Chat with Azure OpenAI Service API on New Completed Call from Plivo API

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Trigger workflow on

New Completed Call from the Plivo API

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Chat with the Azure OpenAI Service API

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Getting Started#

This integration creates a workflow with a Plivo trigger and Azure OpenAI Service action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Completed Call trigger
1. Connect your Plivo account
2. Configure Polling schedule
Configure the Chat action
1. Connect your Azure OpenAI Service account
2. Configure User Message
3. Optional- Configure System Instructions
4. Optional- Configure Prior Message History
5. Optional- Configure Temperature
6. Optional- Configure N
7. Optional- Configure Stream
8. Optional- Configure Stop
9. Optional- Configure Max Tokens
10. Optional- Configure Presence Penalty
11. Optional- Configure Frequency Penalty
12. Optional- Configure User
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Completed Call on Plivo

Description:Emit new event when a call is completed. [See the docs](https://www.plivo.com/docs/voice/api/call#retrieve-all-calls).

Version:0.0.1

Key:plivo-new-completed-call

View on GitHub

Plivo Overview#

The Plivo API taps into the power of cloud communication, allowing you to programmatically send SMS messages, make voice calls, and manage user verifications among other telephony functions. With Pipedream's serverless platform, you can easily integrate Plivo into workflows that automate these communication tasks, react to incoming messages or calls, and connect with numerous other apps for comprehensive automation solutions.

Trigger Code#

import common from "../common/polling.mjs";
import constants from "../../common/constants.mjs";

export default {
  ...common,
  key: "plivo-new-completed-call",
  name: "New Completed Call",
  description: "Emit new event when a call is completed. [See the docs](https://www.plivo.com/docs/voice/api/call#retrieve-all-calls).",
  type: "source",
  version: "0.0.1",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getResourcesFn() {
      return this.app.listCalls;
    },
    getResourcesFnArgs() {
      const lastEndTime = this.getLastEndTime();
      if (lastEndTime) {
        return {
          limit: constants.DEFAULT_LIMIT,
          end_time__gt: lastEndTime,
        };
      }
      return {
        limit: constants.DEFAULT_LIMIT,
      };
    },
    generateMeta(resource) {
      return {
        id: resource.callUuid,
        ts: Date.parse(resource.initiationTime),
        summary: `New Call ID ${resource.callUuid}`,
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Plivo	`app`	`app`	This component uses the Plivo app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling schedule	`timer`	`$.interface.timer`	How often to poll the Plivo API

Trigger Authentication#

Plivo uses API keys for authentication. When you connect your Plivo account, Pipedream securely stores the keys so you can easily authenticate to Plivo APIs in both code and no-code steps.

All requests to Plivo API are authenticated with BasicAuth using your AUTH ID and AUTH TOKEN. Your Plivo AUTH ID and AUTH TOKEN can be found when you login to your dashboard.

About Plivo#

SMS API and Voice API platform

Action#

Chat on Azure OpenAI Service

Description:Create completions for chat messages with the GPT-35-Turbo and GPT-4 models. [See the documentation](https://learn.microsoft.com/en-us/azure/ai-services/openai/reference#chat-completions)

Version:0.0.1

Key:azure_openai_service-chat

View on GitHub

Azure OpenAI Service Overview#

The Azure OpenAI Service API provides access to powerful AI models that can understand and generate human-like text. With Pipedream, you can harness this capability to create a variety of serverless workflows, automating tasks like content creation, code generation, and language translation. By integrating the API with other apps on Pipedream, you can streamline processes, analyze sentiment, and even automate customer support.

Action Code#

import azureOpenAI from "../../azure_openai_service.app.mjs";
import common from "../common/common.mjs";

export default {
  ...common,
  key: "azure_openai_service-chat",
  name: "Chat",
  description: "Create completions for chat messages with the GPT-35-Turbo and GPT-4 models. [See the documentation](https://learn.microsoft.com/en-us/azure/ai-services/openai/reference#chat-completions)",
  version: "0.0.1",
  type: "action",
  props: {
    azureOpenAI,
    userMessage: {
      type: "string",
      label: "User Message",
      description: "The user messages to provide instructions to the assistant.",
    },
    systemInstructions: {
      label: "System Instructions",
      type: "string",
      description: "The system message helps set the behavior of the assistant. For example: \"You are a helpful assistant.\"",
      optional: true,
    },
    messages: {
      label: "Prior Message History",
      type: "string[]",
      description: "_Advanced_. Because [the models have no memory of past chat requests](https://platform.openai.com/docs/guides/chat/introduction), all relevant information must be supplied via the conversation. You can provide [an array of messages](https://platform.openai.com/docs/guides/chat/introduction) from prior conversations here. If this param is set, the action ignores the values passed to **System Instructions** and **Assistant Response**, appends the new **User Message** to the end of this array, and sends it to the API.",
      optional: true,
    },
    ...common.props,
  },
  async run({ $ }) {
    const data = this._getChatArgs();
    const response = await this.azureOpenAI.createChatCompletion({
      data,
      $,
    });

    if (response) {
      $.export("$summary", `Successfully sent chat with ID ${response.id}.`);
    }

    const { messages } = data;
    return {
      original_messages: messages,
      original_messages_with_assistant_response: messages.concat(response.choices[0]?.message),
      ...response,
    };
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Azure OpenAI Service	`azureOpenAI`	`app`	This component uses the Azure OpenAI Service app.
User Message	`userMessage`	`string`	The user messages to provide instructions to the assistant.
System Instructions	`systemInstructions`	`string`	The system message helps set the behavior of the assistant. For example: "You are a helpful assistant."
Prior Message History	`messages`	`string[]`	Advanced. Because the models have no memory of past chat requests, all relevant information must be supplied via the conversation. You can provide an array of messages from prior conversations here. If this param is set, the action ignores the values passed to System Instructions and Assistant Response, appends the new User Message to the end of this array, and sends it to the API.
Temperature	`temperature`	`string`	What sampling temperature to use, between 0 and 2. Higher values like 0.8 will make the output more random, while lower values like 0.2 will make it more focused and deterministic.
N	`n`	`integer`	How many completions to generate
Stream	`stream`	`boolean`	If set, partial message deltas will be sent, like in ChatGPT. Tokens will be sent as data-only server-sent events as they become available, with the stream terminated by a data: [DONE] message.
Stop	`stop`	`string`	Up to 4 sequences where the API will stop generating further tokens.
Max Tokens	`maxTokens`	`integer`	The maximum number of tokens allowed for the generated answer. By default, the number of tokens the model can return will be (4096 - prompt tokens).
Presence Penalty	`presencePenalty`	`string`	Number between -2.0 and 2.0. Positive values penalize new tokens based on whether they appear in the text so far, increasing the model's likelihood to talk about new topics.
Frequency Penalty	`frequencyPenalty`	`string`	Number between -2.0 and 2.0. Positive values penalize new tokens based on their existing frequency in the text so far, decreasing the model's likelihood to repeat the same line verbatim.
User	`user`	`string`	A unique identifier representing your end-user, which can help Azure OpenAI to monitor and detect abuse.

Action Authentication#

Azure OpenAI Service uses API keys for authentication. When you connect your Azure OpenAI Service account, Pipedream securely stores the keys so you can easily authenticate to Azure OpenAI Service APIs in both code and no-code steps.

Before you start, you'll need to deploy a model in the Azure OpenAI Service.

Once that's done, enter the name of your Azure OpenAI resource, the deployment name you chose when you deployed the model, and your Azure OpenAI key below.