Zoho Desk

Omnichannel customer service software to delight and retain customers.

Integrate the Zoho Desk API with the MySQL API

Setup the Zoho Desk API trigger to run a workflow which integrates with the MySQL API. Pipedream's integration platform allows you to integrate Zoho Desk and MySQL remarkably fast. Free for developers.

Add Ticket Attachment with Zoho Desk API on New Column from MySQL API
MySQL + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New or Updated Row from MySQL API
MySQL + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Row (Custom Query) from MySQL API
MySQL + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Row from MySQL API
MySQL + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Table from MySQL API
MySQL + Zoho Desk
 
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New Column from the MySQL API

Emit new event when you add a new column to a table. See the docs here

 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New or Updated Row from the MySQL API

Emit new event when you add or modify a new row in a table. See the docs here

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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New Row from the MySQL API

Emit new event when you add a new row to a table. See the docs here

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Create Row with the MySQL API

Adds a new row. See the docs here

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Delete Row with the MySQL API

Delete an existing row. See the docs here

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of MySQL

The MySQL application on Pipedream enables direct interaction with your MySQL databases, allowing you to perform CRUD operations—create, read, update, delete—on your data with ease. You can leverage these capabilities to automate data synchronization, report generation, and event-based triggers that kick off workflows in other apps. With Pipedream's serverless platform, you can connect MySQL to hundreds of other services without managing infrastructure, crafting complex code, or handling authentication.

Connect MySQL

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import mysql from '@pipedream/mysql';

export default defineComponent({
  props: {
    mysql,
  },
  async run({steps, $}) {
    // Component source code:
    // https://github.com/PipedreamHQ/pipedream/tree/master/components/mysql

    const queryObj = {
      sql: "SELECT NOW()",
      values: [], // Ignored since query does not contain placeholders
    };
    const { rows } = await this.mysql.executeQuery(queryObj);
    return rows;
  },
});