilder,
        "registeredAddressLat",
      ],
      label: "Work Address Lat",
      description: "The latitude of the work address (using WGS-84).",
      optional: true,
    },
    workAddressLng: {
      propDefinition: [
        nationbuilder,
        "registeredAddressLng",
      ],
      label: "Work Address Lng",
      description: "The longitude of the work address (using WGS-84).",
      optional: true,
    },
    actblueOrderNumber: {
      propDefinition: [
        nationbuilder,
        "actblueOrderNumber",
      ],
      optional: true,
    },
    fecType: {
      propDefinition: [
        nationbuilder,
        "fecType",
      ],
      optional: true,
    },
    cycle: {
      propDefinition: [
        nationbuilder,
        "cycle",
      ],
      optional: true,
    },
    period: {
      propDefinition: [
        nationbuilder,
        "period",
      ],
      optional: true,
    },
  },
  async run({ $ }) {
    const {
      nationbuilder,
      amountInCents,
      authorId,
      billingAddress1,
      billingAddress2,
      billingAddress3,
      billingAddressCity,
      billingAddressState,
      billingAddressZip,
      billingAddressCountryCode,
      billingAddressLat,
      billingAddressLng,
      checkNumber,
      corporateContribution,
      donorId,
      isPrivate,
      paymentTypeName,
      recruiterNameOrEmail,
      trackingCodeSlug,
      workAddress1,
      workAddress2,
      workAddress3,
      workAddressCity,
      workAddressState,
      workAddressZip,
      workAddressCountryCode,
      workAddressLat,
      workAddressLng,
      actblueOrderNumber,
      fecType,
      cycle,
      period,
      ...data
    } = this;

    const response = await nationbuilder.createDonation({
      $,
      data: {
        donation: {
          amount_in_cents: amountInCents,
          author_id: authorId,
          billing_address: {
            address1: billingAddress1,
            address2: billingAddress2,
            address3: billingAddress3,
            city: billingAddressCity,
            state: billingAddressState,
            zip: billingAddressZip,
            country_code: billingAddressCountryCode,
            lat: billingAddressLat,
            lng: billingAddressLng,
          },
          check_number: checkNumber,
          corporate_contribution: corporateContribution,
          donor_id: donorId,
          is_private: isPrivate,
          payment_type_name: paymentTypeName,
          payment_type_ngp_code: PAYMENT_CODES[paymentTypeName],
          recruiter_name_or_email: recruiterNameOrEmail,
          tracking_code_slug: trackingCodeSlug,
          work_address: {
            address1: workAddress1,
            address2: workAddress2,
            address3: workAddress3,
            city: workAddressCity,
            state: workAddressState,
            zip: workAddressZip,
            country_code: workAddressCountryCode,
            lat: workAddressLat,
            lng: workAddressLng,
          },
          actblue_order_number: actblueOrderNumber,
          fec_type: fecType,
          fec_type_ngp_code: FEC_CODES[fecType],
          election: {
            cycle,
            period,
            period_ngp_code: ELECTION_CODES[period],
          },
          ...data,
        },
      },
    });

    $.export("$summary", `A new donation with Id: ${response.donation?.id} was successfully created!`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
NationBuildernationbuilderappThis component uses the NationBuilder app.
Amount In CentsamountInCentsinteger

Amount of donation in cents.

Author IdauthorIdstringSelect a value from the drop down menu.
Billing Address 1billingAddress1string

First Address Line.

Billing Address 2billingAddress2string

Second Address Line.

Billing Address 3billingAddress3string

Third Address Line.

Billing Address CitybillingAddressCitystring

The city of the billing address.

Billing Address StatebillingAddressStatestring

The state of the billing address.

Billing Address ZipbillingAddressZipstring

The zip code of the billing address.

Billing Address Country CodebillingAddressCountryCodestring

The country code of the billing address (using ISO-3166-1 alpha-2).

Billing Address LatbillingAddressLatstring

The latitude of the billing address (using WGS-84).

Billing Address LngbillingAddressLngstring

The longitude of the billing address (using WGS-84).

Check NumbercheckNumberstring

Check/wire/MO number.

Corporate ContributioncorporateContributionboolean

True if the donation is a corporate contribution.

Donor IddonorIdstringSelect a value from the drop down menu.
Is PrivateisPrivateboolean

False if the donation should be posted publicly on the site.

Notenotestring

a note for this donation.

Payment Type NamepaymentTypeNamestringSelect a value from the drop down menu:CashCredit CardCheckMoney OrderEFTIn-KindWire TransferOtherSquareActBlueGoogle PayApple Pay
Recruiter Name Or EmailrecruiterNameOrEmailstring

Recruiter's name or email address (will also be credited as the fundraiser for this donation).

Tracking Code SlugtrackingCodeSlugstring

Tracking code for this donation.

Work Address 1workAddress1string

First Address Line.

Work Address 2workAddress2string

Second Address Line.

Work Address 3workAddress3string

Third Address Line.

Work Address CityworkAddressCitystring

The city of the work address.

Work Address StateworkAddressStatestring

The state of the work address.

Work Address ZipworkAddressZipstring

The zip code of the work address.

Work Address Country CodeworkAddressCountryCodestring

The country code of the work address (using ISO-3166-1 alpha-2).

Work Address LatworkAddressLatstring

The latitude of the work address (using WGS-84).

Work Address LngworkAddressLngstring

The longitude of the work address (using WGS-84).

ActBlue Order NumberactblueOrderNumberinteger

ActBlue order number.

Fec TypefecTypestringSelect a value from the drop down menu:ContributionExempt legal expenseOffsetsDebt owed to committeeInterestLoanLoan from candidateTransferOther
Cyclecycleinteger

Election cycle.

PeriodperiodstringSelect a value from the drop down menu:ConventionRecountGeneralPrevious CampaignPrimaryPresidential PrimaryRunoffSpecialUnknownOther

Action Authentication

NationBuilder uses OAuth authentication. When you connect your NationBuilder account, Pipedream will open a popup window where you can sign into NationBuilder and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any NationBuilder API.

Pipedream requests the following authorization scopes when you connect your account:

default

About NationBuilder

Human-centric technology for your nonprofit, cause, campaign and movement.

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