← Zendesk + Refersion integrations

Create Affiliate with Refersion API on Ticket Updated (Instant) from Zendesk API

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Ticket Updated (Instant) from the Zendesk API
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Create Affiliate with the Refersion API
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Getting Started

This integration creates a workflow with a Zendesk trigger and Refersion action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Ticket Updated (Instant) trigger
    1. Connect your Zendesk account
    2. Select a Trigger Category ID
    3. Optional- Configure Custom Subdomain
    4. Optional- Select one or more Fields
    5. Optional- Configure JSON Body
  3. Configure the Create Affiliate action
    1. Connect your Refersion account
    2. Configure First Name
    3. Configure Last Name
    4. Configure Email
    5. Configure Password
    6. Select a Status
    7. Optional- Configure Offer
    8. Optional- Configure Company
    9. Optional- Configure Paypal Email
    10. Optional- Configure Address 1
    11. Optional- Configure Address 2
    12. Optional- Configure City
    13. Optional- Configure State
    14. Optional- Configure Zip
    15. Optional- Select a Country
    16. Optional- Configure Phone
    17. Optional- Configure Send Welcome
    18. Optional- Configure Conversion Trigger Coupon
    19. Optional- Configure Unique Merchant ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a ticket has been updated
Version:0.2.2
Key:zendesk-ticket-updated

Zendesk Overview

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Updated (Instant)",
  key: "zendesk-ticket-updated",
  type: "source",
  description: "Emit new event when a ticket has been updated",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Updated Webhook";
    },
    getTriggerTitle() {
      return "Ticket Updated Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
        ],
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ZendeskappappThis component uses the Zendesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Trigger Category IDcategoryIdstringSelect a value from the drop down menu.
Custom SubdomaincustomSubdomainstring

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is examplehelp

Fieldsfieldsstring[]Select a value from the drop down menu.
JSON BodyjsonBodystring

Custom JSON Body of the incoming payload. Setting jsonBody will overwrite the fields prop

Trigger Authentication

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action

Description:Create a new affiliate. [See the docs here](https://www.refersion.dev/reference/new_affiliate)
Version:0.0.1
Key:refersion-create-affiliate

Refersion Overview

Refersion is a powerful affiliate tracking platform that streamlines the process of managing, tracking, and growing your affiliate network. Through its API, you can automate affiliate registrations, commission tracking, and payout processes. Pipedream's serverless platform allows you to connect Refersion with hundreds of other apps to automate workflows, sync data across platforms, and respond to events in real time.

Action Code

import app from "../../refersion.app.mjs";
import options from "../../common/options.mjs";
import { ConfigurationError } from "@pipedream/platform";

export default {
  name: "Create Affiliate",
  description: "Create a new affiliate. [See the docs here](https://www.refersion.dev/reference/new_affiliate)",
  key: "refersion-create-affiliate",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    firstName: {
      type: "string",
      label: "First Name",
      description: "First name of the affiliate",
    },
    lastName: {
      type: "string",
      label: "Last Name",
      description: "Last name of the affiliate",
    },
    email: {
      type: "string",
      label: "Email",
      description: "Email of the affiliate",
    },
    password: {
      type: "string",
      label: "Password",
      description: "Has at least 9 characters. The password is NOT more than 72 characters. Has at least 1 upper case character. Has at least 1 lower case character. Has at least 1 numerical character. Has at least 1 special character. Does NOT have the same character repeated more than 3 times in a row. Password does NOT match the email of the user.",
    },
    status: {
      type: "string",
      label: "Status",
      description: "Status of the affiliate",
      options: options.AFFILIATE_STATUS,
    },
    offer: {
      type: "string",
      label: "Offer",
      description: "Specific Offer ID to opt affiliate into, otherwise your default offer is used.",
      optional: true,
    },
    company: {
      type: "string",
      label: "Company",
      description: "Company of the affiliate",
      optional: true,
    },
    paypalEmail: {
      type: "string",
      label: "Paypal Email",
      description: "Paypal email of the affiliate",
      optional: true,
    },
    address1: {
      type: "string",
      label: "Address 1",
      description: "Address 1 of the affiliate",
      optional: true,
    },
    address2: {
      type: "string",
      label: "Address 2",
      description: "Address 2 of the affiliate",
      optional: true,
    },
    city: {
      type: "string",
      label: "City",
      description: "City of the affiliate",
      optional: true,
    },
    state: {
      type: "string",
      label: "State",
      description: "State of the affiliate",
      optional: true,
    },
    zip: {
      type: "string",
      label: "Zip",
      description: "Zip of the affiliate",
      optional: true,
    },
    country: {
      type: "string",
      label: "Country",
      description: "Country of the affiliate",
      optional: true,
      options: options.COUNTRIES,
    },
    phone: {
      type: "string",
      label: "Phone",
      description: "Phone of the affiliate",
      optional: true,
    },
    sendWelcome: {
      type: "boolean",
      label: "Send Welcome",
      description: "Send welcome email to affiliate",
      optional: true,
    },
    conversionTriggerCoupon: {
      type: "string",
      label: "Conversion Trigger Coupon",
      description: "A unique coupon code to assign to this affiliate as a conversion trigger.",
      optional: true,
    },
    uniqueMerchantId: {
      type: "string",
      label: "Unique Merchant ID",
      description: "An optional alphanumeric identifier for the affiliate for your team's internal use.",
      optional: true,
    },
  },
  async run({ $ }) {
    const data = {
      first_name: this.firstName,
      last_name: this.lastName,
      email: this.email,
      password: this.password,
      status: this.status,
      offer: this.offer,
      company: this.company,
      paypal_email: this.paypalEmail,
      address1: this.address1,
      address2: this.address2,
      city: this.city,
      state: this.state,
      zip: this.zip,
      country: this.country,
      phone: this.phone,
      send_welcome: this.sendWelcome
        ? "TRUE"
        : "FALSE",
      conversion_trigger_coupon: this.conversionTriggerCoupon,
      unique_merchant_id: this.uniqueMerchantId,
    };
    const res = await this.app.createAffiliate(data, $);
    if (res.error) {
      throw new ConfigurationError(res.error);
    }
    $.export("$summary", `Affiliate successfully created with id "${res.id}"`);
    return res;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
RefersionappappThis component uses the Refersion app.
First NamefirstNamestring

First name of the affiliate

Last NamelastNamestring

Last name of the affiliate

Emailemailstring

Email of the affiliate

Passwordpasswordstring

Has at least 9 characters. The password is NOT more than 72 characters. Has at least 1 upper case character. Has at least 1 lower case character. Has at least 1 numerical character. Has at least 1 special character. Does NOT have the same character repeated more than 3 times in a row. Password does NOT match the email of the user.

StatusstatusstringSelect a value from the drop down menu:PENDINGACTIVE
Offerofferstring

Specific Offer ID to opt affiliate into, otherwise your default offer is used.

Companycompanystring

Company of the affiliate

Paypal EmailpaypalEmailstring

Paypal email of the affiliate

Address 1address1string

Address 1 of the affiliate

Address 2address2string

Address 2 of the affiliate

Citycitystring

City of the affiliate

Statestatestring

State of the affiliate

Zipzipstring

Zip of the affiliate

CountrycountrystringSelect a value from the drop down menu:{ "value": "US", "label": "United States" }{ "value": "AE", "label": "United Arab Emirates" }{ "value": "AR", "label": "Argentina" }{ "value": "AS", "label": "American Samoa" }{ "value": "AT", "label": "Austria" }{ "value": "AU", "label": "Australia" }{ "value": "BA", "label": "Bosnia and Herzegovina" }{ "value": "BD", "label": "Bangladesh" }{ "value": "BE", "label": "Belgium" }{ "value": "BG", "label": "Bulgaria" }{ "value": "BR", "label": "Brazil" }{ "value": "CA", "label": "Canada" }{ "value": "CH", "label": "Switzerland" }{ "value": "CL", "label": "Chile" }{ "value": "CN", "label": "China" }{ "value": "CO", "label": "Colombia" }{ "value": "CR", "label": "Costa Rica" }{ "value": "CZ", "label": "Czech Republic" }{ "value": "DE", "label": "Germany" }{ "value": "DK", "label": "Denmark" }{ "value": "DZ", "label": "Algeria" }{ "value": "EE", "label": "Estonia" }{ "value": "ES", "label": "Spain" }{ "value": "FI", "label": "Finland" }{ "value": "FM", "label": "Micronesia, Federated States of" }{ "value": "FO", "label": "Faroe Islands" }{ "value": "FR", "label": "France" }{ "value": "GB", "label": "United Kingdom" }{ "value": "GH", "label": "Ghana" }{ "value": "GR", "label": "Greece" }{ "value": "GU", "label": "Guam" }{ "value": "HK", "label": "Hong Kong" }{ "value": "HN", "label": "Honduras" }{ "value": "HR", "label": "Croatia" }{ "value": "HU", "label": "Hungary" }{ "value": "ID", "label": "Indonesia" }{ "value": "IE", "label": "Ireland" }{ "value": "IL", "label": "Israel" }{ "value": "IM", "label": "Isle of Man" }{ "value": "IN", "label": "India" }{ "value": "IS", "label": "Iceland" }{ "value": "IT", "label": "Italy" }{ "value": "JM", "label": "Jamaica" }{ "value": "JP", "label": "Japan" }{ "value": "KR", "label": "South Korea" }{ "value": "KW", "label": "Kuwait" }{ "value": "LT", "label": "Lithuania" }{ "value": "LU", "label": "Luxembourg" }{ "value": "LV", "label": "Latvia" }{ "value": "MA", "label": "Morocco" }{ "value": "MH", "label": "Marshall Islands" }{ "value": "MK", "label": "North Macedonia" }{ "value": "MP", "label": "Northern Mariana Islands" }{ "value": "MT", "label": "Malta" }{ "value": "MX", "label": "Mexico" }{ "value": "MY", "label": "Malaysia" }{ "value": "NG", "label": "Nigeria" }{ "value": "NL", "label": "Netherlands" }{ "value": "NO", "label": "Norway" }{ "value": "NZ", "label": "New Zealand" }{ "value": "OM", "label": "Oman" }{ "value": "PE", "label": "Peru" }{ "value": "PH", "label": "Philippines" }{ "value": "PK", "label": "Pakistan" }{ "value": "PL", "label": "Poland" }{ "value": "PR", "label": "Puerto Rico" }{ "value": "PT", "label": "Portugal" }{ "value": "PW", "label": "Palau" }{ "value": "QA", "label": "Qatar" }{ "value": "RO", "label": "Romania" }{ "value": "RS", "label": "Serbia" }{ "value": "RU", "label": "Russia" }{ "value": "SA", "label": "Saudi Arabia" }{ "value": "SE", "label": "Sweden" }{ "value": "SG", "label": "Singapore" }{ "value": "SI", "label": "Slovenia" }{ "value": "SK", "label": "Slovakia" }{ "value": "SV", "label": "El Salvador" }{ "value": "TH", "label": "Thailand" }{ "value": "TN", "label": "Tunisia" }{ "value": "TR", "label": "Turkey" }{ "value": "TW", "label": "Taiwan" }{ "value": "TZ", "label": "Tanzania" }{ "value": "UA", "label": "Ukraine" }{ "value": "UY", "label": "Uruguay" }{ "value": "VG", "label": "British Virgin Islands" }{ "value": "VI", "label": "U.S. Virgin Islands" }{ "value": "VN", "label": "Vietnam" }{ "value": "WS", "label": "Samoa" }{ "value": "ZA", "label": "South Africa" }
Phonephonestring

Phone of the affiliate

Send WelcomesendWelcomeboolean

Send welcome email to affiliate

Conversion Trigger CouponconversionTriggerCouponstring

A unique coupon code to assign to this affiliate as a conversion trigger.

Unique Merchant IDuniqueMerchantIdstring

An optional alphanumeric identifier for the affiliate for your team's internal use.

Action Authentication

Refersion uses API keys for authentication. When you connect your Refersion account, Pipedream securely stores the keys so you can easily authenticate to Refersion APIs in both code and no-code steps.

To retrieve your Refersion Public and Secret keys,

  • Navigate to your Refersion account and sign in
  • Go to “Account” > “Settings” > “Refersion API” > “Refersion API Keys”

About Refersion

Manage and track your ambassador, influencer and affiliate marketing programs with ease.

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