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with Zoho Notebook and Freshdesk?
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Popular Ways to Connect Zoho Notebook with Freshdesk#
Popular Zoho Notebook and Freshdesk Triggers#
Emit new event when a new audio card is created in Zoho Notebook
Emit new event when a new checklist card is created in Zoho Notebook.
Emit new event when a new notecard is created in a specific notebook in Zoho Notebook.
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Popular Zoho Notebook and Freshdesk Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Zoho Notebook#
The Zoho Notebook API allows for the creation, management, and retrieval of digital notes within the Zoho Notebook service. On Pipedream, you can harness this API to automate your note-taking processes, synchronize content across different platforms, and trigger actions based on updates to your notes. With Pipedream's capability to integrate various apps, you can connect Zoho Notebook with other services to streamline workflows and increase productivity.
Connect Zoho Notebook#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_notebook: {
type: "app",
app: "zoho_notebook",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://notebook.${this.zoho_notebook.$auth.base_api_uri}/api/v1/notebooks`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_notebook.$auth.oauth_access_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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