Zoho Desk

Omnichannel customer service software to delight and retain customers.

Integrate the Zoho Desk API with the Microsoft Teams API

Setup the Zoho Desk API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate Zoho Desk and Microsoft Teams remarkably fast. Free for developers.

Add Ticket Attachment with Zoho Desk API on New Channel from Microsoft Teams API
Microsoft Teams + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Channel Message from Microsoft Teams API
Microsoft Teams + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Chat from Microsoft Teams API
Microsoft Teams + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Chat Message from Microsoft Teams API
Microsoft Teams + Zoho Desk
 
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Add Ticket Attachment with Zoho Desk API on New Team from Microsoft Teams API
Microsoft Teams + Zoho Desk
 
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New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

 
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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

 
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New Chat from the Microsoft Teams API

Emit new event when a new chat is created

 
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New Chat Message from the Microsoft Teams API

Emit new event when a new message is received in a chat

 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Microsoft Teams

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})