Create a Subscription with Pipedream API on New Conversation Created from Zoho SalesIQ API

Pipedream makes it easy to connect APIs for Pipedream, Zoho SalesIQ and 2,400+ other apps remarkably fast.

Trigger workflow on

New Conversation Created from the Zoho SalesIQ API

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Create a Subscription with the Pipedream API

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Getting Started#

This integration creates a workflow with a Zoho SalesIQ trigger and Pipedream action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Conversation Created trigger
1. Connect your Zoho SalesIQ account
2. Select a Screen Name
3. Select one or more Apps
Configure the Create a Subscription action
1. Connect your Pipedream account
2. Select a Subscription category
3. Select a Subscription source
4. Optional- Select a Event name
5. Configure Listener ID
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Conversation Created on Zoho SalesIQ

Description:Emit new event when a new conversation is created.

Version:0.0.1

Key:zoho_salesiq-conversation-created

View on GitHub

Zoho SalesIQ Overview#

The Zoho SalesIQ API offers a wealth of possibilities for engaging with customers and streamlining sales processes. By leveraging this API in Pipedream, you can craft automated workflows to react to events, manage visitors, and integrate customer interaction data with other services. This could range from triggering actions based on visitor activities to syncing chat transcripts with CRM tools. Pipedream's ability to connect with hundreds of apps allows for creative and powerful automations that can save time and provide valuable insights.

Trigger Code#

import common from "../common/common.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  ...common,
  key: "zoho_salesiq-conversation-created",
  name: "New Conversation Created",
  description: "Emit new event when a new conversation is created.",
  type: "source",
  version: "0.0.1",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEvents() {
      return [
        "conversation.created",
      ];
    },
    generateMeta(body) {
      return {
        id: body.entity_id,
        summary: body.entity.question,
        ts: body.event_time,
      };
    },
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zoho SalesIQ	`zohoSalesIQ`	`app`	This component uses the Zoho SalesIQ app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Screen Name	`screenName`	`string`	Select a value from the drop down menu.
Apps	`appIds`	`string[]`	Select a value from the drop down menu.

Trigger Authentication#

Zoho SalesIQ uses OAuth authentication. When you connect your Zoho SalesIQ account, Pipedream will open a popup window where you can sign into Zoho SalesIQ and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoho SalesIQ API.

Pipedream requests the following authorization scopes when you connect your account:

SalesIQ.operators.readSalesIQ.portals.readSalesIQ.leadscorerules.readSalesIQ.leadscoreconfigs.readSalesIQ.webhooks.CREATESalesIQ.webhooks.DELETESalesIQ.articles.CREATESalesIQ.feedbacks.READSalesIQ.conversations.READSalesIQ.apps.READSalesIQ.articles.READSalesIQ.departments.READ

About Zoho SalesIQ#

Zoho SalesIQ offers your marketing, sales, and support teams the digital customer engagement tools to communicate with every site visitor at every stage of the customer lifecycle. This all-in-one live chat and analytics platform promotes proactive customer engagement, allowing you to initiate the right kind of conversation at exactly the right time.

Action#

Create a Subscription on Pipedream

Description:Create a Subscription. [See Doc](https://pipedream.com/docs/api/rest/#subscriptions)

Version:0.1.0

Key:pipedream-create-subscription

View on GitHub

Pipedream Overview#

Pipedream is an API that allows you to build applications that can connect to
various data sources and processes them in real-time. You can use Pipedream to
create applications that can perform ETL (Extract, Transform, and Load) tasks,
as well as to create data-driven workflows.

Some examples of applications you can build using the Pipedream API include:

An application that can extract data from a database, transform it, and then
load it into another database.
An application that can monitor a data source for changes, and then trigger a
workflow in response to those changes.
An application that can poll an API for new data, and then process that data
in real-time.

Action Code#

import pipedream from "../../pipedream.app.mjs";

export default {
  key: "pipedream-create-subscription",
  name: "Create a Subscription",
  description: "Create a Subscription. [See Doc](https://pipedream.com/docs/api/rest/#subscriptions)",
  version: "0.1.0",
  type: "action",
  props: {
    pipedream,
    subscriptionCategory: {
      propDefinition: [
        pipedream,
        "subscriptionCategory",
      ],
    },
    subscriptionSource: {
      propDefinition: [
        pipedream,
        "subscriptionSource",
        (c) => ({
          subscriptionCategory: c.subscriptionCategory,
        }),
      ],
    },
    eventName: {
      propDefinition: [
        pipedream,
        "eventName",
      ],
    },
    listenerId: {
      propDefinition: [
        pipedream,
        "listenerId",
      ],
    },
  },
  async run({ $ }) {
    const response = await this.pipedream
      .subscribe(this.subscriptionSource, this.listenerId, this.eventName);
    response?.data?.length > 0 && $.export("$summary", "Successfully created Subscription");
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Pipedream	`pipedream`	`app`	This component uses the Pipedream app.
Subscription category	`subscriptionCategory`	`string`	Select a value from the drop down menu:`OrganisationUserGlob patterns`
Subscription source	`subscriptionSource`	`string`	Select a value from the drop down menu.
Event name	`eventName`	`string`	Select a value from the drop down menu:`$errors$logs`
Listener ID	`listenerId`	`string`	The ID of the component or workflow you'd like to receive events

Action Authentication#

Pipedream uses API keys for authentication. When you connect your Pipedream account, Pipedream securely stores the keys so you can easily authenticate to Pipedream APIs in both code and no-code steps.

About Pipedream#

Integration platform for developers

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Create a Subscription with Pipedream API on New Conversation Created from Zoho SalesIQ API

Pipedream makes it easy to connect APIs for Pipedream, Zoho SalesIQ and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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