Integrate the Zoho Assist API with the Amazon SES API

Setup the Zoho Assist API trigger to run a workflow which integrates with the Amazon SES API. Pipedream's integration platform allows you to integrate Zoho Assist and Amazon SES remarkably fast. Free for developers.

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Popular Zoho Assist and Amazon SES Actions#

Create Session with the Zoho Assist API

Create a remote support or screen sharing session. See the documentation

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Create Email Template with the Amazon SES API

Create a HTML or a plain text email template. See the docs

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Get Session Reports with the Zoho Assist API

Fetch the reports of previously conducted sessions. See the documentation

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Get Email Template with the Amazon SES API

Get an email template. See the docs

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Schedule Session with the Zoho Assist API

Schedule a remote support session. See the documentation

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Overview of Zoho Assist#

The Zoho Assist API provides remote support and access functionalities, enabling automated session management, customer support, and IT operations. By integrating it with Pipedream, you can craft serverless workflows that respond to various triggers and perform actions like creating support sessions, fetching session details, or managing users. The API's versatility in Pipedream allows for streamlined coordination between support requests and responses, facilitating seamless IT support and management tasks.

Connect Zoho Assist#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_assist: {
      type: "app",
      app: "zoho_assist",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://assist.${this.zoho_assist.$auth.base_api_url}/api/v2/user`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_assist.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Amazon SES#

Amazon Simple Email Service (SES) is a powerful cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. With the SES API, you can reliably send emails at scale, manage sender reputations, view email sending statistics, and maintain a high deliverability rate. Leveraging Pipedream's capabilities, you can integrate SES seamlessly into serverless workflows, automate email responses based on triggers from other apps, and analyze the effectiveness of your email campaigns by connecting to data analytics platforms.

Connect Amazon SES#

module.exports = defineComponent({
  props: {
    amazon_ses: {
      type: "app",
      app: "amazon_ses",
    }
  },
  async run({steps, $}) {
    const AWS = require("aws-sdk")
    const { accessKeyId, secretAccessKey } = this.amazon_ses.$auth
    
    const ses = new AWS.SES({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    const sesParams = {
      Destination: {
        ToAddresses: ["<your email here>"],
      }, 
      Message: {
        Body: {
          Html: {
            Charset: "UTF-8", 
            Data: "<h1>This is a test</h1>",
          }, 
            Text: {
            Charset: "UTF-8", 
            Data: "This is a test",
          }
        }, 
        Subject: {
          Charset: "UTF-8", 
          Data: "Test email",
        }
      },
      Source: "<your from address here", 
    };
    
    this.resp = await ses.sendEmail(sesParams).promise()
  },
})

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