← Zendesk + api4ai integrations

Alcohol Label Recognition with api4ai API on Ticket Solved (Instant) from Zendesk API

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Ticket Solved (Instant) from the Zendesk API
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Alcohol Label Recognition with the api4ai API
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Getting Started

This integration creates a workflow with a Zendesk trigger and api4ai action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Ticket Solved (Instant) trigger
    1. Connect your Zendesk account
    2. Select a Trigger Category ID
    3. Optional- Configure Custom Subdomain
    4. Optional- Select one or more Fields
    5. Optional- Configure JSON Body
  3. Configure the Alcohol Label Recognition action
    1. Connect your api4ai account
    2. Configure alert
    3. Configure Image
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a ticket has changed to solved status
Version:0.2.2
Key:zendesk-ticket-solved

Zendesk Overview

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Trigger Code

import common from "../common/ticket.mjs";

export default {
  ...common,
  name: "Ticket Solved (Instant)",
  key: "zendesk-ticket-solved",
  type: "source",
  description: "Emit new event when a ticket has changed to solved status",
  version: "0.2.2",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getWebhookName() {
      return "Ticket Solved Webhook";
    },
    getTriggerTitle() {
      return "Ticket Solved Trigger";
    },
    getTriggerConditions() {
      return {
        all: [
          {
            field: "update_type",
            value: "Change",
          },
          {
            field: "status",
            operator: "value",
            value: "solved",
          },
        ],
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ZendeskappappThis component uses the Zendesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Trigger Category IDcategoryIdstringSelect a value from the drop down menu.
Custom SubdomaincustomSubdomainstring

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is examplehelp

Fieldsfieldsstring[]Select a value from the drop down menu.
JSON BodyjsonBodystring

Custom JSON Body of the incoming payload. Setting jsonBody will overwrite the fields prop

Trigger Authentication

Zendesk uses OAuth authentication. When you connect your Zendesk account, Pipedream will open a popup window where you can sign into Zendesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zendesk API.

Pipedream requests the following authorization scopes when you connect your account:

triggers:writewebhooks:writereadtickets:writetickets:readusers:writeorganizations:readorganizations:write

About Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Action

Description:Accurately identifies alcohol labels using advanced intelligent technologies. Powered by API4AI.
Version:0.0.1
Key:api4ai-alcohol-label-recognition

Alcohol Label Recognition Overview

⭐️ Alcohol Label Recognition – is a advanced label scanning API, powered by cutting-edge computer vision and neural network technology, designed to accurately identify various alcoholic beverages from their labels.

This solution analyzes an image containing one or several alcohol labels and provides detailed information about the type of each beverage, along with its unique properties.

alco-rec

All-in-One. This API is more than just a wine recognition tool! It supports a diverse range of beverages, including beer, wine, vodka, whiskey, bourbon, brandy, cognac, rum, tequila, and liqueur.
Multiple labels. The advanced alcohol label recognition algorithm can accurately analyze multiple labels, individually corresponding to different drinks, within a single image.
Characteristics. The algorithm provides unique attributes for each drink type, such as winery, country, variety, vintage, and region for wines, and brand, country, and malt for whiskey, improving searchability.
Databaseless. The solution operates efficiently without the need for pre-populating a label database, offering an immediate, out-of-the-box solution that works seamlessly for users.

Vodka

Brandy

Beer

Tekila

Bourbon

10 drinks

Rum

Wine

Liqueur

Whiskey

Cognac

🤖 Demo

Explore the Alcohol Label Recognition Web demo for free before delving into the details (no registration is required): https://api4.ai/apis/household-stuff#demo-wrapper

Action Code

import app from "../../api4ai.app.mjs";
import { retryWithExponentialBackoff } from "../../common/utils.mjs";

export default {
  name: "Alcohol Label Recognition",
  description: "Accurately identifies alcohol labels using advanced intelligent technologies. Powered by API4AI.",
  key: "api4ai-alcohol-label-recognition",
  version: "0.0.1",
  type: "action",
  props: {
    app,
    alert: {
      type: "alert",
      alertType: "info",
      content: "Subscribe to [API4AI Alcohol Label Recognition](https://rapidapi.com/api4ai-api4ai-default/api/alcohol-label-recognition/pricing) on the RapidAPI hub before you start using it.",
    },
    image: {
      propDefinition: [
        app,
        "image",
      ],
    },
  },
  async run({ $ }) {
    // Initialize output.
    let summary = "";
    let labels = "";

    // Perform request and parse results.
    const cb = () =>
      this.app.makeRequest(
        $,
        "https://alcohol-label-recognition.p.rapidapi.com/v1/results",
        this.image,
      );
    const response = await retryWithExponentialBackoff(cb);
    const isOk = response?.results?.[0]?.status?.code === "ok";
    summary = response?.results?.[0]?.status?.message || JSON.stringify(response);
    if (isOk) {
      labels = response.results[0].entities[0].array;
    }
    else {
      throw new Error(summary);
    }

    $.export("$summary", summary);
    $.export("labels", labels);
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
api4aiappappThis component uses the api4ai app.
Imageimagestring

Input image. Various types are accepted:

  • a path to a file
  • a URL to a file
  • a file's content encoded as a base64 string
  • a file's content as a Buffer encoded in JSON
  • a file's content as an Array of bytes

Action Authentication

api4ai uses API keys for authentication. When you connect your api4ai account, Pipedream securely stores the keys so you can easily authenticate to api4ai APIs in both code and no-code steps.

About api4ai

api4ai offers a multitude of ready-to-use AI APIs to extract information from your images.

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