Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a new channel message is received. See the documentation
Emit new event when a new direct message is received. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Zoho Cliq API allows you to automate and integrate your team communication within Zoho Cliq. With this API, you can create bots to send messages, manage channels and users, and streamline notifications to your team about events from other applications or services. Using Pipedream, you can harness these capabilities to create powerful workflows that trigger actions within Zoho Cliq or react to events happening in Cliq to perform tasks in other apps.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_cliq: {
type: "app",
app: "zoho_cliq",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.zoho_cliq.$auth.base_api_uri}/api/v2/users`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_cliq.$auth.oauth_access_token}`,
},
})
},
})