Integrate the Zoho Desk API with the Salesforce API

Setup the Zoho Desk API trigger to run a workflow which integrates with the Salesforce API. Pipedream's integration platform allows you to integrate Zoho Desk and Salesforce remarkably fast. Free for developers.

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Popular Ways to Connect Zoho Desk with Salesforce#

Add Contact to Campaign with Salesforce API on New Account from Zoho Desk API

Zoho Desk + Salesforce

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Add Contact to Campaign with Salesforce API on New Agent from Zoho Desk API

Zoho Desk + Salesforce

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Add Contact to Campaign with Salesforce API on New Contact from Zoho Desk API

Zoho Desk + Salesforce

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Add Contact to Campaign with Salesforce API on New Ticket Attachment from Zoho Desk API

Zoho Desk + Salesforce

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Add Contact to Campaign with Salesforce API on New Ticket Comment from Zoho Desk API

Zoho Desk + Salesforce

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Popular Zoho Desk and Salesforce Triggers#

New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

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New Ticket from the Zoho Desk API

Emit new event when a new ticket is created. See the docs here

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New Ticket Attachment from the Zoho Desk API

Emit new event when a new ticket attachment is created. See the docs here

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Popular Zoho Desk and Salesforce Actions#

Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

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Add Contact to Campaign with the Salesforce API

Adds an existing contact to an existing campaign. See the documentation

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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

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Add Lead to Campaign with the Salesforce API

Adds an existing lead to an existing campaign. See the documentation

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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

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Overview of Zoho Desk#

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Salesforce#

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})

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