with Zoho Desk and DevRev?
Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_desk: {
type: "app",
app: "zoho_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
},
})
},
})
The DevRev API bridges the gap between developers and customers, enabling teams to interact with customer data, handle support issues, and integrate with various development workflows. Within Pipedream, you can wield this API to automate tasks like syncing customer feedback with your issue trackers, updating CRM records, or triggering custom notifications based on customer interactions.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
devrev: {
type: "app",
app: "devrev",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.devrev.ai/dev-users.self`,
headers: {
"Authorization": `${this.devrev.$auth.personal_access_token}`,
},
})
},
})