Zoho Desk

Omnichannel customer service software to delight and retain customers.

Integrate the Zoho Desk API with the PostgreSQL API

Setup the Zoho Desk API trigger to run a workflow which integrates with the PostgreSQL API. Pipedream's integration platform allows you to integrate Zoho Desk and PostgreSQL remarkably fast. Free for developers.

Add Ticket Attachment with Zoho Desk API on New Column from PostgreSQL API
PostgreSQL + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New or Updated Row from PostgreSQL API
PostgreSQL + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Row Custom Query from PostgreSQL API
PostgreSQL + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Row from PostgreSQL API
PostgreSQL + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Table from PostgreSQL API
PostgreSQL + Zoho Desk
 
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New Column from the PostgreSQL API

Emit new event when a new column is added to a table. See the documentation

 
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New or Updated Row from the PostgreSQL API

Emit new event when a row is added or modified. See the documentation

 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Row from the PostgreSQL API

Emit new event when a new row is added to a table. See the documentation

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Delete Row(s) with the PostgreSQL API

Deletes a row or rows from a table. See the documentation

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Execute Custom Query with the PostgreSQL API

Executes a custom query you provide. See the documentation

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of PostgreSQL

On Pipedream, you can leverage the PostgreSQL app to create workflows that automate database operations, synchronize data across platforms, and react to database events in real-time. Think handling new row entries, updating records from webhooks, or even compiling reports on a set schedule. Pipedream's serverless platform provides a powerful way to connect PostgreSQL with a variety of apps, enabling you to create tailored automation that fits your specific needs.

Connect PostgreSQL

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import postgresql from "@pipedream/postgresql"

export default defineComponent({
  props: {
    postgresql,
  },
  async run({ steps, $ }) {
    // Component source code:
    // https://github.com/PipedreamHQ/pipedream/tree/master/components/postgresql

    const queryObj = {
      text: "SELECT NOW()",
      values: [], // Ignored since query does not contain placeholders
    };
    const { rows } = await this.postgresql.executeQuery(queryObj);
    return rows;
  },
})