What do you want to automate
with Zoho Desk and OpenSRS?
Prompt, edit and deploy AI agents that connect to Zoho Desk, OpenSRS and 2,500+ other apps in seconds.
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Popular Ways to Connect Zoho Desk with OpenSRS#
Popular Zoho Desk and OpenSRS Triggers#
Emit new event when the DNS/ZONE check has passed or failed at the registry. See the documentation
Emit new event for each new domain registration. See the documentation
Emit new event when the status of a domain transfer changes. See the documentation
Popular Zoho Desk and OpenSRS Actions#
Overview of Zoho Desk#
Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.
Connect Zoho Desk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_desk: {
type: "app",
app: "zoho_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
},
})
},
})
Connect OpenSRS#
import { axios } from "@pipedream/platform";
import crypto from 'crypto';
export default defineComponent({
props: {
opensrs: {
type: "app",
app: "opensrs",
}
},
async run({steps, $}) {
const connectionDetails = {
reseller_username: this.opensrs.$auth.reseller_username,
api_key: this.opensrs.$auth.api_key,
api_host_port: this.opensrs.$auth.api_host_port
};
//Payload of the request
const xml = `<?xml version='1.0' encoding='UTF-8' standalone='no' ?>
<!DOCTYPE OPS_envelope SYSTEM 'ops.dtd'>
<OPS_envelope>
<header>
<version>0.9</version>
</header>
<body>
<data_block>
<dt_assoc>
<item key="protocol">XCP</item>
<item key="action">LOOKUP</item>
<item key="object">DOMAIN</item>
<item key="attributes">
<dt_assoc>
<item key="domain">${this.opensrs.$auth.domain}</item>
</dt_assoc>
</item>
</dt_assoc>
</data_block>
</body>
</OPS_envelope>`;
// Generate signature
const generateSignature = (xml, apiKey) => {
let md5 = crypto.createHash('md5');
md5.update(xml + apiKey);
let firstHash = md5.digest('hex');
md5 = crypto.createHash('md5');
md5.update(firstHash + apiKey);
return md5.digest('hex');
};
const signature = generateSignature(xml, connectionDetails.api_key);
// Prepare and call OpenSRS API
const headers = {
'Content-Type': 'text/xml',
'X-Username': connectionDetails.reseller_username,
'X-Signature': signature
};
return await axios($, {
method: "POST",
url: connectionDetails.api_host_port,
headers,
data: xml
});
},
})
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