← Reddit + Connectwise PSA integrations

Create Contact with Connectwise PSA API on New comments on a post from Reddit API

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New comments on a post from the Reddit API
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Create Contact with the Connectwise PSA API
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Getting Started

This integration creates a workflow with a Reddit trigger and Connectwise PSA action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New comments on a post trigger
    1. Connect your Reddit account
    2. Configure Polling schedule
    3. Select a Subreddit
    4. Select a Post
    5. Optional- Configure numberOfParents
    6. Optional- Configure Depth
    7. Optional- Configure Include subreddit details?
  3. Configure the Create Contact action
    1. Connect your Connectwise PSA account
    2. Configure First Name
    3. Configure Last Name
    4. Optional- Configure Email
    5. Select one or more Types
    6. Optional- Select a Company
    7. Optional- Select a Relationship
    8. Optional- Select a Department
    9. Optional- Configure Phone
    10. Optional- Configure Address Line 1
    11. Optional- Configure Address Line 2
    12. Optional- Configure City
    13. Optional- Configure State
    14. Optional- Configure Zip
    15. Optional- Select a Country
    16. Optional- Configure Primary Contact
    17. Optional- Configure Additional Options
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event each time a new comment is added to a subreddit.
Version:0.1.2
Key:reddit-new-comments-on-a-post

Reddit Overview

The Reddit API unlocks the potential to automate interactions with one of the largest online communities. With Pipedream, you can tap into the Reddit ecosystem to monitor trends, engage with audiences, or curate content. Whether it's tracking mentions of your brand, auto-posting to subreddits, or gathering data for analysis, the API offers a breadth of functionalities — from getting posts and comments to creating new threads and managing account settings.

Trigger Code

import get from "lodash/get.js";
import common from "../common.mjs";
const { reddit } = common.props;

export default {
  ...common,
  type: "source",
  key: "reddit-new-comments-on-a-post",
  name: "New comments on a post",
  description:
    "Emit new event each time a new comment is added to a subreddit.",
  version: "0.1.2",
  dedupe: "unique",
  props: {
    ...common.props,
    subreddit: {
      propDefinition: [
        reddit,
        "subreddit",
      ],
    },
    subredditPost: {
      propDefinition: [
        reddit,
        "subredditPost",
        ({ subreddit }) => ({
          subreddit,
        }),
      ],
    },
    numberOfParents: {
      type: "integer",
      label: "numberOfParents",
      description:
        "When set to 0, the emitted events will only contain the new comment. Otherwise, the events will also contain the parents of the new comment up to the number indicated in this property.",
      optional: true,
      min: 0,
      max: 8,
      default: 0,
    },
    depth: {
      propDefinition: [
        reddit,
        "depth",
      ],
      default: 1,
    },
    includeSubredditDetails: {
      propDefinition: [
        reddit,
        "includeSubredditDetails",
      ],
    },
  },
  hooks: {
    async deploy() {
      await this.fetchData(10);
    },
  },
  methods: {
    ...common.methods,
    generateEventMetadata(redditEvent) {
      return {
        id: redditEvent.data.name,
        summary: redditEvent.data.body,
        ts: redditEvent.data.created,
      };
    },
    async fetchData(limit) {
      const redditComments = await this.reddit.getNewSubredditComments(
        get(this.subreddit, "value", this.subreddit),
        get(this.subredditPost, "value", this.subredditPost),
        this.numberOfParents,
        this.depth,
        this.includeSubredditDetails,
        limit,
      );
      const { children: comments = [] } = redditComments.data;
      if (comments.length === 0) {
        console.log("No data available, skipping iteration");
        return;
      }
      comments.reverse().forEach(this.emitRedditEvent);
    },
  },
  async run() {
    await this.fetchData();
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
RedditredditappThis component uses the Reddit app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
Polling scheduletimer$.interface.timer

Pipedream polls Reddit for events on this schedule.

SubredditsubredditstringSelect a value from the drop down menu.
PostsubredditPoststringSelect a value from the drop down menu.
numberOfParentsnumberOfParentsinteger

When set to 0, the emitted events will only contain the new comment. Otherwise, the events will also contain the parents of the new comment up to the number indicated in this property.

Depthdepthinteger

If set to 1, it will include, in the emitted event, only new comments that are direct children to the subreddit pointed by "subredditPost". Furthermore, "depth" determines the maximum depth of children, within the related subreddit comment tree, of new comments to be included in said emitted event.

Include subreddit details?includeSubredditDetailsboolean

If set to true, subreddit details will be expanded/included.

Trigger Authentication

Reddit uses OAuth authentication. When you connect your Reddit account, Pipedream will open a popup window where you can sign into Reddit and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Reddit API.

Pipedream requests the following authorization scopes when you connect your account:

accountidentityedithistoryreadsubmitmysubredditssubscribeprivatemessages

About Reddit

Reddit is a network of communities based on people's interests. Find communities you're interested in, and become part of an online community!

Action

Description:Creates a new contact in Connectwise. [See the documentation](https://developer.connectwise.com/Products/ConnectWise_PSA/REST#/Contacts/postCompanyContacts)
Version:0.1.0
Key:connectwise_psa-create-contact

Connectwise PSA Overview

ConnectWise PSA (Professional Services Automation) API offers a powerful avenue for managing business processes related to technology services. By integrating with ConnectWise PSA via Pipedream, developers can automate complex workflows, synchronize data across various platforms, and enhance operational efficiencies. This API allows for control over modules like service tickets, project management, and account management, essentially streamlining operations and making data management more effective.

Action Code

import { parseObjectEntries } from "../../common/utils.mjs";
import connectwise from "../../connectwise_psa.app.mjs";

export default {
  key: "connectwise_psa-create-contact",
  name: "Create Contact",
  description: "Creates a new contact in Connectwise. [See the documentation](https://developer.connectwise.com/Products/ConnectWise_PSA/REST#/Contacts/postCompanyContacts)",
  version: "0.1.0",
  type: "action",
  props: {
    connectwise,
    firstName: {
      type: "string",
      label: "First Name",
      description: "First name of the contact",
    },
    lastName: {
      type: "string",
      label: "Last Name",
      description: "Last name of the contact",
    },
    email: {
      type: "string",
      label: "Email",
      description: "Email address of the contact",
      optional: true,
    },
    types: {
      propDefinition: [
        connectwise,
        "contactTypes",
      ],
    },
    company: {
      propDefinition: [
        connectwise,
        "company",
      ],
      optional: true,
    },
    relationship: {
      propDefinition: [
        connectwise,
        "relationship",
      ],
    },
    department: {
      propDefinition: [
        connectwise,
        "department",
      ],
    },
    phone: {
      type: "string",
      label: "Phone",
      description: "Phone number of the contact",
      optional: true,
    },
    address1: {
      type: "string",
      label: "Address Line 1",
      description: "First line of the contact's address",
      optional: true,
    },
    address2: {
      type: "string",
      label: "Address Line 2",
      description: "Second line of the contact's address",
      optional: true,
    },
    city: {
      type: "string",
      label: "City",
      description: "City of the contact",
      optional: true,
    },
    state: {
      type: "string",
      label: "State",
      description: "State of the contact",
      optional: true,
    },
    zip: {
      type: "string",
      label: "Zip",
      description: "Zip code of the contact",
      optional: true,
    },
    country: {
      propDefinition: [
        connectwise,
        "country",
      ],
    },
    isDefault: {
      type: "boolean",
      label: "Primary Contact",
      description: "Whether the contact is the primary (default) contact for the company",
      optional: true,
    },
    additionalOptions: {
      type: "object",
      label: "Additional Options",
      description: "Additional parameters to send in the request. [See the documentation](https://developer.connectwise.com/Products/ConnectWise_PSA/REST#/Contacts/postCompanyContacts) for available parameters. Values will be parsed as JSON where applicable.",
      optional: true,
    },
  },
  async run({ $ }) {
    const communicationItems = [];
    if (this.email) {
      communicationItems.push({
        value: this.email,
        type: {
          id: 1, // email
        },
      });
    }
    if (this.phone) {
      communicationItems.push({
        value: this.phone,
        type: {
          id: 2, // phone
        },
      });
    }
    const types = this.types.map((type) => ({
      id: type,
    }));
    const response = await this.connectwise.createContact({
      $,
      data: {
        firstName: this.firstName,
        lastName: this.lastName,
        addressLine1: this.address1,
        addressLine2: this.address2,
        city: this.city,
        state: this.state,
        zip: this.zip,
        country: this.country
          ? {
            id: this.country,
          }
          : undefined,
        communicationItems,
        types,
        company: this.company
          ? {
            id: this.company,
          }
          : undefined,
        relationship: this.relationship
          ? {
            id: this.relationship,
          }
          : undefined,
        department: this.department
          ? {
            id: this.department,
          }
          : undefined,
        defaultFlag: this.isDefault,
        ...(this.additionalOptions && parseObjectEntries(this.additionalOptions)),
      },
    });
    $.export("$summary", `Successfully created contact with ID: ${response.id}`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Connectwise PSAconnectwiseappThis component uses the Connectwise PSA app.
First NamefirstNamestring

First name of the contact

Last NamelastNamestring

Last name of the contact

Emailemailstring

Email address of the contact

Typestypesinteger[]Select a value from the drop down menu.
CompanycompanyintegerSelect a value from the drop down menu.
RelationshiprelationshipintegerSelect a value from the drop down menu.
DepartmentdepartmentintegerSelect a value from the drop down menu.
Phonephonestring

Phone number of the contact

Address Line 1address1string

First line of the contact's address

Address Line 2address2string

Second line of the contact's address

Citycitystring

City of the contact

Statestatestring

State of the contact

Zipzipstring

Zip code of the contact

CountrycountryintegerSelect a value from the drop down menu.
Primary ContactisDefaultboolean

Whether the contact is the primary (default) contact for the company

Additional OptionsadditionalOptionsobject

Additional parameters to send in the request. See the documentation for available parameters. Values will be parsed as JSON where applicable.

Action Authentication

Connectwise PSA uses API keys for authentication. When you connect your Connectwise PSA account, Pipedream securely stores the keys so you can easily authenticate to Connectwise PSA APIs in both code and no-code steps.

About Connectwise PSA

Streamline your business from end to end with ConnectWise PSA.

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