Zoho Desk

Omnichannel customer service software to delight and retain customers.

Integrate the Zoho Desk API with the Salesforce (REST API) API

Setup the Zoho Desk API trigger to run a workflow which integrates with the Salesforce (REST API) API. Pipedream's integration platform allows you to integrate Zoho Desk and Salesforce (REST API) remarkably fast. Free for developers.

Add Contact to Campaign with Salesforce (REST API) API on New Account from Zoho Desk API
Zoho Desk + Salesforce (REST API)
 
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Add Contact to Campaign with Salesforce (REST API) API on New Agent from Zoho Desk API
Zoho Desk + Salesforce (REST API)
 
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Add Contact to Campaign with Salesforce (REST API) API on New Contact from Zoho Desk API
Zoho Desk + Salesforce (REST API)
 
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Add Contact to Campaign with Salesforce (REST API) API on New Ticket Attachment from Zoho Desk API
Zoho Desk + Salesforce (REST API)
 
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Add Contact to Campaign with Salesforce (REST API) API on New Ticket Comment from Zoho Desk API
Zoho Desk + Salesforce (REST API)
 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

 
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New Ticket from the Zoho Desk API

Emit new event when a new ticket is created. See the docs here

 
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New Ticket Attachment from the Zoho Desk API

Emit new event when a new ticket attachment is created. See the docs here

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Add Contact to Campaign with the Salesforce (REST API) API

Adds an existing contact to an existing campaign. See Event SObject and Create Record

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Add Lead to Campaign with the Salesforce (REST API) API

Adds an existing lead to an existing campaign. See Event SObject and Create Record

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Salesforce (REST API)

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce (REST API)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})