Integrate the Zendesk API with the Timing API

Setup the Zendesk API trigger to run a workflow which integrates with the Timing API. Pipedream's integration platform allows you to integrate Zendesk and Timing remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Timing#

Create Ticket with Zendesk API on New Project Created from Timing API

Timing + Zendesk

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Create Ticket with Zendesk API on New Time Entry from Timing API

Timing + Zendesk

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Create Ticket with Zendesk API on New Timer Started Running from Timing API

Timing + Zendesk

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Create Time Entry with Timing API on New Ticket (Instant) from Zendesk API

Zendesk + Timing

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Create Time Entry with Timing API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Timing

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Popular Zendesk and Timing Triggers#

New Project Created from the Timing API

Emit new event each time a new project is created

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Time Entry from the Timing API

Emit new event each time a new time entry is created in Timing

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Timer Started Running from the Timing API

Emit new event each time a new timer is started

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Popular Zendesk and Timing Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Time Entry with the Timing API

Generates a new time entry in Timing app. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Start Timer with the Timing API

Starts a new ongoing timer as per the current timestamp or specified start date. See the documentation

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Stop Timer with the Timing API

Stop the currently running timer. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Timing#

The Timing app provides detailed time tracking capabilities, enabling users to automatically log time spent on various tasks and improve productivity. Using Pipedream’s integration, one could build workflows that trigger when new time entries are created, sync time data with other project management tools, or compile reports for invoicing and accountability. It's all about harnessing the power of automated time tracking to streamline processes.

Connect Timing#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    timing: {
      type: "app",
      app: "timing",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://web.timingapp.com/api/v1/projects`,
      headers: {
        Authorization: `Bearer ${this.timing.$auth.api_key}`,
        "Accept": `application/json`,
      },
    })
  },
})

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