Confirm a Payment Intent with Stripe API on New Ticket (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Stripe, Zendesk and 2,400+ other apps remarkably fast.

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New Ticket (Instant) from the Zendesk API

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Confirm a Payment Intent with the Stripe API

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Getting Started#

This integration creates a workflow with a Zendesk trigger and Stripe action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket (Instant) trigger
1. Connect your Zendesk account
2. Select a Trigger Category ID
3. Optional- Configure Custom Subdomain
4. Optional- Select one or more Fields
5. Optional- Configure JSON Body
Configure the Confirm a Payment Intent action
1. Connect your Stripe account
2. Select a Payment Intent ID
3. Optional- Select a Customer ID
4. Optional- Select a Payment Method
5. Optional- Configure Receipt Email
6. Optional- Select a Setup Future Usage
7. Optional- Configure Advanced Options
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket (Instant) on Zendesk

Description:Emit new event when a ticket is created

Version:0.2.2

Key:zendesk-new-ticket

View on GitHub

Zendesk Overview#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code#

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "New Ticket (Instant)",
  key: "zendesk-new-ticket",
  type: "source",
  description: "Emit new event when a ticket is created",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "New Ticket Webhook";
    },
    getTriggerTitle() {
      return "New Ticket Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Create",
          },
        ],
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Zendesk	`app`	`app`	This component uses the Zendesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Trigger Category ID	`categoryId`	`string`	Select a value from the drop down menu.
Custom Subdomain	`customSubdomain`	`string`	For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`
Fields	`fields`	`string[]`	Select a value from the drop down menu.
JSON Body	`jsonBody`	`string`	Custom JSON Body of the incoming payload. Setting `jsonBody` will overwrite the `fields` prop

Trigger Authentication#

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk#

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action#

Confirm a Payment Intent on Stripe

Description:Confirm that your customer intends to pay with current or provided payment method. Upon confirmation, Stripe will attempt to initiate a payment. [See the docs](https://stripe.com/docs/api/payment_intents/confirm) for more information

Version:0.1.0

Key:stripe-confirm-payment-intent

View on GitHub

Stripe Overview#

The Stripe API is a powerful tool for managing online payments, subscriptions, and invoices. With Pipedream, you can leverage this API to automate payment processing, monitor transactions, and sync billing data with other services. Pipedream's no-code platform allows for quick integration and creation of serverless workflows that react to Stripe events in real-time. For instance, you might automatically update customer records, send personalized emails after successful payments, or escalate failed transactions to your support team.

Action Code#

import pick from "lodash.pick";
import app from "../../stripe.app.mjs";

export default {
  key: "stripe-confirm-payment-intent",
  name: "Confirm a Payment Intent",
  type: "action",
  version: "0.1.0",
  description: "Confirm that your customer intends to pay with current or provided payment " +
    "method. Upon confirmation, Stripe will attempt to initiate a payment. [See the " +
    "docs](https://stripe.com/docs/api/payment_intents/confirm) for more information",
  props: {
    app,
    id: {
      propDefinition: [
        app,
        "payment_intent",
      ],
      optional: false,
    },
    // Needed to populate the options for payment_method
    customer: {
      propDefinition: [
        app,
        "customer",
      ],
    },
    payment_method: {
      propDefinition: [
        app,
        "payment_method",
        ({ customer }) => ({
          customer,
        }),
      ],
    },
    receipt_email: {
      propDefinition: [
        app,
        "email",
      ],
      label: "Receipt Email",
    },
    setup_future_usage: {
      propDefinition: [
        app,
        "setup_future_usage",
      ],
    },
    advanced: {
      propDefinition: [
        app,
        "metadata",
      ],
      label: "Advanced Options",
      description: "Specify less-common options that you require. See [Confirm a PaymentIntent]" +
        "(https://stripe.com/docs/api/payment_intents/confirm) for a list of supported options.",
    },
  },
  async run({ $ }) {
    const params = pick(this, [
      "payment_method",
      "receipt_email",
      "setup_future_usage",
    ]);
    const resp = await this.app.sdk().paymentIntents.confirm(this.id, {
      ...params,
      ...this.advanced,
    });
    $.export("$summary", "Successfully confirmed the payment intent");
    return resp;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Stripe	`app`	`app`	This component uses the Stripe app.
Payment Intent ID	`id`	`string`	Select a value from the drop down menu.
Customer ID	`customer`	`string`	Select a value from the drop down menu.
Payment Method	`payment_method`	`string`	Select a value from the drop down menu.
Receipt Email	`receipt_email`	`string`
Setup Future Usage	`setup_future_usage`	`string`	Select a value from the drop down menu:`on_sessionoff_session`
Advanced Options	`advanced`	`object`	Specify less-common options that you require. See Confirm a PaymentIntent for a list of supported options.

Action Authentication#

Stripe uses API keys for authentication. When you connect your Stripe account, Pipedream securely stores the keys so you can easily authenticate to Stripe APIs in both code and no-code steps.

Stripe uses API keys to authenticate requests (more info in their docs here).

To connect Pipedream to your Stripe account,

Create a Stripe API key
Click "Create Restricted Key"
Enter the Restricted API key below.

To help ensure proper security, we recommend you create a Restricted key with scopes relevant to the specific operations you will use in Pipedream.

About Stripe#

Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.

More Ways to Connect Stripe + Zendesk#

Other Popular Integrations#

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Confirm a Payment Intent with Stripe API on New Ticket (Instant) from Zendesk API

Pipedream makes it easy to connect APIs for Stripe, Zendesk and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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