Integrate the Zoho CRM API with the Help Scout API

Setup the Zoho CRM API trigger to run a workflow which integrates with the Help Scout API. Pipedream's integration platform allows you to integrate Zoho CRM and Help Scout remarkably fast. Free for developers.

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Popular Ways to Connect Zoho CRM with Help Scout#

Add Note to Conversation with Help Scout API on New Contact (Instant) from Zoho CRM API

Zoho CRM + Help Scout

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Add Note to Conversation with Help Scout API on New Event (Instant) from Zoho CRM API

Zoho CRM + Help Scout

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Add Note to Conversation with Help Scout API on New Lead (Instant) from Zoho CRM API

Zoho CRM + Help Scout

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Add Note to Conversation with Help Scout API on New Module Entry (Instant) from Zoho CRM API

Zoho CRM + Help Scout

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Add Note to Conversation with Help Scout API on New or Updated Contact (Instant) from Zoho CRM API

Zoho CRM + Help Scout

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Popular Zoho CRM and Help Scout Triggers#

New Conversation Assigned (Instant) from the Help Scout API

Emit new event when a conversation is assigned to an agent. See the documentation

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New Conversation Created (Instant) from the Help Scout API

Emit new event when a new conversation is created.

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New Customer Added (Instant) from the Help Scout API

Emit new event when a new customer is added.

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New Contact (Instant) from the Zoho CRM API

Emits an event each time a new contact is created in Zoho CRM

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New Event (Instant) from the Zoho CRM API

Emit new custom events from Zoho CRM

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Popular Zoho CRM and Help Scout Actions#

Convert Lead with the Zoho CRM API

Converts a Lead into a Contact or an Account. See the documentation

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Add Note to Conversation with the Help Scout API

Adds a note to an existing conversation in Help Scout. See the documentation

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Create Object with the Zoho CRM API

Create a new object/module entry. See the documentation

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Create Customer with the Help Scout API

Creates a new customer record in Help Scout. See the documentation

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Download Attachment with the Zoho CRM API

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

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Overview of Zoho CRM#

The Zoho CRM API enables the manipulation and retrieval of data within Zoho CRM, a platform for managing your sales, marketing, support, and inventory in a single system. Leveraging this on Pipedream, you can automate tasks like syncing contacts, updating lead statuses, or creating custom CRM operations that trigger actions in other apps. Pipedream's serverless platform allows for real-time data processing, transforming, and orchestrating workflows that respond to events in Zoho CRM with minimal latency.

Connect Zoho CRM#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_crm: {
      type: "app",
      app: "zoho_crm",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.zoho_crm.$auth.api_domain}/crm/v2/users?type=CurrentUser`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_crm.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Help Scout#

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Connect Help Scout#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    help_scout: {
      type: "app",
      app: "help_scout",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpscout.net/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
      },
    })
  },
})

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