Integrate the Zendesk API with the Zoho Desk API

Setup the Zendesk API trigger to run a workflow which integrates with the Zoho Desk API. Pipedream's integration platform allows you to integrate Zendesk and Zoho Desk remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Zoho Desk#

Add Ticket Attachment with Zoho Desk API on New Ticket (Instant) from Zendesk API

Zendesk + Zoho Desk

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Add Ticket Attachment with Zoho Desk API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Zoho Desk

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Add Ticket Attachment with Zoho Desk API on Ticket Closed (Instant) from Zendesk API

Zendesk + Zoho Desk

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Add Ticket Attachment with Zoho Desk API on Ticket Pended (Instant) from Zendesk API

Zendesk + Zoho Desk

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Add Ticket Attachment with Zoho Desk API on Ticket Solved (Instant) from Zendesk API

Zendesk + Zoho Desk

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Popular Zendesk and Zoho Desk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Zoho Desk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zoho Desk#

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

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