Integrate the Zixflow API with the Zendesk API

Setup the Zixflow API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Zixflow and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Zixflow with Zendesk#

Create Activity with Zixflow API on New Ticket (Instant) from Zendesk API

Zendesk + Zixflow

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Create Activity with Zixflow API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Zixflow

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Create Activity with Zixflow API on Ticket Closed (Instant) from Zendesk API

Zendesk + Zixflow

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Create Activity with Zixflow API on Ticket Pending (Instant) from Zendesk API

Zendesk + Zixflow

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Create Activity with Zixflow API on Ticket Solved (Instant) from Zendesk API

Zendesk + Zixflow

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Popular Zixflow and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zixflow and Zendesk Actions#

Create Activity with the Zixflow API

Creates a new activity or task within Zixflow. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Activity with the Zixflow API

Deletes an existing activity or task from Zixflow. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Activities with the Zixflow API

Retrieve a list of activities. See the documentation

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Overview of Zixflow#

The Zixflow API allows for the automation of business process workflows, enabling the creation, management, and optimization of tasks across various functions. Utilizing this API in Pipedream, one can automate repetitive tasks, integrate with other services, and trigger actions based on specific conditions, helping to streamline business operations and increase efficiency.

Connect Zixflow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zixflow: {
      type: "app",
      app: "zixflow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.zixflow.com/api/v1/workspace-members`,
      headers: {
        Authorization: `Bearer ${this.zixflow.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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