Create Customer with RepairShopr API on Ticket Solved (Instant) from Zendesk API

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Ticket Solved (Instant) from the Zendesk API

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Create Customer with the RepairShopr API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and RepairShopr action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the Ticket Solved (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Create Customer action
1. Connect your RepairShopr account
2. Configure Business Name
3. Configure First Name
4. Configure Last Name
5. Optional- Configure Email
6. Optional- Configure Phone
7. Optional- Configure Mobile
8. Optional- Configure Address
9. Optional- Configure Address 2
10. Optional- Configure City
11. Optional- Configure State
12. Optional- Configure Zip
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

Ticket Solved (Instant) on Zendesk

Description:Emit new event when a ticket has changed to solved status

Version:0.2.2

Key:zendesk-ticket-solved

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Solved (Instant)",
  key: "zendesk-ticket-solved",
  type: "source",
  description: "Emit new event when a ticket has changed to solved status",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Solved Webhook";
    },
    getTriggerTitle() {
      return "Ticket Solved Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "status",
            operator: "value",
            value: "solved",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Create Customer on RepairShopr

Description:Create a new customer. [See the docs here](https://api-docs.repairshopr.com/#/Customer/post_customers)

Version:0.0.1

Key:repairshopr-create-customer

View on GitHub

RepairShopr Overview#

The RepairShopr API bridges your repair shop management activities with powerful automation capabilities on Pipedream. Whether it's triggering workflows from new tickets, updating client records, or syncing invoices, this API has got you covered. Streamline your repair service operations by automating routine tasks, integrating with countless other apps, and refining customer interactions, all through the convenience of Pipedream's serverless platform.

Action Code#

import app from "../../repairshopr.app.mjs";

export default {
  key: "repairshopr-create-customer",
  name: "Create Customer",
  description: "Create a new customer. [See the docs here](https://api-docs.repairshopr.com/#/Customer/post_customers)",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    businessName: {
      propDefinition: [
        app,
        "businessName",
      ],
    },
    firstName: {
      propDefinition: [
        app,
        "firstName",
      ],
    },
    lastName: {
      propDefinition: [
        app,
        "lastName",
      ],
    },
    email: {
      propDefinition: [
        app,
        "email",
      ],
    },
    phone: {
      propDefinition: [
        app,
        "phone",
      ],
    },
    mobile: {
      propDefinition: [
        app,
        "mobile",
      ],
    },
    address: {
      propDefinition: [
        app,
        "address",
      ],
    },
    address2: {
      propDefinition: [
        app,
        "address2",
      ],
    },
    city: {
      propDefinition: [
        app,
        "city",
      ],
    },
    state: {
      propDefinition: [
        app,
        "state",
      ],
    },
    zip: {
      propDefinition: [
        app,
        "zip",
      ],
    },
  },
  async run({ $ }) {
    const data = {
      business_name: this.businessName,
      firstname: this.firstName,
      lastname: this.lastName,
      email: this.email,
      phone: this.phone,
      mobile: this.mobile,
      address: this.address,
      address2: this.address2,
      city: this.city,
      state: this.state,
      zip: this.zip,
    };
    const res = await this.app.createCustomer(data, $);
    $.export("$summary", "Customer successfully created");
    return res?.customer;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
RepairShopr	`app`	`app`	This component uses the RepairShopr app.
Business Name	`businessName`	`string`	The business name of the customer.
First Name	`firstName`	`string`	The first name of the customer.
Last Name	`lastName`	`string`	The last name of the customer.
Email	`email`	`string`	The email address of the customer.
Phone	`phone`	`string`	The phone number of the customer.
Mobile	`mobile`	`string`	The mobile number of the customer.
Address	`address`	`string`	The address of the customer.
Address 2	`address2`	`string`	The second address of the customer.
City	`city`	`string`	The city of the customer.
State	`state`	`string`	The state of the customer.
Zip	`zip`	`string`	The zip code of the customer.

Action Authentication#

RepairShopr uses API keys for authentication. When you connect your RepairShopr account, Pipedream securely stores the keys so you can easily authenticate to RepairShopr APIs in both code and no-code steps.

To get your API token, log in to your RepairShopr account, navigate to the upper right corner of the page, click your name and a drop down menu will appear. Click on Profile/Password, then click API Tokens.

Subdomain is the leading part of the host on your browser when you are browsing your RepairShopr dashboard. It has the structure https://[subdomain].repairshopr.com, for instance, in https://pipedream.repairshopr.com the subdomain is pipedream.

Create Customer with RepairShopr API on Ticket Solved (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for RepairShopr, Zendesk and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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