Zoho Desk

Omnichannel customer service software to delight and retain customers.

Integrate the Zoho Desk API with the Telegram Bot API

Setup the Zoho Desk API trigger to run a workflow which integrates with the Telegram Bot API. Pipedream's integration platform allows you to integrate Zoho Desk and Telegram Bot remarkably fast. Free for developers.

Add Ticket Attachment with Zoho Desk API on New Bot Command Received (Instant) from Telegram Bot API
Telegram Bot + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Channel Updates (Instant) from Telegram Bot API
Telegram Bot + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Message Updates (Instant) from Telegram Bot API
Telegram Bot + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Updates (Instant) from Telegram Bot API
Telegram Bot + Zoho Desk
 
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Add Ticket Comment with Zoho Desk API on New Bot Command Received (Instant) from Telegram Bot API
Telegram Bot + Zoho Desk
 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

 
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New Ticket from the Zoho Desk API

Emit new event when a new ticket is created. See the docs here

 
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New Ticket Attachment from the Zoho Desk API

Emit new event when a new ticket attachment is created. See the docs here

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Create Chat Invite Link with the Telegram Bot API

Create an additional invite link for a chat, See the docs for more information

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Delete a Message with the Telegram Bot API

Deletes a message. See the docs for more information

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Telegram Bot

The Telegram Bot API allows you to build bots that can interact with users on the Telegram platform. Using Pipedream, you can automate messaging, handle commands, and trigger actions based on conversations or alerts. Pipedream's serverless execution model enables you to create complex workflows involving Telegram messages without managing any infrastructure. With Pipedream's integration, you can process inbound messages, send outbound notifications, and connect the Telegram Bot API with numerous other services to create powerful automation solutions.

Connect Telegram Bot

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    telegram_bot_api: {
      type: "app",
      app: "telegram_bot_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.telegram.org/bot${this.telegram_bot_api.$auth.token}/getMe`,
    })
  },
})