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with Zoho Desk and Botpress?

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Add Participant To Conversation with Botpress API on New Account from Zoho Desk API
Zoho Desk + Botpress
 
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Add Participant To Conversation with Botpress API on New Agent from Zoho Desk API
Zoho Desk + Botpress
 
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Add Participant To Conversation with Botpress API on New Contact from Zoho Desk API
Zoho Desk + Botpress
 
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Add Participant To Conversation with Botpress API on New Ticket Attachment from Zoho Desk API
Zoho Desk + Botpress
 
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Add Participant To Conversation with Botpress API on New Ticket Comment from Zoho Desk API
Zoho Desk + Botpress
 
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New Bot Event Created from the Botpress API

Emit new event from bot is created. See the documentation

 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

 
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New Ticket from the Zoho Desk API

Emit new event when a new ticket is created. See the docs here

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Add Participant To Conversation with the Botpress API

Adds a participant to a conversation. See the documentation

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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List Conversations with the Botpress API

List conversations. See the documentation

 
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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

 
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Integrate the Zoho Desk API with the Botpress API
Setup the Zoho Desk API trigger to run a workflow which integrates with the Botpress API. Pipedream's integration platform allows you to integrate Zoho Desk and Botpress remarkably fast. Free for developers.

Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Botpress

Botpress is a powerful, open-source chatbot platform that enables developers to create intelligent, conversational bots. With its natural language understanding (NLU) capabilities, users can design bots that can interpret human language and respond appropriately. Utilizing the Botpress API on Pipedream allows you to automate interactions, analyze chat data, and integrate with various other services to enhance the functionality of your bots.

Connect Botpress

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    botpress: {
      type: "app",
      app: "botpress",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.botpress.cloud/v1/chat/users`,
      headers: {
        Authorization: `Bearer ${this.botpress.$auth.identity_token}`,
        "Content-Type": `application/json`,
        "x-bot-id": `${this.botpress.$auth.bot_id}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo